This is the eBook version of the print title. Note that the eBook does not provide access to the practice test software that accompanies the print book.
Learn, prepare, and practice for CompTIA Project+ PK0-005 exam success with this Cert Guide from Pearson IT Certification, a leader in IT Certification learning.
CompTIA Project+ PK0-005 Cert Guide from Pearson IT Certification helps you prepare to succeed on the CompTIA Project+ exam by directly addressing the exam's objectives as stated by CompTIA. Leading instructors and experts Robin Abernathy and Ann Lang share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills.
This complete study package includes
Complete coverage of the exam objectives and a test-preparation routine designed to help you pass the exams
Do I Know This Already? quizzes, which allow you to decide how much time you need to spend on each section
Chapter-ending Key Topic tables, which help you drill on key concepts you must know thoroughly
The powerful Pearson Test Prep Practice Test software, complete with hundreds of well-reviewed, exam-realistic questions, customization options, and detailed performance reports
An online, interactive Flash Cards application to help you drill on Key Terms by chapter
A final preparation chapter, which guides you through tools and resources to help you craft your review and test-taking strategies
Study plan suggestions and templates to help you organize and optimize your study time
Well regarded for its level of detail, study plans, assessment features, and challenging review questions and exercises, this study guide helps you master the concepts and techniques that ensure your exam success.
This study guide helps you master all the topics on the Project+ PK0-005 exam, deepening your knowledge of:
Project management concepts: Project characteristics, methodologies, and frameworks; team and resource management; change control; risk and issue management; schedule development and management; quality, cost, and performance management; communication and meeting management; project procurement and vendor selection
Project life cycle phases: Project life cycles; discovery/concept preparation phase; initiating, planning, executing, and closing phase activities
Project tools and documentation: Project management tools; quality and performance charts
IT and governance: Environmental, social, and governance (ESG) factors and compliance; data security and privacy considerations; foundational IT concepts and operational change control for IT project management
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978-0-13-807457-9 (9780138074579)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Klassifikation
Introduction xxix
Part I: Project Management Concepts
Chapter 1 Project Characteristics, Methodologies, and Frameworks 3
"Do I Know This Already?" Quiz 3
Foundation Topics 7
Characteristics of a Project 7
Methodologies and Frameworks Used in IT Projects 10
Exam Preparation Tasks 31
Review All Key Topics 31
Complete Tables and Lists from Memory 32
Define Key Terms 32
Review Questions 33
Chapter 2 Team and Resource Management 37
"Do I Know This Already?" Quiz 38
Foundation Topics 41
Organizational Structures 41
Resource Life Cycle 45
Resource Types and Criticality 48
Gap Analysis 52
Team Performance Considerations 54
Roles and Responsibilities 56
Exam Preparation Tasks 63
Review All Key Topics 63
Define Key Terms 65
Review Questions 65
Chapter 3 Change Control Process Throughout the Project Life Cycle 69
"Do I Know This Already?" Quiz 70
Foundation Topics 73
Project-Specific Change Control 73
Project Change Management 81
Exam Preparation Tasks 99
Review All Key Topics 99
Define Key Terms 100
Review Questions 101
Chapter 4 Risk and Issue Management 105
"Do I Know This Already?" Quiz 106
Foundation Topics 109
Overview of Risk Management 109
General Risks 111
Risk Analysis 114
Common Risk Responses 121
Roles and Responsibilities 126
Overview of Issue Management 129
Exam Preparation Tasks 134
Review All Key Topics 134
Define Key Terms 135
Review Questions 136
Chapter 5 Schedule Development and Management 141
"Do I Know This Already?" Quiz 142
Foundation Topics 145
Overview of Project Schedule Development 145
Story Estimation/Story Points 149
Upcoming Milestones and Activity Identification 151
Sequencing 152
Resource Loading 154
Estimating Techniques 155
Schedule Baselining 161
Schedule Maintenance 162
Revise Baseline vs. Rebaseline 167
Exam Preparation Tasks 168
Review All Key Topics 168
Define Key Terms 169
Review Questions 169
Chapter 6 Quality, Cost, and Performance Management 175
"Do I Know This Already?" Quiz 175
Foundation Topics 179
Overview of Quality, Cost, and Performance Management 179
Key Performance Indicators and Objectives and Key Results 179
Cost and Schedule Performance 181
Verification and Validation 189
Sprint Review 189
Retrospective/Lessons Learned 190
Audits and Inspections 191
Test Plan and Testing Cycles 193
Post-Implementation Support/Warranty Period 194
Service Level Agreement 194
Exam Preparation Tasks 195
Review All Key Topics 195
Define Key Terms 196
Review Questions 196
Chapter 7 Communication and Meeting Management 201
"Do I Know This Already?" Quiz 202
Foundation Topics 206
Assess Methods of Communication 206
Develop Communication Platforms/Modalities 209
Manage Project Communication 210
Control Project Communication 216
Meeting Roles 218
Meeting Tools 219
Meeting Types 221
Exam Preparation Tasks 226
Review All Key Topics 226
Define Key Terms 227
Review Questions 227
Chapter 8 Project Procurement and Vendor Selection 231
"Do I Know This Already?" Quiz 231
Foundation Topics 235
Resource Procurement Overview 235
Resource Procurement Methods 236
Exploratory Documents 238
Vendor Evaluation Techniques 240
Contract Considerations and Types 245
Exam Preparation Tasks 254
Review All Key Topics 254
Define Key Terms 255
Review Questions 255
Part II: Project Life Cycle Phases
Chapter 9 Project Life Cycles, Discovery/Concept Preparation Phase, and Initiating Phase Activities 259
"Do I Know This Already?" Quiz 260
Foundation Topics 263
The Project Life Cycle 263
Discovery Phase Activities 266
Initiating Phase Activities 271
Exam Preparation Tasks 283
Review All Key Topics 283
Define Key Terms 284
Review Questions 285
Chapter 10 Planning Phase Activities 289
"Do I Know This Already?" Quiz 290
Foundation Topics 295
Plan the Project Scope 295
Define Units of Work 297
Develop a Project Schedule 297
Plan Resource Management 299
Determine Budget Considerations 301
Develop a Quality Assurance Plan 302
Plan Risk Management 303
Plan Project Communication 305
Develop a Project Management Plan 308
Develop a Transition/Release Plan 313
Operational Training 314
Go Live 314
Operational Handoff 314
Audience Tailoring 315
Exam Preparation Tasks 315
Review All Key Topics 315
Define Key Terms 316
Review Questions 317
Chapter 11 Executing Phase Activities 321
"Do I Know This Already?" Quiz 321
Foundation Topics 325
Execute Tasks According to the Project Management Plan 325
Monitor and Control Project Work 325
Manage Vendors 326
Conduct Project Meetings and Updates 327
Tracking/Reporting 327
Update the Project Budget 329
Update the Project Timeline 330
Manage Conflict 330
Coordinate a Phase-Gate Review 336
Implement Organizational Change Management 336
Exam Preparation Tasks 342
Review All Key Topics 342
Define Key Terms 342
Review Questions 343
Chapter 12 Closing Phase Activities 347
"Do I Know This Already?" Quiz 348
Foundation Topics 352
Project Evaluation 352
Deliverable Validation 352
Contract Closure 353
Access Removal 353
Resource Release 354
Project Closure Meeting 354
Project Closeout Report 355
Stakeholder Feedback Collection 355
Documentation Archival 356
Budget Reconciliation 356
Rewards and Celebration 357
Project Sign-Off 357
Exam Preparation Tasks 358
Review All Key Topics 358
Define Key Terms 358
Review Questions 359
Part III: Project Tools and Documentation
Chapter 13 Project Management Tools 363
"Do I Know This Already?" Quiz 363
Foundation Topics 367
Tracking Charts and Diagrams 367
Project Management Tools 374
Scheduling and Ticketing/Case Management Tools 383
Communication Tools 385
Collaboration Tools 389
Documentation and Office Production Tools 392
Exam Preparation Tasks 393
Review All Key Topics 393
Define Key Terms 394
Review Questions 395
Chapter 14 Quality and Performance Charts 399
"Do I Know This Already?" Quiz 399
Foundation Topics 403
Histogram 403
Pareto Chart 404
Run Chart 405
Scatter Diagram 406
Fishbone/Ishikawa Diagram 408
Control Chart 409
Burnup/Burndown Charts 410
Velocity Chart 411
Decision Tree 412
Exam Preparation Tasks 413
Review All Key Topics 413
Define Key Terms 414
Review Questions 415
Part IV: IT and Governance
Chapter 15 Environmental, Social, and Governance (ESG) Factors and Compliance, Data Security, and Privacy Considerations 419
"Do I Know This Already?" Quiz 420
Foundation Topics 424
Environmental, Social, and Governance (ESG) Factors 424
Corporate IT Security Policies and Restrictions 427
Physical Security 429
Operational Security 431
Digital Security 432
Data Security 434
Data Confidentiality 439
Impact of Compliance and Privacy Considerations on Project Management 442
Legal and Regulatory Impacts 443
Exam Preparation Tasks 445
Review All Key Topics 445
Define Key Terms 447
Review Questions 447
Chapter 16 Foundational IT Concepts and Operational Change Control for IT Project Management 451
"Do I Know This Already?" Quiz 451
Foundation Topics 454
Infrastructure 454
Cloud Models 456
Software 459
Enterprise Resource Planning 459
IT Infrastructure Change Control 462
Software Change Control 464
Cloud Versus On-Premises Change Control 465
Continuous Integration/Continuous Deployment (CI/CD) Process 465
Tiered Architecture in Software Development 466
Exam Preparation Tasks 468
Review All Key Topics 468
Define Key Terms 468
Review Questions 469
Part V: Getting Ready for the Exam
Chapter 17 Final Preparation 473
Take Advantage of the Tools in This Book 473
Practice with Pearson Test Prep 474
Ready, Set, Test! 475
Appendix A Answers to the "Do I Know This Already?" Questions and Review Quizzes 477
Appendix B Master Table of Project Management Artifacts, Documents, and Plans 511
Glossary 515
Online Elements
Appendix C Memory Tables
Appendix D Memory Tables Answers
TOC, 9780138074425, 7/27/23
