Advising and Representing Clients at Mediation

1 OVERVIEW
1.1 Introduction
1.2 Who are the representatives?
1.3 What is the representative's role?

2 WHEN AND HOW TO USE MEDIATION
2.1 Introduction
2.2 Alternative dispute resolution
2.3 How is mediation different?
2.4 Does mediation really work?
2.5 What the client can expect from mediation
2.6 What are the advantages for the clients?
2.7 Uses of mediation
2.8 Other ways of using mediation
2.9 Timing of the mediation
2.10 Conclusion

3 PERSUASION AND COMPULSION
3.1 Introduction
3.2 Mediation theory
3.3 Mediation practice
3.4 Halsey and refusal of mediation
3.5 Responding to a Halsey letter to say no
3.6 Contractual obligations to mediate
3.7 Can I leave a mediation?
3.8 Conclusion

4 CONFIDENTIALITY AND LIABILITY
4.1 Introduction
4.2 Without prejudice rule
4.3 Getting past the without prejudice rule
4.4 Is there mediation privilege?
4.5 Mediation confidentiality agreements
4.6 Settlement agreements
4.7 Protection of the mediator
4.8 Proceeds of Crime Act 2002
4.9 EU mediation and the Directive
4.10 Liability of the mediator
4.11 Professional adviser liability
4.12 Conclusion

5 MEDIATOR SELECTION
5.1 Introduction
5.2 Where to look for a mediator
5.3 Essential questions to ask about a mediator
5.4 Mediator qualifications
5.5 Complaints and conduct
5.6 Mediation style and method
5.7 Mediator fees
5.8 Who do I choose?
5.9 Arguing about the mediator
5.10 Mediation agreement
5.11 Venue selection
5.12 Conclusion

6 PHYSICAL PREPARATION - POSITION PAPERS AND BUNDLES
6.1 Introduction
6.2 Is a position paper essential?
6.3 Do you need a mediation bundle?
6.4 Less is more
6.5 Conclusion

7 MENTAL PREPARATION I - PRE-MEDIATION ANALYSIS AND MEDIATION STRATEGY
7.1 Introduction
7.2 Rebalancing
7.3 Purpose and preparation
7.4 Do lawyers really want to settle?
7.5 What mediation expects from the client
7.6 Four topics that must be considered
7.7 Mediation strategy - know your settlement
7.8 BATNAs and WATNAs
7.9 Pre-mediation analysis
7.10 Know your client
7.11 Know yourself - cognitive biases, heuristics and flaws
7.12 Conclusion

8 MENTAL PREPARATION II - NEGOTIATION TACTICS
8.1 Introduction
8.2 Negotiation - practice v theory
8.3 Three things that always crop up - money, deal breakers and the unexpected
8.4 Negotiation tactics
8.5 Offers and the party's role
8.6 Finding the deal zone
8.7 Conclusion

9 MEDIATION DAY
9.1 Introduction
9.2 Mediation stages and timetable

10 MEDIATION REPRESENTATION
10.1 Introduction
10.2 Can clients represent themselves?
10.3 Who should represent the client?
10.4 Does a representative need to be legally qualified?
10.5 Key requirements of a representative
10.6 Three roles of a representative
10.7 Making peace is a co-operative process
10.8 Three-stage process
10.9 Conclusion

11 AT THE END
11.1 Introduction
11.2 Settlement agreements
11.3 Drafting the agreement
11.4 What happens if the parties cannot agree?
11.5 Costs
11.6 After settlement
11.7 Conclusion

12 CONCLUSION - NEW TRENDS OLD PROBLEMS
12.2 Emerging trends
12.3 New approaches
12.4 Old problems
12.5 Key takeaways from this book


APPENDICES
1 Mediation - Frequently Asked Questions
2 Mediation Preparation Guidance Notes
3 Preparing the Position Statement
4 Confidential Checklist
5 Further Reading
6 Model Mediation Clause
7 Precedent - Halsey Letter Proposing Mediation
8 Precedent - Response to Halsey Mediation Letter
9 Precedent - Response to Halsey Mediation Letter Based on Time

Index