Provides a system to help professionals embrace and even welcome conflict with coworkers, bosses, clients, and others, by introducing the PLAY NICE sandbox strategy for dealing with conflict in a post-pandemic world.
The workplace landscape has shifted dramatically since COVID19 struck. Many continue to work remotely while corporate executives indicate the shift may be permanent. Yet workplace conflict continues to remain a struggle in many work environments.
Insecurity, conflicting values, and resistance to change are fueling the high stress of interpersonal relationships at work and beyond. For employees and managers alike, workplace conflict has taken on a whole new meaning and complexity. What is needed is a simple, direct, and workable approach to managing conflict.
Sandbox Strategies for the New Workplace: Conflict Resolution From the Inside Out provides a system to help professionals embrace and even welcome conflict with coworkers, bosses, clients, and others.
As a workplace-relationships expert helping remote and on-site teams resolve conflict for the last couple of decades, Penny Tremblay learned that there's only one way through conflict and that's through it. To help work teams, Penny designed eight proven strategies to help people become responsible, influential, and productive problem solvers.
Readers will learn to master the PLAY NICE steps to exponentially increase their capacity to:
Embrace, accept, and welcome conflicting valuesUnderstand the importance of collaborative relationships for career advancementTake responsibility to co-create a winning culture with productive and profitable resultsEmpathize with coworkers and even competitors to be the leader others WANT to followThe only book that turns conflict resolution inside out and makes it a work of play, these eight sandbox strategies are illustrated with rich anecdotes, relevant analogies, and fun examples of tools (toys) to make "conflict" lessons as creative and constructive as the childhood sandbox.
Playing nice doesn't always mean being nice. Finding one's assertive voice, speaking up, and setting boundaries are tools that are available to everyone. Peaceful, productive, and profitable relationships are everyone's responsibility, so get out your shovels and let's dig in!
Rezensionen / Stimmen
Penny Tremblay has targeted an important idea in conflict resolution - Play. As a mediator, I regularly see the stressful, negative approach people take in trying to deal with conflict. Using Penny's tools and approach can free parties to engage in a healthier and better way. Add Penny's book to your personal Toolbox! -- Gary Furlong, Mediator, Principal at Agree Inc., Author of The Conflict Resolution Toolbox An easy and entertaining must-read for leaders who want to create profound positive impacts and team results without all of the stress, conflict, and devastating mental health effects. -- Lise Leblanc, Registered Psychotherapist and Author Penny has put together a unique combination of detailed research, personal stories, and practical tools to help us all work together in more effective and productive ways. There are many timely and relevant takeaways in this book that will benefit employees, managers, and leaders -- Roy Slack, MD, P. Eng., FCIM, Founder and Independent Director, Cementation Americas Over the decades there are a few management books that have dramatically changed the way we do business: Think and Grow Rich, Who Moved My Cheese, and Seven Habits of Highly Effective People. Sandbox Strategies has the potential to do for our post-Covid generation what all these aforementioned classics did for theirs. If you want to move from conflict to cooperation reading this book and applying its principles is a must. -- Barry Spilchuk, Founder, IamASurvivor.club, Coauthor of A Cup of Chicken Soup for the Soul Penny possesses the admirable quality of willingness to have difficult conversations. Most people elect to demure, avoid and flee from conflict. Penny teaches us the dignity and power of directly confronting our issues. -- Trent Theroux, Chief Financial Officer, Thielsch Group Inc. The eight sandbox strategies in this book will have a profound impact on your ability to resolve conflict and develop and nurture meaningful relationships, which are the foundation of business and personal success. If you're looking for a detailed road map to increase your productivity and profit and climb the corporate ladder, this book is an absolute must! -- Corina Moore, President and CEO, Ontario Northland Transportation As a practicing employment law attorney, I have seen firsthand how interpersonal conflict in the workplace-if left to fester unresolved-can give rise to enormous legal risk for an organization. Using Penny's tried and true conflict resolution strategies, employees, employers, and HR professionals have the tools and resources that they need to better understand and resolve workplace conflicts before it is too late and the emotional, financial, and legal costs become unavoidable. -- Gregory Tumolo, Partner, Lewis Brisbois All people deal with conflict but for women entrepreneurs, it takes an awareness that conflict can lead to positive outcomes. Frankly, they need the skills and stamina to work through it. Penny's book Sandbox Strategies for the New Workplace provides an empowering approach to this essential know-how for today's changing world. -- Rosalind Lockyer, Founder and CEO, PARO Centre for Women's Enterprise, and PARO Canada We've all been there, felt that awful sense of being surrounded, or energized to fight back - but to what purpose? Conflict can be a career ender, or a new idea creator, but either way conflict takes energy and skill, and it can be a big distraction. Author Penny Trembly puts some sense into it, and offers a systemic approach to mastering conflict - even using it to strengthen leadership and clarify important goals. * Blue Heron Journal * Jean Duffy, who plays on the team that forged bonds and friendship with the Vakhegula Vakhegula, tells the story of how the South African women escaped their roles as home-bound, full-time caregivers to their grandchildren, and began to garner the benefits of playing regular sport, despite having only taken up the game in the later decades of their lives.... Providing education and access to sport for all should not be impossible. These are basic human rights. This is the kind of book that should inspire communities, institutions, individuals and policy makers alike to prioritize such rights as the absolute minimum goal for every living human being. * Soccer America *
Penny Tremblay is an international speaker, trainer, and mediator. Founder of the Tremblay Leadership Center and the Sandbox System (TM), Penny teaches people how to 'play nice' in the sandbox at work, and when they don't, she helps them fix disconnected relationships. One of Ontario's best motivational speakers, Penny lives with her children and partner in Ontario and Rhode Island. Visit her online at www.pennytremblay.com.
Why Conflict Surfaces in Most Workplaces
Chapter 1 - Position Yourself
Chapter 2 - Lighten Your Load
Chapter 3 - Actively Listen
Chapter 4 - Your WHY
Chapter 5 - Nurture Relationships
Chapter 6 - Include Everyone
Chapter 7 - Challenge Conflict
Chapter 8 - Empathize
Keeping These Eight Strategies Top of Mind
Index / Bibliography
Acknowledgements
About the Author and PLAY NICE Programs for the Workplace
Foreword by Samuel Dinnar, Harvard Business School professor
