Theory - purposes and goals of mediation: mediation - its forms and functions, Lon L. Fuller; whose dispute is it anyway? - a philosophical and democratic defense of settlement (in some cases), Carrie Menkel-Meadow; Changing people, not just situations - a transformative view of conflict and mediation, Robert A. Barusch and Joseph P. Folger; Post-settlement settlements, Howard Raiffa. Definitions, origins, ideologies and controversies: the many ways of mediations - the transformation of traditions, ideologies, paradigms and practices, Carrie Menkel-Meadow; understanding mediators orientations, strategies and techniques - a grid for the perplexed, Leonard L. Riskin; mediator settlement strategies, Susan S. Silbey and Sally E. Merry; the unspoken resistance to alternative dispute resolution, Marguerite Millhauser; the mediation alterntive - process dangers for women, Trina Grillo; controlling processes in the practice of law - hierarchy and pacification in the movement to re-form dispute ideology. Practice and policy issues: selective facilitation - some preliminary observations on a strategy used by divorce mediators, David Greatbatch and Robert Dingwall; neutrality - a guide for the organizational ombudsperson, Howard Gadlin and Elizabeth Walsh Pino; dealing with power imbalances in the mediation of interpersonal disputes, Albie M. Davies and Richard M. Salem; the value of decision analysis in mediation practice, Marjorie Corman Aaron; the top ten reasons why mediator should not evaluate, Lela P. Love; small claims mediation in Maine - an empirical assessment, Craig A. McEwen and Richard J. Maiman; ethics in alternative dispute resolution - new issues, no answers from the adversary conception of lawyers responsiblities, Carrie Menkel-Meadow. Applications: mediation in family disputes, Simon Roberts; ideological prouction - the making of community mediation, Christine B. Harrington and Sally Engle Merry; dispute resolution in China after Deng Xiaoping, Stanley B. Lubman; "Mao and Mediation revisited"; experiences of mediation (in the central London county courts) from mediation in action - resolving court disputes without trial, Hazel Genn; restoring justice, David Lerman. The future hope and promise of mediation: fitting the forum to the fuss - a user-friendly guide to selecting an ADR procedure, Frank E.A. Sander and Stephen B. Goldberg; conflict resolution, cultural differences and the culture of racism, Howard Gadlin; the trouble with the adversary sysytem in a postmodern multicultural world, Carrie Menkel-Meadow.