Mediation in the workplace is growing in popularity as a dispute resolution option for UK organisations. The management of conflict at work is not easy and this is partly due to there being few practical tools to help. How to Master Workplace and Employment Mediation provides these tools.
Key topics covered in How to Master Workplace and Employment Mediation, include: The business case for mediation in the workplace; Setting up an in-house mediation scheme; Making mediation work; Mediation advocacy and representatives in mediation; Mediator skills; The future of workplace mediation; Mediation documentation.
How to Master Workplace and Employment Mediation will prove essential reading for anyone involved in workplace and employment mediation, including HR professionals, mediators, lawyers, company secretaries and trade union representatives.
This title is included in Bloomsbury Professional's Mediation online service.
Rezensionen / Stimmen
...a timely book from Clive Lewis, a leading mediator with a background in HR. Where the book really comes alive is in the detailed case studies peppered throughout the book. Lewis is a natural story teller and draws out rich, salient (anonymised) examples from his experience as a mediator -- Jonny Gifford * In a Nutshell, Issue 512 *
Reihe
Sprache
Verlagsort
Verlagsgruppe
Bloomsbury Publishing PLC
Zielgruppe
Produkt-Hinweis
Broschur/Paperback
Klebebindung
Maße
Höhe: 246 mm
Breite: 155 mm
Dicke: 30 mm
Gewicht
ISBN-13
978-1-78043-794-1 (9781780437941)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Klassifikation
In 2004, Clive Lewis became one of the UK's first HR Professionals to train as a civil and commercial mediator. He now specialises in mediating employment and workplace disputes. He is the author of ten books and is currently the UK's most published author on the topic of mediation in the workplace. He has mediated more than 400 disputes and has advised governments including Algeria and Jordan. Clive has been a Board member of the Civil Mediation Council since 2009 who advise the UK Government. A former HR director, Clive is the founding director of an international mediation consultancy.
Clive also serves as a Non-Executive Director in the NHS, is Vice Chair of a leading Multi Academy Trust and is Trustee of the National Youth Jazz Orchestra. He was awarded an OBE for his contribution to the field of mediation in 2011 and was appointed as a Deputy Lieutenant in 2012.
Chapter 1 The Changing World of Work
Chapter 2 Conflict at Work
Chapter 3 The Business Case for Workplace Mediation
Chapter 4 Story Telling in Mediation
Chapter 5 Mediation in the Workplace
Chapter 6 Setting Up an In-house Mediation Scheme
Chapter 7 Making Mediation Work
Chapter 8 Mediation Advocacy and Representatives in Mediation
Chapter 9 Mediator Skills
Chapter 10 The Future of Workplace Mediation
Chapter 11 Mediation Documentation
