Communication barriers, errors and mistakes lead to harm and have killed a surprising number of people - in some cases hundreds at a time. Hurt feelings, frustration, and missed opportunities are every day occurrences. Learn to watch for communication traps, gaps and cow pies and what to do to avoid them. Nothing is so simple that it cannot be misunderstood.
Sprache
Verlagsort
Zielgruppe
Maße
Höhe: 210 mm
Breite: 140 mm
Gewicht
ISBN-13
978-1-59370-415-5 (9781593704155)
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Schweitzer Klassifikation
