The eight discipline (8D) problem-solving methodology includes the following:
Select an appropriate team
Formulate the problem definition
Activate interim containment
Find root cause(s)
Select and verify correction(s)
Implement and validate corrective action(s)
Take preventive steps
Congratulate the team
This unique book provides an overview of the 8D process, gives guidance on tools for finding root causes, shows 8D in action in eight case studies, and gives five unsolved problems for readers to apply 8D themselves for practice.
Anyone who wants to improve quality, regardless of the industry they come from, will benefit from the 8D approach. It has been successfully applied in healthcare, retail, finance, government, and manufacturing.
Auflage
Sprache
Dateigröße
ISBN-13
978-1-953079-34-3 (9781953079343)
Schweitzer Klassifikation
Ali Zarghami is the CEO of Road Show Logistics LLC. For over 35 years, he worked in leadership positions in product design and evaluation for a number of industries. He specializes in application of statistics for quality, warranty, regulatory, and agency requirements. He has taught mathematics and business statistics at William Penn University, and has consulted in application of quality and reliability engineering internationally. Ali holds a BS in mechanical engineering from Iowa State University and a postgraduate diploma in aerospace engineering from Von Karman Institute in Fluid Mechanics, Brussels, Belgium. He is an ASQ Certified Engineer, Certified Reliability Engineer, and Certified Six Sigma Black Belt.
