"We have trained and trained. The employees still don't get it!" Although a critical component in improving organizational performance, training is usually not conducted effectively and results in a waste of resources. Often, subject-matter experts are given training responsibilities because of their technical expertise; however, just as often, the
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ISBN-13
978-1-4398-5798-4 (9781439857984)
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Schweitzer Klassifikation
FUNDAMENTALS OF TRAINING: Introduction. Anatomy of a Training Plan. Training Needs Analysis. Task Analysis. Learning Objectives. Instructional Strategies. Training Aids and Media. Physical Environment. Testing Techniques. Presentation and Facilitation. Course Evaluation. Training Program Validation and Documentation. TRAINING LIKE THE PROS: Gaining Organizational Support for the Training Program. Achieving the Four E's of Training. From Presenter to Facilitator. Listening Skills: A Prerequisite of an Effective Trainer. Planning and Organizing an Energized Training Event. Generational Learning Styles. Training an International Workforce. Writing Valid and Reliable Test Questions. Techniques in Conducting Interviews and Surveys. A New Paradigm: Virtual Training. Additional Resources.
