Consulting That Matters

Preface - Foreword - Jennifer H. Waldeck: How Communication Theory and Research Make Consulting Matter - David R. Seibold: The Communication Scholar's Unique Perspective on Organizational Consulting: Personal Reflections and a Design Approach - Joann Keyton: The Role of the Consultant's Paradigms, Values, and Ethics - Loyd S. Pettegrew: The Importance of Context, Situation and Setting in Consulting - Peter F. Jorgensen: Building an Evidence-Based Practice: Conducting Valuable Needs Assessments - Timothy G. Plax/Jennifer H. Waldeck/Patricia Kearney: Collecting and Using Narratives That Matter - Jennifer H. Waldeck/Timothy G. Plax/Patricia Kearney: Planning and Proposing Consulting Work - Steven A. Beebe: Communication Skills for Consulting Excellence - Jesse Sostrin: A Collaborative Approach to Examining and Addressing Organizational Challenges: The Coordinated Management of Meaning as Practice - Joseph P. Folger: Transformative Team Interventions: Using the Transformative Mediation Framework for Team Building - David R. Seibold: Facilitating Team Development in Embedded Organizational Work Groups - Marian Houser: Facilitating Training: When Organizational Members' Skills Need to Be Addressed - Keri K. Stephens/Eric D. Waters: How & Why Technology Matters in Consulting & Coaching Interventions - Franklin J. Boster: Providing Research Services for Clients - Gary L. Kreps: Consulting in the Healthcare Context: A Case Study of the Community Liaison Project - Joshua Barbour/Shirley J. Faughn/Robert L. Husband: Reaching for Big Data: Using Analytics to Address Organizational Challenges - John L. Daly: Championing NOV Ventures: Consulting in Competitive, Corporate Contexts - Loyd S. Pettegrew: Delicate Balance: When the Researcher is also an Interventionist in Healthcare Settings - Sean Ross/Jennifer H. Waldeck: White Shirts, Blue Shirts: A Case Study of Leadership Development Consulting for Law Enforcement - Michael Cody: Consulting in the Educational Context: Serving as an External Program Reviewer - Robert McCann: The Graying of the Organization: Intergenerational Communication Consulting - Contributor Bios - Index.