Foreword.- Future Museum Experience Design: Crowds, Ecosystems and Novel Technologies.- PART 1: ENGAGING THE PUBLIC.- Supporting Social Engagement for Young Audiences with Serious Games and Virtual Environments in Museums.- Design is not for us: Engaging a New Audience for the Design Museum by Changing Their Expectations.- Crowd Sourcing Ideas for Augmented Reality Museum Experiences with Children.- ArtBytes: A Mobile App for Mixing Art Appreciation with Art Creation.- PART 2: CROWDS - DIVERSE AUDIENCES.- Museum Exhibitions for a 21st Century Crowd: Tools for Future Engagement.- Crowd Mining Applied to Preservation of Digital Cultural Heritage.- BrainChain App: A Fully Crowdsourced Design Process For Museums.- Fostering Emotional Engagement with Integrity: Respectful Crowdsourcing for Cultural Heritage.- PART 3. OPPORTUNITIES THROUGH TECHNOLOGY.- Augmenting Experience of a Museum Visit with a Location-based App for an Associated Archaeological Site.- Mobile and Social Technology: Challenges and Opportunities for Museums and Heritage Institutions.-
Using Mobile Technologies to Capture the Visitor Experience.- A Critical Reflection on Three Paradigms in Museum Technology and Experience Design.- PART 4. MUSEUMS AS PART OF AN ECOSYSTEM.-
Becoming Vincent: A Multifaceted Story in a Multifaceted Ecosystem.- Designing Trajectories of Experiences: in Museums, around Museums or Including Museums.- The Museum as Ecosystem and Museums in Learning Ecosystems: An examination of Digital Learning Experience Design at the British Museum.
