Managing a Global Workforce

TABLE OF CONTENTS

Preface......................................................................................................................






Introduction and Overview..............................................................................
Opening Scenario: Trading Places in Global Trade

Introduction

Global Market Context

Internal Company Factors Influencing HRM

Key Perspectives in Global Workforce Management

Book Overview

Summary

Questions for Opening Scenario Analysis

Case 1.1. The United Nations of Bananas

Case 1.2: Social Expat-Preneurs: Key Agents for Building a Better World

Recommended Website Resources

Recommended Readings

References




The Global Labor Market: Challenges and Prospects
Opening Scenario: Finland's Efforts to Attract Global Talent

Introduction

The Demograpic Impact of the Covid-19 Pandemic

Changes in Labor Force Demographics and Migration

Emergence of the Contingent Workforce

Offshore Sourcing Versus Onshoring

Global Workforce Management Challenges

Summary

Questions for Opening Scenario Analysis

Case 2.1. The Chinese are Moving to Africa to Make Shoes

Case 2.2. India is Sending Jobs Abroad

Recommended Website Resources

Recommended Readings

References




Cultural Foundations of International HRM
Opening Scenario: How Multicultural Teams Succeed

Introduction

Understanding Culture

Major Models of International Culture

Final Caveats on Culture and Global Workforce Management

Summary

Questions for Opening Scenario Analysis

Case 3.1. Cross-Cultural Assessment Over a Cup of Coffee

Case 3.2. Culture Conflict South of the Border, Down Mexico Way

Recommended Website Resources

Recommended Readings

References




Successful MNC Strategy Through International HRM
Opening Scenario: How Do MNCs Compete in Emerging Markets?

Introduction

MNC Competitive Strategies

Structuring for Optimal Global Performance

Increased Role of HR Management in Cross-Border Strategic Alliances and Mergers and Acquisitions

Paradigm Shift of International HRM from Contingency Model to Global Talent Management Process Development Model

Summary

Questions for Opening Scenario Analysis

Case 4.1. Roadblocks to India's Apollo Tires' Acquisition of U.S.'s Cooper Tire

Case 4.2. Is Accenture's Global Face Really a Facade?

Recommended Website Resources

Recommended Readings

References




Global Human Resource Planning
Opening Scenario: Who are Our Employees, Anyway?

Introduction

Strategy Link to Work Demand and Labor Supply

Job Design for Meeting Global Strategy Work Demand

Sources of Global Labor Supply for Meeting Work Demand

HR Planning for the Longer Term

Summary

Questions for Opening Scenario Analysis

Case 5.1. Gender Discrimination in Japan: Growing Challenges and Opportunities

Case 5.2. HR Planning for Dexterity Capability in the Face of Uncertainty and Rapid Change

Recommended Website Resources

Recommended Readings

References




Global Staffing
Opening Scenario: Global Staffing at Shell

Introduction

Key Factors Affecting Global Staffing

Global Workforce Recruitment

Global Workforce Selection

Summary

Questions for Opening Scenario Analysis

Case 6.1. Brazil's Economic Boom Needs More Talent

Case 6.2. MNC Staffing Practices and Local Anti-Discrimination Laws

Recommended Website Resources

Recommended Readings

References




Global Learning and Development
Opening Scenario: Well-Intentioned but Misguided Expatriate Preparation and Training

Introduction

Strategic Role of Learning and Development

Key Concepts for Guiding Global Learning and Development

Training Imperatives for the Global Workforce

Building Global Alignment

Learning Considerations for Assigned Expatriates

Special Learning Considerations for Female Expatriates

HCN Learning Considerations

Summary

Questions for Opening Scenario Analysis

Case 7.1. Safety Training Insights for Women Expats in India

Case 7.2. HCN Supervisory Training Needs

Recommended Website Resources

Recommended Readings

References




Managing International Assignments
Opening Scenario: Expatriate Innocence Abroad

Introduction

The Expatriation Cycle

Considerations for Different Types of Expatriates

Flexible and Virtual Types of Global Mobility

Summary

Questions for Opening Scenario Analysis

CASE 8.1. Working in a Sheltered Enclave in Kuala Lumpur, Malaysia

Case 8.2. Re-Entry Shock: A Family Affair

Recommended Website Resources

Recommended Readings

References




Global Workforce Performance Management
Opening Scenario: Puzzling Performance Appraisal

Introduction

Performance Management Process

Important Global Performance Management Considerations

Planning and Implementing Global Performance Appraisals

Summary

Questions for Opening Scenario Analysis

Case 9.1. Overcoming Gender Stereotyping in Performance Management

Case 9.2. Customizing HCN Performance Appraisal Design

Recommended Website Resources

Recommended Readings

References




Managing Compensation and Rewards for a Global Workforce
Opening Scenario: Challenges in International Pay Equity

Introduction

Key Practices for Managing International Compensation

Key Considerations for Expatriates, HCNs, and TCNs

Summary

Questions for Opening Scenario Analysis

Case 6.1. Brazil's Economic Boom Needs More Talent

Case 6.2. MNC Staffing Practices and Local Anti-Discrimination Laws

Recommended Website Resources

Recommended Readings

References




Optimizing the Employment Relationship

Opening Scenario: Workplace Demoralization or Engagement: A Laissez-Faire Roll of the Dice

Introduction

Current ER Issues

Role of MNCs in Global Employee Relations

Important MNC Practices for Effective Global ER

Role of Labor Unions in Global ER

Summary

Questions for Opening Scenario Analysis

Case 11.1. Planning for an Impending Pandemic

Case 11.2. Providing Expatriate EAP and Other Personal Care Services

Recommended Website Resources

Recommended Readings

References

Index