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The book starts with an analysis of what is new in the Digital Services Act. The aim is to see whether this new Regulation is appropriate both for not halting technological innovation and for addressing the risks that technological innovation poses to society and to the people who use digital services. The focal point is the risk of discrimination as people are often helpless in the face of the potential discriminations in the digital services sector. In particular, the book analyses how the Digital Services Act can make a concrete contribution to the protection against discrimination. To this end, it focuses on the responsibility of digital service providers and the fact that discrimination may also depend on the way in which algorithms and artificial intelligence systems are used. Therefore, a comparison is made between the Digital Services Act and the proposed Artificial Intelligence Act. The comparison discloses that the risk-based approach is the common thread followed by the EU in regulating the digital market. The book elaborates also on the practical implications of the risk-based approach. Highlighting advantages and limitations leading the author to conclude that the risk-based approach is the way forward only if the differences between risk and danger, the limits of law, and the limits of the tendency to humanise artificial intelligence systems are considered. With specific reference to the risk of discrimination, the need for a systemic and multi-level approach is highlighted, which reinforces the contribution that can be made not only by the Digital Services Act, but also by more general and cross-cutting legislation as those on data protection and unfair commercial practices.
Sara Tommasi is an Associate Professor of Private Law at the Department of Law Studies of the University of Salento (Italy), where she currently teaches Consumer Law. In addition, she is the Director of the Research Centre for the Digital Market and Consumer Protection. She participates in several research groups and is member of the Center for Risk Studies established at the University of Salento in collaboration with University of Comahue (Ar), Pontifical Catholic University of Minas Gerais (Br), University of São Paulo (Br) and University Externado (Co). She is a directing member of the scientific association "Unione dei Privatisti" and referee and member of editorial committees of legal journals. Her current research interests are digital market and regulation of artificial intelligence, with a particular focus on risk and consumer protection. She took part as a speaker and as organizer in several conferences, seminars and summer schools. She has taught under the Erasmus programme at the University of Tarragona and at the University of Granada. She has also been a guest researcher at the Max Planck Institute for European Legal History and Legal Theory in Frankfurt am Main. She published numerous book chapters, journal articles and three monographies about the sources of obligations, unfair commercial practices and consumer mortgage credit.
Chapter 1. Introduction.- Chapter 2. Digital Services Act and non-discriminatory digital transformation.- Chapter 3. Digital services and algorithmic discrimination.- Chapter 4. Discrimination in the digital market: protection from different sides.- Chapter 5. The risk-based approach in the Digital Services Act and in the Proposed Artificial Intelligence Act.- Chapter 6. Towards the future: risk as opportunity.- Chapter 7. Perspectives and conclusions.
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