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Preface A Note On Best Enjoying This Book xvii
Introduction xix
Everything Begins in the Mind xx
You Can Rewire Your Brain for Leadership and Personal Excellence xxi
What You'll Find in This Book xxiii
Part 1 How Mindfulness Training Rewires the Brain for Leadership Excellence 1
Chapter 1 The Shift That Changes Everything 3
Beginner's Mind 6
The Attitude of a Beginner Is Essential 7
The Shift That Changes Everything 14
Changing Our Default 19
Review Questions 22
Chapter 2 Making an Immediate and Direct Impact on the Bottom Line 23
How We Unconsciously Affect Gross Margins and Expenses 25
Uncovering Our Cognitive Biases 27
The Illusion of Control Bias 27
The Status Quo Bias 29
The Logic Bias 30
The Reaction Time Bias 31
Mindful Self-Awareness and Better Decisions 32
Mental Agility 36
Freedom from Autopilot Mode 36
A Persistent Beginner's Mind 40
Doing What's Uncomfortable 41
Quick Impact and Great Potential 42
Review Questions 42
Chapter 3 Organizational Climate Change 44
The Power of a Positive Emotional Climate 45
The Leader Drives the Emotions of the Team 46
The Emotionally Intelligent Leader 47
A More Emotionally Intelligent Brain 51
A Training Regimen for Emotional Intelligence 54
A Human Approach 55
Review Questions 57
Chapter 4 Fueling the Fire of Innovation 59
The Archetype of an Innovator 62
Resilience in the Face of Opposition 63
Empathy 66
Empathetic Design 68
Review Questions 69
Chapter 5 Developing Extraordinary Leadership Presence 70
Staying Cool under Pressure 72
Fearlessness 75
The Most Important Aspect of Leadership Presence 77
Review Questions 81
Chapter 6 Why Mindfulness Is the Ultimate Success Habit 82
Two Life-Changing Discoveries 83
The Power of Serving Others 84
Unconditional Happiness 85
The Study of Happiness 86
Happiness Is Good for Business 87
Happiness Is Predetermined, Kind of (But You Can Change That) 88
The Ultimate Success Habit 91
Review Questions 93
Part 2 Developing the Ultimate Success Habit 95
Chapter 7 The Perfection of the Present Moment 97
Beginning to Practice in Daily Life 100
The Brain Is a Habitual Machine 103
The First Step to Unconditional Happiness 104
A Win-Win-Win Paradigm Shift 108
Review Questions 111
Chapter 8 The Power of Sitting Still 112
Seamlessly Integrating the Training into Daily Life 114
A Beginner's Guide to Sitting Still in Mindfulness 117
An Intermediate-Level Guide to Sitting Still in Mindfulness 121
Spilling over into Activity 124
Review Questions 124
Chapter 9 From 4 Hours to 4 Minutes: Mastering Emotions for Optimal Performance 125
Returning to Cool: From 4 Hours to 4 Minutes 128
Mindfulness of Emotions: SCIL 130
A Ride on the River of Emotions 139
Review Questions 139
Chapter 10 The Wisdom of True Excellence 141
Things Aren't as They Seem 142
An Incredible Discovery 145
You're Not What You Think 146
Wisdom versus Knowledge 150
The Interplay between Stable Awareness and Wisdom 151
Review Questions 152
Chapter 11 Extraordinary Leadership Presence and the Final Piece of the Puzzle of Unconditional Happiness 153
Pain Is Inevitable; Suffering Is Optional 155
A Taste of Liberation 158
More Fully Enjoying What's Pleasant 160
That Darn Wisdom Again 163
The Root Cause of Suffering 163
Review Questions 165
Chapter 12 Advanced-Level Training 166
The Best Movie Ever 167
Brutal, Compassionate Honesty 169
Investigation of Phenomena 170
Fearlessness 172
Managing Change 173
Seeing Opportunities No One Else Sees 174
Just Listening 175
The Power of Doing Nothing 176
Review Questions 177
Chapter 13 The Foundations of Wisdom: Physical Training for Character 178
The Foundations of Wisdom 180
Foundation of Wisdom 1-Integrity 181
Foundation of Wisdom 2-Skillful Communication 182
Speak in Ways That Are Helpful 183
Refrain from Offering Opinions Unless Asked to Do So or It Is Absolutely Necessary 184
Be Mindful while Using Electronic Devices 184
Conflict Management 185
The Power of Empathy 189
Foundation of Wisdom 3-Wise Consumption 191
Foundation of Wisdom 4-Generosity 194
Foundation of Wisdom 5-Kindness 195
Respect the Belongings of Others 195
Be Kind to All Conscious Beings 196
Exercises in Kindness 197
Your Personal Core Values 198
Review Questions 198
Chapter 14 Discovering Incredible Meaning at Work and in Your Time away from Work 201
A Purposeful Paradigm Shift 202
Saving the World on Your Way to the Bathroom 206
Review Questions 208
Afterword 209
Appendix Introduction to Neuroscience 210
How We Study the Brain 210
What Can We See in the Brain? 211
Notes and Resources 215
Acknowledgments 249
About The Authors 252
Index 255
Think of all the simple activities that you already engage in every day-activities such as brushing your teeth, getting dressed, commuting to work, walking to your desk, waiting for the coffee to brew, waiting for your computer to boot up, and so on. These activities are often labeled as "downtime" or "wastes of time."
Now, imagine that you could transform those activities into some of the most productive moments of the day, while also increasing your happiness. Cutting-edge research in neuroscience suggests that you can actually do just that.
This book is about a simple tool that can help you:
I know it may sound too good to be true, but the tool we'll discuss in this book can help you do all of the above. In fact, it gets even better.
This tool is absolutely free, and it doesn't require you to add anything to your schedule, which is likely quite full already. All you need to do is change the way you do things you're already doing every day. It takes about as much effort as taking a pill, but you can apply this tool every waking moment of your life. And, when practiced correctly, the side effects include only positive things, such as increased happiness and improved health.
The tool to which I'm referring is a simple practice known as mindfulness training.1
Over the last couple of years, during workshops and training programs I've offered, I've asked thousands of people the following question: "Would you agree with me when I say that all success and all failure originate in the mind?"
No one has ever disagreed. The question is essentially rhetorical. We know that everything we do, or fail to do, begins in the mind.
The reason I ask the question above is because it makes the next question much more powerful: "How many people do you know who take time every day to intentionally train the mind to function more effectively?"
Typically, in business audiences, only 1 to 3 percent of the people raise their hands.
I find this quite interesting. Everyone seems to agree that an effectively functioning mind is the root of all personal and professional success, yet very few people take time each day to intentionally train their minds. We might add knowledge through study, but we don't do anything to train how the mind actually functions. In most cases, this is because people are not aware that a systematic process of training the mind exists, a method of training that is being applied at highly successful companies, such as Google, Apple, Aetna, Intel, General Mills, and many others.
For most of us, unfortunately, the result of not training the mind is that it can be our greatest obstacle to success. It is often a source of anxiety, self-doubt, and repetitive thought patterns that limit us, keeping us from reaching our full potential.
This book offers several radical paradigm shifts. The first broad shift is that we all have the ability to train our minds in such a way that reverses the situation described above. We can transform the mind so that it is no longer our greatest obstacle to success but, rather, an incredibly powerful tool that allows us to achieve significantly greater success in both our personal and our professional lives, especially as leaders.
It would have been nearly impossible 20 years ago to find a neuroscientist who believed that the physical structure of the human brain could be changed after adolescence. Today, this view is quite different. In 2004, for instance, a neuroscientist named Bogdan Draganski and his colleagues showed that people who have trained in juggling for three months develop measurably more gray matter2-the switchboard substance of the brain, so to speak-in brain regions that are associated with the processing and storage of complex visual motion.3,4
There is now a whole new focus of neuroscience growing around the fact that the brain can be changed, which is referred to as neuroplasticity. One of the most promising discoveries in the realm of neuroplasticity is that we can change our brains throughout our entire lives. An old dog really can learn new tricks!
Several studies, such as the juggling study above by Draganski and colleagues, clearly show that we can change the physical structure of our brains-in essence, gray matter increases-and that brain and behavior are closely related. However, it is difficult to say with precision which of the very tiny structures that make up gray matter are changing. Animal studies suggest that these changes are due to the growth of tiny blood vessels (capillaries) that supply the neurons with oxygen and glucose, to increases in dendritic length and branching, to a growth of the number of synapses, and even to the growth of new neurons.5
In addition to increasing gray matter, training can also increase white matter, the wiring of the brain. This was revealed for the first time by Scholz, Klein, and colleagues, who found increases in white matter after only six weeks of juggling training.6 As with the gray matter, it is not clear yet what exactly at the micro level causes this increase.
If you'd like a more detailed explanation about what white and gray matter are, how we measure changes in brain function and structure, and an overview of the brain regions involved in mindfulness, please see the Appendix.
The aspect of neuroplasticity that I find most exciting is the more recent discovery that we can actually change the physical structure of the brain simply by using the mind.7 One of the first studies to shed light on the possibility of changing the brain simply by using the mind involved taxi drivers in London, England. As part of their exams for obtaining a license to drive a cab in London, they must acquire what is known as "the Knowledge." They are required to memorize routes in an area that includes roughly 25,000 streets and 20,000 landmarks and places of interest. Acquiring "the Knowledge" can take two to four years of training.
In 2011, when Woollett and Maguire, neuroscientists at University College London, studied the brains of a group of London cab drivers before and after acquiring "the Knowledge," they discovered a significant increase in gray matter in the area of the brain associated with spatial memory (the posterior hippocampi). No such changes have been found in those trainees who failed to qualify as licensed London taxi drivers and a control group who did not go through the training.8
As the practice of mindfulness has become more widespread, the scientific community has become increasingly interested in mindfulness training, and a tremendous amount of research has been compiled on the benefits of the practice.9 There are now numerous studies that strongly suggest that mindfulness training results in physical changes to the structure of the brain-in some cases as quickly as eight weeks-that can be linked to better leadership skills.10 In this book we'll explore how, with mindfulness training, we can literally rewire our brains for leadership excellence.11
This book is based on a combination of previously separate training programs that I have offered to leaders. I understand that oftentimes the most pressing issue in an organization is the financial situation. There can be tremendous pressure to "hit the numbers" every single quarter.
Thus, we start by discussing how mindfulness training can help leaders make decisions that have better impacts on gross margins and expenses. This helps us make quick, direct impacts on the bottom line, which means we're more likely to keep our jobs long enough to make a long-term impact. Better business acumen also allows a leader to have more resources available to serve both the customer and the members of the organization.
However, as I explored in great detail in my first book, Serve to Be Great, if leaders place too much emphasis on the numbers and fail to serve and care for the people on their teams effectively, the organization will eventually fail. Without happy, loyal team members, it is nearly impossible to keep happy, loyal customers. Without happy, loyal customers, an organization simply can't exist for long. Therefore, we also need to address the leadership skills that allow us to create and sustain a culture that drives the long-term growth and profitability of our organizations.
Fortunately, there is a bridge between better business acumen and better leadership skills. The bridge is the practice of mindfulness. Mindfulness training helps us develop the self-awareness and mental agility that are the keys to better business acumen and the foundation for developing the emotional and social intelligence that allow us to serve and care for the people on our teams more effectively, and thus create sustainable, high-performance team cultures.
The book is divided into two parts to make it easy to approach the topics...
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