Foreword ix
With Grace Kahng xi
About the Author xiii
Introduction xv
Sister, Where Art Thou? xv
What Do I Know about Women? xvii
It's Personal xix
I Know We Can Do Better xxiii
Straight Talk: Maria Hess xxiv
Chapter 1 Men Must Change 1
Welcome to Man Island 3
The Sad Truth of the Here and Now 4
And It's Complicated 8
The Bigger Picture 10
One Small Step for Womankind 11
Night of the Living Bros 15
Women Don't Get Funded 16
Getting Harassed is Part of the Hustle 18
Men Must Be Part of the Solution 24
Be a Change Master 26
Straight Talk: Lisa Conquergood 28
Chapter 2 Solution 1: Not Enough Women? Look Harder 29
Look Harder Part A: Top of the Funnel 30
What's in a Name? Anonymize Resumes 30
Look Harder Part B: Minding the Gap 32
Stacking the Loop and Mining for Diamonds 35
Set Explicit Diversity Goals, Then Mirror Your Interview Loop to Match 37
Pay Big Bonuses for Employee Referrals of Candidates from Underrepresented Backgrounds 40
Mining for Diamonds and "Custom Grooming" 41
Straight Talk: Lisa Maki 47
Chapter 3 Solution 2: In It to Win It: Supporting Women's Development 49
Reverse Mentoring 49
Increasing Female Visibility 54
Straight Talk: Eugenia Harvey 63
Straight Talk: Maria Hess 64
Chapter 4 Solution 3: Listen Louder 65
Dragon Slayers and Deliberators 66
Star Shooters and Stratosphere Blasters 68
Identical Pitches Yield Biased Results 70
How Men Can Change the Way They Listen 72
Straight Talk: Karen Cooper 80
Straight Talk: Susannah Malarkey 81
Chapter 5 Solution 4: Creating a Family-Forward Culture 83
One: No Meetings before 9:00 a.m. 86
Two: Men Should Take Just as Much Parental Leave as Women 89
Three: Shut Down Email at Night 92
Four: Create Family-Friendly Spaces, Not Bro-Friendly Spaces 96
Straight Talk: Christina Watt 105
Straight Talk: Dr. Tejal Desai 106
Chapter 6 Solution 5: Just Say No: High Performance Should Not Trump Bad Behavior 107
Caught between a Rock and a Hard Place 108
How Long Has This Been Happening? 109
Reid Hoffman 112
The Cost of Ignoring the Problem 113
D&I: Hire a Diversity and Inclusion Director 114
Words Can Change the World: Say "No" to Bad Behavior Regardless of Performance Level 115
But Wait, There's More 118
Straight Talk: Laura Parmer Lohan 120
Chapter 7 Solution 6: Adopt the ERA at Your Company--Because Your Country Didn't 121
Revenge of the Housewife 124
Revive the Equal Rights Amendment: Ratify Now 129
All is Not Lost 132
Straight Talk: Melody McCloskey 135
Chapter 8 Solution 7: Stand Together or Fall Apart 137
Touching the Third Rail 139
Great Expectations: Case Study 142
It's Really Not Personal 145
Come Together: Right Now! 147
Our Unique Strengths as Women 148
Straight Talk: Debbie Landa 151
Straight Talk: Shelley Ross 152
Chapter 9 Solution 8: The Future: Raising Better Men 153
Show That Mom is Incredible and Strong 156
Communicate Differently at Home 157
Break Out of the Man Box and Call Out Bro Behavior 158
Show Him That Things That Are Traditionally "Feminine" Are Not "Less Than," or Off-Limits 159
Show Him New Heroes, Stories That Include Women and Girls 160
Straight Talk: Grace Kahng 162
Chapter 10 Final Thoughts 163
A Note from Niniane Wang 165
Endnotes 167
Acknowledgments 169
The Better Together Pledge 171
Index 173
Introduction
Sister, Where Art Thou?
Women. Over half of the earth's population, and creators of life for the whole of it. They are our mothers, wives, daughters, and colleagues. Women account for 85 percent of all spending, arguably the expression of true power. And yet, if you survey the landscape of founders who've created the most successful tech companies of recent years-all males. Zuckerberg, Dorsey, Cheskey, Kalanick, Spiegel: captains of Facebook, Twitter, Airbnb, Uber, Snapchat. Revolutionary founders who have created massively valuable companies that affect billions. It clearly appears to be the sport of men.
Is it just a coincidence that there are so few women at the top? Only 24 female CEOs lead America's Fortune 500. And in tech, female-founded companies are only 3 percent of all startups funded by venture capitalists. Are we to believe that women simply don't create great things? Or should we finally acknowledge that we operate in an unfair system where the path for women in business, leadership, and entrepreneurship is much, much harder. As an angel investor in startup companies I routinely hear amazing pitches from female entrepreneurs. In 2015, I pledged to only invest in tech startups with at least one female cofounder. Yet, in 2017, women are still not getting funded or promoted at the same rate as men, and the refrain from every female entrepreneur is consistent: women are pushing a larger rock up a steeper hill.
Women's lack of power and broader success in technology is simply a microcosm of what's happening in the larger world. Over the years, I've heard a myriad of excuses. It's a pipeline problem. Women aren't good at tech. They just don't think that way. They're too cautious. They aren't risk takers. Of course, that's a bunch of hogwash. Women aren't given equal leadership opportunities. Often, female leaders aren't given the same support their male peers receive to ensure success. But it doesn't have to be that way. We can and must do better.
And the whole "pipeline problem" is an all-too-convenient excuse. First, more than half of all college graduates today are women. In the fields of law and medicine, women outnumber men and yet represent just a fraction of the partners and chair positions compared to men. Within STEM degrees in particular, the percentage of female graduates has been steadily approaching 50 percent over the past two decades. Furthermore, the Small Business Administration has estimated that 7.8 million U.S. businesses have been started and are owned by women, representing a stunning 44 percent increase since the 1990s and at twice the growth rate of male-owned businesses. This is a heartening statistic that testifies to women's strength, vision, and leadership abilities.1
I strongly assert that if your company or your team has very few women in the workforce, and few women in positions of leadership, then you are part of the problem I am inviting you to solve.
And what is that problem exactly? The first problem lies in the fact that men in positions of power (venture, boardrooms, C-suites, management) may not be acknowledging that a problem actually exists. Some believe we live in a meritocracy. "See? There are no women leaders at my company because so few have earned it!" And many acknowledge there is a problem, but just don't know what to do.
I believe that we must all take responsibility for our role in this situation. All of us. That includes the men in power who don't recognize the problem or take concrete actions to solve it. It includes a few women who likewise refuse to see how they might harbor their own unconscious biases against other women. It includes everyone at every level, in the tech industry and in all industries, who still sees women's lack of power and opportunity as a problem with their innate abilities rather than the result of conscious/unconscious bias and cultural and institutional barriers.
The goal of this book is to provide managers, CEOs, board members, and business owners a blueprint to attract, recruit, hire, and build a sustainable gender-balanced workforce at all levels. It's not only the right thing to do, it's the smart thing to do.
- You will learn how to create a gender-balanced team, workforce, or company.
- You will become fully informed on all issues of gender equity, gaining a holistic view based on recent gender communication research, latest recruitment practices, history of gender legislation to date and how it impacts industry, as well as firsthand insights drawn from individuals' making current headlines on gender issues.
- You will become a better leader, helming a gender-balanced workforce that creates better products, increasing profitability, improving retention, and reducing costs. Learning how to create a gender-balanced workforce by reading this book is simply great for the bottom line.
- With women driving about 85 percent of all purchasing decisions in the United States, it's critical for companies to give women a greater seat at the table when it comes to every aspect of their operations. And, as we'll discuss, your business will improve markedly with more women on staff and in power.
What Do I Know about Women?
Of course, the next obvious question is, "Why me?" Why is a 50-year-old male entrepreneur and CEO penning a book about women? When I became the first person to sell two tech companies to Google (I was more lucky than good), I saw how my own gender-balanced teams of men and women outperformed other companies. One of those companies, Picnik.com, was a photo-editing service that captured more than 60 million unique users a month at its peak. I assert Picnik's success was the direct result of our near 50-50 female-male team composition. The gender balance contributed to the "special sauce" and collaborative environment that birthed a beautifully executed product that resonated at scale. Bottom line: in my experience, when women and men work together as equals the products and services they create are simply much better.
Today the tech industry does not look like America, and that has a significant influence on the types of products and services that get created. When the lived experience of underrepresented communities is omitted from the product development cycle, the usefulness of the technology becomes biased towards one group. -The Kapor Capital Founders' Commitment
GeekWire.com, a technology news site that I financed and cofounded with two much more brilliant partners in 2009, grew to millions in page views a month and more than 10 tentpole events annually in just its third year (we're now in our seventh), exactly because great care was taken to write technology stories that are relevant to everyone (not just male tech employees) and to make each of our events highly female friendly. Our intent was to "do tech differently." It is no surprise that our events are routinely remarked upon as the most gender inclusive in tech with industry high percentages of female speakers and attendees.
When women are present, great things happen. Recent research conducted by Credit Suisse indicates that shares of companies in which women make up more than 33 percent of senior management roles had a higher average annualized return (25.6 percent vs. 22 percent) than companies with only 25 percent female managers. The Peterson Institute of International Economics reports in a 2016 study that having at least 30 percent of women in leadership positions, or the C-suite, adds another 6 percent to net profit margin. Even more astounding, data from Quontopian, a trading platform based on crowdsourced algorithms, shows that the 80 female CEOs they followed during a 12-year study (2002-2014) produced equity returns 226 percent better than the S&P 500. All in all, the research shows that teams and management exhibiting greater gender balance outperform more homogeneous ones.
It's Personal
Another reason I'm writing this book is much more personal. As a child born out of wedlock in the 1960s, I witnessed the struggles of my immigrant single mother trying to juggle raising a child, hold a full-time job, and earn the respect of her male colleagues. Ultimately, she felt she was failing me. When I was 3 years old, one of my few early memories is watching my mother's face disappear from the backseat of a NYC Yellow Cab. She sent me to Hong Kong to live with my maternal grandparents and strangers that I had never met.
"It was the most difficult decision of my life and I have to live with that pain for every day of my life," my mother recently shared. I try not to discuss the past with her in part because what lives and breathes in the unspoken absence of time between us still holds a great deal of power and sorrow.
Born in Hong Kong in 1938 as the oldest of five children, my mother Helena left home at the age of 17 for London seeking to create a better future for herself. This was an extremely bold life choice for a teenage girl at that time. She made that decision because she knew that a Chinese girl in the twentieth century exists to first serve her parents and later, a husband. She experienced and understood the great disadvantage that many Asian women experience as a result of gender. She says that despite being the oldest child, her youngest brother enjoyed...