Slack For Dummies

Name: Slack For Dummies
Brand: Wiley
Price: 17.99 EUR
Availability: OnlineOnly

Phil Simon(Autor*in)

Wiley (Verlag)

1. Auflage

Erschienen am 14. Mai 2020

384 Seiten

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978-1-119-66952-4 (ISBN)

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Inhalt

Intro
Title Page
Copyright Page
Table of Contents
Foreword
Introduction
About This Book
Foolish Assumptions
Icons Used in This Book
Beyond the Book
Where to Go from Here
Part 1 Working Smarter and Better with Slack
Chapter 1 Why Slack Exists
Introducing Slack
Meeting Slack's Users and Customers
Understanding Why Slack Exists
Email: The blessing and all-too-frequent curse
Trapped institutional knowledge
Employees often can't find what they want - quickly or even at all
What Slack Specifically Does
Employer benefits
Employee benefits
Chapter 2 Getting Started with Slack
Reviewing Slack's Different Versions
Free plan
Standard plan
Plus plan
Enterprise Grid
Changing your Slack plan
Describing Slack's cost structure
Beginning Your Slack Journey with the Workspace
Creating a new Slack workspace
Signing in to an existing Slack workspace
Accessing your new workspace
Using the Slack desktop app
Introducing the Slack user interface
Summarizing Slack's Different Roles and Permissions
Administrative roles
Non-administrative roles
Managing member roles
Enterprise Grid roles and permissions
Starting Your New Workspace Off on the Right Foot
Expanding your existing workspace
Configuring your member profile and key account settings
Part 2 Communicating Without Chaos
Chapter 3 Targeting Your Communication with Slack Channels
Introducing Slack Channels
Exploring the Different Types of Slack Channels
Public channels
Private channels
Multi-workspace channels
Shared channels
Creating Public and Private Channels
Creating your first public channel
Building an intelligent channel structure
Viewing basic channel information
Performing Channel Actions
Group actions
Individual actions
Adding Members to Existing Channels
Manual additions
Default workplace channels
Exploring Existing Public Channels
Communicating via Slack Channels
Posting simple channel messages
Understanding channel etiquette
Chapter 4 The Wonderful World of Slack Messages
Understanding Slack Messages
Sending a Message
Performing basic message actions
Formatting your messages
Finding people in your workspace
Editing messages
Deleting messages
Muting conversations
Setting message-specific reminders
Saving DMs and channel messages
Pinning DMs to conversations
Creating special types of messages
Converting group DMs into private channels
Using threads to create topic-specific containers
Sharing in Slack
Sharing files
Sharing messages
Comparing Email and Slack
Forwarding Email to Slack
Communicating Outside of Slack
Chapter 5 Staying Informed with Notifications, Statuses, and Feeds
Getting Your Arms around Notifications
Managing Slack notifications
Reviewing the different types of Slack notifications
Letting Others Know Your Availability
Setting your status
Viewing your colleagues' statuses
Editing your status
Clearing your status
Setting yourself to away/active
Unplugging with Do Not Disturb mode
Configuring Device-Specific Notifications
Enabling notifications on mobile devices
Understanding when settings collide
Finding Other Ways to Stay Current
Receiving emails on recent activity
Viewing mentions and reactions
Part 3 Becoming a Slack Power User
Chapter 6 Going Deeper into Slack's Functionality
Making Calls in Slack
Types of calls
Calls and security
Sharing Your Screen in Slack
Presenting and viewing
Drawing
Saving Even More Time in Slack
Invoking keyboard shortcuts
Using commands
Managing Your Life with Reminders
Saving Items
Saving files
Saving messages
Quickly accessing your saved items
Creating User Groups
Chapter 7 Finding What You Need with Slack's Powerful Search Techniques
Searching for Better Search Methods
Performing Searches in Slack
Searching by workspace members
Restricting searches to specific date ranges
Using negative keywords
Referencing multiple keywords
Restricting search results even more
Searching by user reactions
Searching by wildcards
Searching by fuzziness
Searching by additional modifiers
Getting the Most Out of Search in Slack
Start small
Embrace modifiers
Remember that results change over time
Be patient
Chapter 8 Personalizing Slack
Getting to Know Your Slack Options
Configuring global workspace settings
Personalizing your Slack options
Customizing User Profiles
Creating custom fields
Populating custom fields
Organizing Your Sidebar
Using sections
Sorting channels
Chapter 9 Keeping It Safe: Reviewing Slack's Security and Privacy Settings
Getting Acquainted with Slack Security
Security and Slack's Evolution
Configuring Slack's Access and Security Settings
Confirming sign-ins via email
Resetting your password
Viewing access logs
Enabling two-factor authentication
Additional security features
Enhancing Security via Slack Enterprise Grid
Examining Privacy in Slack
Message encryption
What data Workspace Admins can Access
Workspace message-retention settings
File-retention settings
Understanding Slack's Tricky Regulatory Environment
Restrictions on data and file retention
Data residency
Part 4 Extending Slack's Native Functionality
Chapter 10 Making Slack Hum with Robust Third-Party Apps
Understanding How Slack Has Embraced Platform Thinking
Comparing Public and Private Apps
Public apps
Private apps and integrations
Enhancing Slack with Third-Party Apps
Looking at app costs
The Slack App Directory
Introducing Some Popular Slack Apps
Polling apps
File- and content-sharing apps
Scheduling apps
Productivity and project-management apps
IFTTT Slack applets
Video-calling apps
Email apps and integrations
Miscellaneous apps
Finding and Installing Apps
Browsing the Slack App Directory
Installing a Slack app in your workspace
Searching for specific apps
Experimenting with new apps
Managing Apps and App Permissions
Approving specific apps
Regulating workspace apps
Viewing all your workspace apps
Enforcing your organization's app policy
Removing apps from your workspace
Disappearing apps
Disabling and re-enabling preserved apps
Viewing app activity logs
Using Workflow Builder
Creating workflows
Heeding workflow warnings
Chapter 11 Analyzing, Importing, Exporting, and Updating Slack User Data
Analyzing Workspace Data
Slack's analytics dashboard
Channel-specific analytics
Member analytics
Viewing Member Access Logs
Moving Data Around in Slack
Exporting data from Slack
Importing data into Slack
Consolidating Slack workspaces
Avoiding mistakes when migrating data
Performing Mass Updates to User Data
Chapter 12 Integrating Slack with Popular Enterprise Systems
A Brief Primer on Enterprise Systems
Back-office systems
Front-office systems
Slack and Current Enterprise Systems
Exploring current system integrations
Creating new system integrations
Looking forward
Part 5 Successfully Introducing Slack in the Workplace
Chapter 13 The Elements of Persuasion: Slack-Adoption Strategies
A Brief Primer on Network Effects
Reviewing the Different Slack-Adoption Approaches
The bottom-up method
The top-down method
The middle-out method
Making Slack Stick at Work
Organization-level strategies
Strategies for handling difficult employees
Chapter 14 The Inherent Risks of Deploying Slack
Identifying the Risks of Using Slack
Business risks
Technology and security risks
Listing Slack's Environmental Challenges
Slack's financial pressures
Stiff competition
Ongoing legal and privacy concerns
Chapter 15 The Future of Slack: We're Just Getting Started
Increased Use of Automation and Bots
AI and machine learning make Slack smarter - much, much smarter
Slack begins to monitor employee morale and diagnose cultural issues
Tighter Integration with Popular Enterprise Systems
Better Dashboards and Analytics
A More Powerful Slack Work Graph
Continued Borrowing of Popular Features from Other Apps
Key Acquisitions and Partnerships
Part 6 The Part of Tens
Chapter 16 Ten Great Slack Tips
Respond Promptly to New Users' Requests, Questions, and Feedback
Regularly View Slack Analytics
Tread Lightly with New Hires
Establish Slack as the Default Medium for Internal Communication
Emphasize Slack's Carrots More Than Its Sticks
Keep an Eye Out for New Slack Apps
Tell Overly Exuberant Slack Members to Tone It Down
Publicize Your Status and Availability
Try Before You Buy
Know When to Turn Slack Off
Chapter 17 Ten or So Common Slack Myths
Slack Is Just Email 2.0
Slack Decimates the Need for Email
All Organizations Configure Slack in a Uniform Way
Slack Obviates the Need for In-Person Communication
Slack Solves Every Conceivable Business-Communication Problem
Slack Is Too Expensive for Our Company
Our Company Has Built a Tool That's Just as Good as Slack
Our Employees Don't Need Slack
Our Company Uses Slack and Nothing Else for Collaboration
You Can't Misuse Slack
Chapter 18 The Top Ten or So Slack Resources
Slack Online Support
Contacting Slack
Browsing the Slack support site
Opening cases or making suggestions within the Slack app
Finding Slack tips
Submitting Slack feature requests
Other Online Resources
Official resources
Unofficial resources
Developer resources
In-Person Resources
Conferences
Meetups
In-person training
Index
EULA

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