Patient Safety and Quality Improvement in Healthcare

Introduction: A Case-Based Approach to Quality Improvement.- Organizational Safety Culture: The Foundation for Safety and Quality Improvement.- Creation of Quality Management Systems: Frameworks for Performance Excellence.- Reliability, Resilience, and Developing a Problem-Solving Culture.- Building an Engaging Toyota Production System Culture to Drive Winning Performance for our Patients, Caregivers, Hospitals, and Communities.- What to Do When an Event Happens: Building Trust in Every Step.- Communication with Disclosure and Its Importance in Safety.- Using Data to Drive Change.- Quality Methodology.- Designing Improvement Teams for Success.- Handoffs: Reducing Harm Through High Reliability and Inter-Professional Communication.- Safety II: A Novel Approach to Reducing Harm.- Bundles and Checklists.- Pathways and Guidelines: An Approach to Operationalizing Patient Safety and Quality Improvement.- Accountable Justifications and Peer Comparisons as Behavioral Economic Nudges to Improve Clinical Practice.- Diagnostic Errors and Their Associated Cognitive Biases.- An Improvement Operating System: A Case for a Digital Infrastructure for Continuous Improvement.- Patient Flow in Healthcare: A Key to Quality.- It Takes Teamwork: Consideration of Difficult Hospital-Acquired Conditions.- Human Factors in Healthcare.- Workforce Safety.- Changing the Improvement Paradigm for Our Kids.