GoldMine 8 For Dummies

Introduction.
Part I: GoldMine Premium Basics.
Chapter 1:GoldMine: An Overview.
Chapter 2:Getting Around in GoldMine.
Chapter 3: Setting Up Your Preferences.
Chapter 4: Accessing GoldMine Remotely.
Part II: Managing Contacts.
Chapter 5: Creating and Viewing Client Records.
Chapter 6: Handling Notes and Secondary Contacts.
Chapter 7: Details and Referrals.
Chapter 8: Using Filters, Groups, and SQL Queries.
Part III: Managing Activities.
Chapter 9: Scheduling Activities.
Chapter 10: Viewing Scheduled Activities.
Chapter 11: Dealing with and Completing ScheduledActivities.
Chapter 12: Sales Forecasting.
Part IV: Marketing and Support.
Chapter 13: Managing Your Leads.
Chapter 14: Managing Your Marketing.
Chapter 15: Handling Cases.
Part V: Managing Documents.
Chapter 16: Integrating with Word.
Chapter 17: Sending and Receiving E-Mail.
Chapter 18: Using Outlook.
Chapter 19: Linking Documents.
Part VI: Organizing and Distributing Information.
Chapter 20: The Knowledge Base.
Chapter 21: Graphical and Statistical Analysis.
Chapter 22: The Reporting System.
Chapter 23: Opportunity and Project Manager.
Chapter 24: Managing Relationships.
Part VII: Customizing GoldMine.
Chapter 25: Creating New Labels and Fields.
Chapter 26: Creating and Modifying Lookup Lists.
Chapter 27: Automated Processes.
Chapter 28: GM+View and GM+Browser.
Chapter 29: Integrating GoldMine with Your Web Site.
Part VIII: The Part of Tens.
Chapter 30: Ten Useful Add-Ons.
Chapter 31: The Ten Most Important New Developments Since6.0.
Index.