Handbook of Critical Incident Analysis

Introduction, PART I. UNDERSTANDING THE FIELD OF CRITICAL INCIDENT ANALYSIS, 1. The Emergence of Critical Incident Analysis as a Field of Study, 2. A Conceptual Model for Critical Incident Analysis, 3. Conceptualizing and Defining Critical Incidents, PART II. DISCIPLINARY AND POLICY PERSPECTIVES IN CRITICAL INCIDENT ANALYSIS, 4. Critical Incident Analysis, Biological Events, and the Case of the 2009 H1N1 Influenza A Pandemic, 5. Space, Sentiment, and Social Structure after Critical Incidents: Toward a Theory of Recovery, 6. Modeling Critical Incidents to Improve Response, 7. Predicting Critical Incidents, 8. Praxis, Applications, and Problems: Data Mining for Critical Incident Analysis, 9. Can Catastrophes Lead to Good Policy?, 10. Living with Disasters: A Planning Approach to Critical Incidents, 11. Disaster Investigations: A 9/11 Case Study, PART III. ISSUES IN CRITICAL INCIDENT ANALYSIS MANAGEMENT, 12. The Critical Role of Street-Level Bureaucrats in Disaster and Crisis Response, 13. An Earthquake Mitigation Process: A Case Study of Qinglong County's Pre-Incident Predictions, Preparation, and Mitigation Actions, 14. Jokela and Kauhajoki: Experiencing School Shootings in a Nordic Welfare Society, 15. Critical Incident Trauma Intervention: A Sense of Coherence Approach to Psychological First Aid with Student Survivors, 16. The Use of a Multi-Attribute Method to Analyze Preparedness for an Incident of Terrorism, 17. Improved Policing in an Invisible Community: A Case Study of the Gay and Lesbian Liaison Unit of Washington, DC, 18. The Dynamics of Critical Incidents in the Age of New Media: Examining the Role of the Self-Appointed or Media-Anointed Expert, 19. Ethical Challenges Inherent in Critical Incident Dynamics, About the Editor and Contributors, Name Index, Subject Index