Do you want to handle conflicts (even) better? Do you want to know how to assert your interests without leaving a trail of broken relationships with colleagues, superiors, employees, or even in your social and friend circles? Here, you will find the answers. In this second edition of the essentials, which has already established itself as a standard work in its first edition, you will not only find a wealth of practical and easily applicable tools for everyday use, but you will also gain valuable insights into human thought and perception processes that promote conflict. Considering these insights will make your life much easier. Less petty conflicts, and more time and energy for your actual tasks.
Reihe
Sprache
Verlagsort
Verlagsgruppe
Springer Fachmedien Wiesbaden GmbH
Illustrationen
12
6 s/w Abbildungen, 12 farbige Abbildungen
XI, 46 p. 18 illus., 12 illus. in color.
Dateigröße
ISBN-13
978-3-658-47281-8 (9783658472818)
DOI
10.1007/978-3-658-47281-8
Schweitzer Klassifikation
Werner Schienle is a trained mediator, seminar trainer, and coach, and for many years, he has been supporting companies and their employees in resolving existing conflicts, addressing necessary conflicts, and preventing unnecessary conflicts through his company. He is considered one of the top experts in conflict management in the German-speaking region.
Andreas Steinborn, a licensed psychologist and specialist in challenging communication situations, has been supporting specialists and executives across various industries as a trainer, moderator, and coach for around 20 years.
