Morning surgery. Setting the scene. Some doctors and their references. The work of the group. The group works on the cases: threats to doctors. The personal factor. How the group reflected on the cases: metaphors and models. Patterns of avoidance: the variety of defensive behaviours. Predisposing factors. The time problem. What are you feeling, doctor? Group members reflect on their experience. What can doctors do? Implications for medical education. Appendix: 'Some medical defences against involvement with patients' 1978 Michael Balint Memorial Lecture.