"Not just another quality tools book. I wish all senior managers would read this...Anyone who is interested in how quality is embedded in all aspects of business should get this book."Holly Hickmanbr Director, Customer Quality, ConstelliumIn this original and practical book, Fin Rooney strips back the myths surrounding quality. He goes back to original principles in deciding what quality means, and then proceeds to show how it can have a positive influence on all departments. He suggests that every department should have quality objectives in order to generate a quality culture.This book will change how you look at quality. You will see how you can use it to drive improvement, cost savings, and better profitability in your organization. It will look at using quality not just as a tool for making good products or delivering a good service, but as a strategic weapon in the marketplace. Full of helpful questions and thought-provoking ideas, Senior Management and Quality will ensure you have interesting conversations with senior managers and how they view quality. For senior managers, it gives a framework for devising a coordinated quality strategy, involving every department in quality, and showing how an embedded quality strategy can create virtuous circles of improvement.Among many features, this book: Explains how we can turn our quality departments and staff into a strategic, value-adding service Gives a neater definition of 'quality' that can be applied to any department in any organization Shows the relationships between quality and suppliers, customers, and internal departments Addresses the issues that can arise with the department that is the most important one in determining product quality: R&D Reassesses our view of company and quality objectives Reviews the role of quality personnel, and how we can use them as internal consultants Investigates how quality can influence training and change management Takes a fresh look at objectives and metrics, and the problems and contradictions with some of the common ones in use Looks at some of the deficiencies with Six SigmaWith over 30 years in quality, Fin Rooney has put together the results of that experience in the real business world and come up with a practical approach to using quality as a way to improve your organization's performance in all areas.
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ISBN-13
978-1-953079-13-8 (9781953079138)
Schweitzer Klassifikation
Fin Rooney graduated with a Mechanical Engineering degree from the Dublin Institute of Technology and later completed an MBA with the Open University. He has worked in several manufacturing and service organizations including Cummins Power Generation, FCI Connect, Sanmina Corporation, RPS Engineering Services, No Climb Products Ltd., and Wexford Electronix, holding roles of Quality Engineer, Quality Manager, Commercial Manager, and Quality Leader. He has also run his own
organization, providing quality consultancy, quality outsourcing, quality auditing, and quality training. He has been a member of the National Standards Authority of Ireland (NSAI) QMS committee, the Irish committee that looks at ISO 9001 developments and standards.
Fin has worked with leading organizations in Ireland and the UK and is a member of the American Society for Quality (ASQ), The Chartered Quality Institute (CQI), The Chartered Management Institute (CMI), and Engineers Ireland (EI). Fin has assisted organizations in achieving ISO 9001 certification and has set up a Quality department in a new facility. He has achieved customer certification from companies such as Renault, JCB, Hyster-Yale Group, and Mitsubishi Caterpillar Forklift Europe. He has also helped organizations reduce defect levels and streamline documentation, and has introduced visual controls in various organizations. He has had two articles published previously, one on an introduction to statistical process control (SPC) and a second on ISO 9001 for small organizations.
