Chapter 1. Foreword; Jed Emerson Chapter 2. Introduction; Jeremy Nicholls & Adam Richards
Chapter 3. The Imperative for Impact: The Global Context; Karen Wilson
Chapter 4. A Mission to Maximize Social Value; Shaun Doran
Chapter 5. The Practitioner's? View. Impact Valuation Roundtable; Ravi Abeywardana, Eugenia Ceballos Hunziker, Malcolm Cheetham, Sonja Haut, Christian Heller, Marina Prada, Nina Nrjama, Marina Schurr, Lene Serpa, Andreza Souza, Pearl Tiwari, Maria Luisa Villa & Gabriele Wende
Chapter 6. Managing social impact in practice or why asking questions is so hard - experience of Koc University Social Impact Forum in Turkey; Gonca Ongan & Agata Fortuna
Chapter 7. Constituent Voice: feedback loops, relationships, and continual improvement in complex system change; David Bonbright and Andre Proctor
Chapter 8 The Path to a (faster) Systemic Change; William Hendradjaja & Moon Leoma
Chapter 9. From Impact Valuation to System Value Creation; Bill Baue
Chapter 10. The Risks Not Taken: Building Inclusive Markets for Underserved Communities; Durreen Shahnaz, Jennifer Chien & Shibao Pek
Chapter 11. Impact Investing - A Sleeping Radical?; David Wilton
Chapter 12. Moral Money: Do No Harm in Social Investing; Gayle Peterson
Chapter 13. Social Value in Commissioning; Anne Lythgoe and Matthew Baqueriza-Jackson
Chapter 14. Procurement for Maximum Impact; Stephanie Robertson
Chapter 15. Maximizing social value in Russia: for never was a story of more woe; Yulia Romashchenko
Chapter 16. Commissioning for Outcomes - An Indigenous Model in New Zealand; Sneha Lakhotia
Chapter 17. Public Policy for social value creation in East Asia; Chien Wen Shen &Agnieszka Koziel
Chapter 18. Assurance - do we know enough?; Ben Carpenter, Adrian Henriques & Catherine Manning
Chapter 19. How to do Good Collaboration; Mark Gough
Chapter 20. The Entrepreneur at the centre of Entrepreneurship Development support. More novel than obvious? Lessons from South Africa; Lisa van Eck, Jenny Retief, Victoria Williams, Khutjo Langa, Shawn Theunissen, Asgar Bhikoo, Lana Lovasic, Nonceba Qabazi
Chapter 21. The Power of Networks: How to Do it Right; Naina Batra
Chapter 22. Managing for impact: the role of investors' Networks in enhancing appropriate Impact Measurement AND Management practices; Alessia Gianoncelli &Gianluca Gaggiotti
Chapter 23. If you want to go far you need to go deep: a framework of impact archetypes; Victoria Hurth
Chapter 24. The Promise of Impact Accounting; Thaddeaus Robert Zochowski
Chapter 25. Conclusions for (more) Impact; Adam Richards & Jeremy Nicholls
