Successful quality management according to DIN EN ISO 9001:2015

Name: Successful quality management according to DIN EN ISO 9001:2015 | Solutions for practical implementation Sample texts, templates, checklists
Brand: DIN Media
Price: 128.0 EUR
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Solutions for practical implementation Sample texts, templates, checklists

Grit Reimann(Autor*in)

DIN e.V.(Herausgeber*in)

DIN Media (Verlag)

1. Auflage

Erschienen am 19. August 2016

262 Seiten

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978-3-410-26267-1 (ISBN)

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Successful quality management according to DIN EN ISO 9001:2015
Media code
Imprint / Copyright
Portrait of the author
Foreword
Abbreviations
Laws and other regulatory documents
Contents
Introduction
High Level Structure
Management of the quality management documents
Significant changes to DIN EN ISO 9001:2015 at a glance
Clause "4 Context of the organization"
Clause "4.1 Understanding the organization and its context"
Clause "4.2 Understanding the needs and expectations of interested parties"
Clause "4.3 Determining the scope of the quality management system"
Clause "4.4 Quality management system and its processes"
Clause "5 Leadership"
Clause "5.1 Leadership and commitment"
Clause "5.1.1 General"
Clause "5.1.2 Customer focus"
Clause "5.2 Policy"
Clause "5.3 Organizational roles, responsibilities and authorities"
Clause "6 Planning"
Clause "6.1 Actions to address risks and opportunities"
Clause "6.1.1"
Clause "6.1.2"
Clause "6.2 Quality objectives and planning to achieve them"
Clause "6.3 Planning of changes"
Clause "7 Support"
Clause "7.1 Resources"
Clause "7.1.1 General"
Clause "7.1.2 People"
Clause "7.1.3 Infrastructure"
Clause "7.1.4 Environment for the operation of processes"
Clause "7.1.5 Monitoring and measuring resources"
Clause "7.1.6 Organizational knowledge"
Clause "7.2 Competence"
Clause "7.3 Awareness"
Clause "7.4 Communication"
Clause "7.5 Documented information"
Clause "7.5.1 General"
Clause "7.5.2 Creating and updating"
Clause "7.5.3 Control of documented information"
Clause "8 Operation"
Clause "8.1 Operational planning and control"
Clause "8.2 Requirements for products and services"
Clause "8.2.1 Customer communication"
Clause "8.2.2 Determining the requirements for products and services"
Clause "8.2.3 Review of the requirements for products and services"
Clause "8.2.4 Changes to requirements for products and services"
Clause "8.3 Design and development of products and services"
Clause "8.3.1 General"
Clause "8.3.2 Design and development planning"
Clause "8.3.3 Design and development inputs"
Clause "8.3.4 Design and development controls"
Clause "8.3.5 Design and development outputs"
Clause "8.3.6 Design and development changes"
Clause "8.4 Control of externally provided processes, products and services"
Clause "8.4.1 General"
Clause "8.4.2 Type and extent of control"
Clause "8.4.3 Information for external providers"
Clause "8.5 Production and service provision"
Clause "8.5.1 Control of production and service provision"
Clause "8.5.2 Identification and traceability"
Clause "8.5.3 Property belonging to customers or external providers"
Clause "8.5.4 Preservation"
Clause "8.5.5 Post-delivery activities"
Clause "8.5.6 Control of changes"
Clause "8.6 Release of products and services"
Clause "8.7 Control of nonconforming outputs"
Clause "9 Performance evaluation"
Clause "9.1 Monitoring, measurement, analysis and evaluation"
Clause "9.1.1 General"
Clause "9.1.2 Customer satisfaction"
Clause "9.1.3 Analysis and evaluation"
Clause "9.2 Internal audits"
Clause "9.3 Management review"
Clause "10 Improvement"
Clause "10.1 General"
Clause "10.2 Nonconformity and corrective action"
Clause "10.2.1"
Clause "10.2.2"
Clause "10.3 Continual improvement"
Annex
A Overview of required documented information
B Structure of management reviews
B1 Structure of management review with combination of ISO 9001 and ISO 14001
B2 Structure of management review with combination of ISO 9001 and OHSAS 18001
B3 Structure of management review with combination of ISO 9001, ISO 14001 and OHSAS 18001

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