Introduction: You Don't Need an Office to Build Culture
FOUNDATION
What Is Culture? (And Why Does It Matter, Anyway?)
Recap-Foundation: What is Culture?
STEP 1: RESET YOUR CULTURE
The Culture That Got You Here Won't Get You There
The 5 Key Mindset Shifts
Can You Build Culture Remotely? Yes
Reset Culture: Where to Start
Recap-Step 1: Reset Your Culture
Your Turn: Reset Your Culture
STEP 2: REIMAGINE A SHARED FUTURE
What Purpose Is (and Isn't)
Why Does Your Company Exist?
Why a Team Purpose Matters
When the Going Gets Tough, Purpose Matters
Culture Is the Behavior You Reward and Punish
> Good
Priorities in a Hybrid World
Recap-Step 2: Reimagine a Shared Future
Your Turn: Reimagine Your Team Purpose
STEP 3: REIGNITE BELONGING
You Belong Here
Psychological Safety Matters Now More than Ever
Climbing the Psychological Safety Ladder
Building Psychological Safety-One Step at a Time
Feedback Is a Gift (Not a Punishment)
Giving Feedback Remotely Is Hard-But It Doesn't Have to Be That Hard
Build a Culture of Collective Feedback
Build Culture, One Nudge at a Time
Rituals Change Behavior (Really)
Recap-Step 3: Reignite Belonging
Your Turn: Reignite Psychological Safety
STEP 4: RETHINK COLLABORATION
Our Idea of Collaboration Is Broken
The Problem with Real-Time
Balancing Synchronous and Asynchronous Work
Six Modes of Collaboration for Distributed Teams
Default to Async
Collaborate without Losing Your Focus
Recap-Step 4: Rethink Collaboration
Your Turn: Rethink Collaboration
STEP 5: RELEASE AGILITY
Autonomy Is the New Engagement
Define Your Hybrid Work Model
Treat People the Way You Want Them to Behave -Like Adults
New World, New Norms
Speed Is a Competitive Advantage
"How Does Your Team Make Decisions?"
What Successful Remote Leaders Do Differently
Recap-Step 5: Release Agility
Your Turn: Leading a Hybrid Team
Afterword: The Culture That Will Get You There
Acknowledgments
Bonus Page
Notes