Citizen Development

Name: Citizen Development | The Handbook for Creators and Change Makers
Brand: Project Management Institute
Price: 60.49 EUR
Availability: OnlineOnly

The Handbook for Creators and Change Makers

Management Institute Project(Autor*in)

Project Management Institute (Verlag)

Erschienen am 30. Januar 2021

256 Seiten

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978-1-62825-672-7 (ISBN)

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Inhalt

Front Cover
Title Page
Copyright
Half Title
Foreword
Contents
Part 1 | Introducing Citizen Developer Canvas
Power to the People
Who Is This Book For?
What Is a Citizen Developer?
Citizen Development Canvas
Benefits of Citizen Development
Examples of Citizen Development Apps
Challenges of Bringing Citizen Development Into an Organization
Part 2 | Project Delivery
2.1 Hyper-Agile SDLC
Overview
Hyper-Agile SDLC in Practice
Guidelines for citizen development project delivery
Application development life cycle
Choosing the suitable SDLC path
Transition to support and change management
2.2 Ideation 2.0
Overview
Ideation 2.0 in Practice
Guidelines for Ideation 2.0
A practical approach: Really round robin
Hackathons and ideathons
2.3 Suitability Assessment
Overview
Suitability Assessment in Practice
The suitability assessment
Part 3 | Capability Development
3.1 Business Analysis and Design
Overview
Business Analysis and Design in Practice
Entity definitions
Entity definition framework case study: Streamline order-to-build process for a custom-built bike
Process architecture model
3.2 Enterprise Risk Requirements
Overview
Enterprise Risk Requirements in Practice
Stakeholders
Requirements
3.3 Application Development
Overview
Application Development in Practice
The data model
User Interaction Design
Avoid pitfalls in application development
Part 4 | Operating Model
4.1 Conceptual Design and End State
Overview
Operating Model Conceptual Design
Why is operating model design important?
The end-state operating model design of organizations that are in an advanced state of citizen development maturity
4.2 Supporting Citizen Development
Overview
Citizen Development Operating Model Components
Citizen development competency center
Citizen development community of practice operating model
Citizen development hybrid operating model
Capabilities: Key roles and responsibilities
Citizen development operating model and the maturity model
Part 5 | Organization Alignment
5.1 Managing the Change
Overview
Managing the Change in Practice
Resistance to change
5.2 Creating the Culture
Overview
Creating the Culture in Practice
What do we mean by culture and why is it important?
The role of culture in growing citizen development
Nurture and influence culture at the different levels of maturity
Practical steps to build momentum for citizen development
Practical steps to develop the citizen developer culture
5.3 Transparent Accountability
Overview
Transparent Accountability in Practice
What do we mean by accountability and why is it important?
Fostering a culture of transparency and accountability
Commitment-based management
Tools to manage accountability
5.4 IT Governance as an Enabler
Overview
IT Governance as an Enabler in Practice
IT and citizen development
Creating the alignment
5.5 KPIs and Reporting
Overview
KPIs and Reporting in Practice
Measuring citizen development implementations
Aggregated measures
Measures enabled by the service catalog
Measuring the effect on shadow IT
Measuring citizen development delivery effectiveness
Measuring competency center effectiveness
5.6 Citizen Development Value Tree
Overview
Citizen Development Value Tree in Practice
Lever 1: Time to value
Lever 2: Revenue
Lever 3: Cost
Lever 4: Brand
Lever 5: Customer
Lever 6: Employee
Communicating the value tree in your organization
Value tree assessment
Funding approach for citizen development initiatives
Part 6 | Citizen Development Maturity Model
Overview of the Maturity Model
Introduction to the Stages of the Maturity Model
6.1 Discovery
Overview
How to recognize the discovery stage
Why is the discovery stage important?
Discovery Stage in Practice
Project delivery
Capability development
Operating model
Organization alignment
Key roles and responsibilities.
Summary Checklist for the Discovery Stage
6.2 Experimentation
Overview
How to recognize the experimentation stage
Why is the experimentation stage important?
Experimentation Stage in Practice
Project delivery
Capability development
Operating model
Organization alignment
Key roles and responsibilities.
Summary Checklist for the Experimentation Stage
6.3 Adoption
Overview
How to recognize the adoption stage
Why is the adoption stage important?
Adoption Stage in Practice
Project delivery
Capability development
Operating model
Organization alignment
Key roles and responsibilities
Summary Checklist for the Adoption Stage
6.4 Scaling
Overview
How to recognize the scaling stage
Why is the scaling stage important?
Scaling Stage in Practice
Project delivery
Capability development
Operating model
Organization alignment
Key roles and responsibilities
Summary Checklist for the Scaling Stage
6.5 Innovating
Overview
How to recognize the innovating stage
Why is the innovating stage important?
Innovating Stage in Practice
Project delivery
Capability development
Operating model
Organization alignment
Key roles and responsibilities
Summary Checklist for the Innovating Stage
6.6 Diagnosing Your Organization's Level of Maturity for Citizen Development
Overview
Maturity Assessment in Practice
Using the outcome
Aspects to Consider
When the outcome is inconclusive
When a single canvas area dominates the charts
Appendix: Lists of Figures, Tables, and Tools References Contributors and Reviewers Index
Appendix: Lists of Figures, Tables, and Tools
References
Contributors and Reviewers
Index
Back Cover

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