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Daniel Priestley is a successful entrepreneur who's built and sold businesses in Australia, Singapore and the UK. He's the co-founder of Entrevo, the Key Person of Influence Accelerator program/training for entrepreneurs and leaders. Daniel is also the co-founder of Dent Global - the organization which provides the training and services around the Entrevo program. With offices in London, Sydney, Singapore and Tampa, the entrevo program is endorsed by the Institute of Leadership and Management. Daniel is also now a KPMG ambassador and was named as one of the top 25 entrepreneurs in London influencing the business scene (Smith & Williamson Power 100).
Introduction 1
Part I: Principles for Becoming Oversubscribed 7
Principle 1 Only Oversubscribed Businesses Make a Profit 9
Principle 2 The Only People That Matter are Your People 23
Principle 3 First Make Your Market Then Make Your Sales 37
Principle 4 People Buy When the Conditions are Right 53
Principle 5 Be Different and Set Your Own Rules 67
Principle 6 Value is Created in the Ecosystem 83
Principle 7 Meet People Where They Are, Speak to Them in Their Language 97
Principle 8 Nothing Beats Being Positively Remarkable 111
Part II: The Campaign-Driven Enterprise Method: Turning Principles into Strategy 123
Phase 1 Campaign Planning: Know Your Capacity, Who It's for and When You Can Deliver It 137
Phase 2 Build-up: Warming Up the Market while Sending and Collecting Signals 163
Phase 3 Oversubscribed Release: Communicating Demand and Supply Tension before Allowing People to Buy 185
Phase 4 Sales Follow-Through: Proactively Follow Up with Prospects to Maximise the Effectiveness of Your Campaign 203
Phase 5 Celebrate and Innovate 231
Part III: You, Your Team and the Times We Live In 243
Get ready to Surf the Waves 245
Struggle, Lifestyle or Performance? 249
The Campaign-Driven Enterprise Team 255
One Last Thing: The Chapter I Wrestled With 285
Acknowledgements 287
About the Author 289
Index 303
You likely learned long ago that the market forces of demand and supply determine the price and the profit you'll make. But what you didn't learn is that you can make your own market forces.
It's vital that you take control of this sacred balance because unless your business becomes oversubscribed, you're unlikely to realise your full value.
I was in a room with 400 people who had come to see renowned entrepreneur and author Gary Vaynerchuk share his ideas on social media marketing. He announced at the end of his presentation that he'd be auctioning off a one-hour, one-on-one business consultation with him, and the proceeds would go to charity.
He explained that the last time he did a consultation like this he had made several introductions to his network and the person had made an additional $50,000 in less than 30 days. "It's not just a consultation," he explained. "It's potentially access to my network - and I know some of the world's most powerful people."
This had put the audience into a frenzy. I opened the auction with a bid of £500 and immediately another person took it to £600. Within a flash the price hit £1,000 and the hands kept popping up.
Bids were coming in thick and fast. £2,000, £2,200, £2,400, £2,600, £2,800.
As the bidding passed the £3,000 mark, it came down to two men who clearly both wanted this prize. Everyone else was out of the race, but these two guys kept matching each other and taking the price up another £100 each time.
They were the only two people still bidding in a room with 400 individuals. The rest were sitting patiently or enjoying the spectacle.
The price got up to £3,900 with no signs of slowing down. Gary could tell the audience members were getting restless - so he asked the two bidders, "Will you both pay £4,000 each and I will provide a consultation for both of you?"
They agreed, and the hammer went down. Gary had raised £8,000 by auctioning off two hours of his time.
I'm not sure how high it would have gone but I do know that it only takes two people to push up the price at an auction. Most of the people in the room didn't bid at all and very few people bid beyond £1,500. But that doesn't matter. When the supply is "one" and there are "two" who want it, then that price keeps going up. Two people who desire something is enough to oversubscribe the one person who has it. The price keeps going up until one entity gives in.
Too many business owners focus on the entire marketplace. They are deeply concerned by what the majority will pay rather than finding the small group of people who really value what they offer. But if you focus on the wider market price, you'll always be average. In today's competitive marketplace being average means you're unlikely to be profitable.
If Gary Vaynerchuk wanted to try and sell everyone in the audience an hour of his time, he would have probably needed to lower his prices to £250 per hour. And after delivering months of back-to-back consultations he would have zero energy to write more books or give more talks.
As it turns out, Gary knew that his real value wasn't even the consultation time. It was his ability to make a high-level introduction that would be taken seriously because it came from him.
Your value is much higher than you think to a small number of people. You probably have specialty skills, networks, resources and insights that certain people are eager to access. You don't need everyone on the planet to see you as highly valuable; you only need enough people who can drive your price up. Separating from the economy and from your industry requires that you turn your attention to those people who find you highly valuable - and then serve them better than anyone else can.
If two people want your time and only one can get it, your price rises until one of them gives in. Your job isn't to please everyone. Your job is to find those people who can't live without you. So . who are those people? What is it they want? And where do you find them? These questions matter more than the questions that relate to the overall market.
Your price isn't fixed or set by the overall market. It's a result of being oversubscribed or not.
Let's begin with some basics that I was taught by one of the world's top market traders.
"Why do markets go up?"
I was sitting in the home office of one of Australia's most successful stock market traders - a man who had traded billions of dollars and who'd been consistently trading markets for 20+ years. He was a man for whom people travelled internationally to hear him speak about markets for an hour or two. He was sharing with me core ideas that formed the basis of his trading strategy.
I was 22 years old at the time, and I answered his question with my best guess: "Positive news, a good economy, monetary policy, a good CEO; probably they all have an impact, I think."
"Nice try - but no," he said with a smile, "Markets go up because there are more buyers than sellers - and that's it!"
I had forgotten the fundamental truth of economics: the basics of "demand and supply" that you learn on day one of any economics class. A strong market, a good business plan or a compelling story all help, but ultimately your price is set by the balance of supply and demand.
Businesses like Uber can float on the stock market for over $80 billion in valuation despite having never made a profit, receiving ample negative press and having had all sorts of issues with the executive team. Despite everything that might happen, when there are more buyers than sellers the stock price goes up and it falls down when there are more sellers than buyers. After Uber floated, the price dropped by more than 10% in the following few days, not because anything had fundamentally changed about the company; it was simply that there were more sellers than buyers.
It was also Uber that discovered that the same rules can apply to the cost of a taxi fare. Rather than offering fixed fares based on the time of the day, like most cab companies do, Uber was first to "float" the price based on demand and supply. When hundreds of people want a ride and only a few drivers are in the area the algorithms trigger surge pricing and start charging people higher prices. Ordering an Uber home after a concert can cost you 300% more than what it cost you to get an Uber to the venue.
At a basic level, the same principles translate down to how much profit a business makes. The market abhors a profit; a profit is only tolerated if demand is higher than supply. A coffee shop with a line out the door can charge a price that covers all costs as well as a profit margin. An empty coffee shop will start discounting to customers in an effort to minimise the losses it's taking on rent, staff and utilities.
No one wants your business to be highly profitable other than its stakeholders. If you tell consumers they can have a cheaper price but the company will lose money and might go out of business, they probably won't even think twice about buying at the lower price. They aren't worried about your profit margins; they are concerned about their own budgets.
Uber is also a great example of how these principles affect profit; despite billions of revenue it is yet to make a profit because it muscled its way into a highly saturated and mature market offering cheaper prices. Their system allows for more and more people to become drivers so any time the prices rise more drivers take to the streets. By creating such a pure market, there's little chance of making profit.
Contrast this to the previous taxi cab system that limited supply through licensing and qualifications. Prior to Uber, most cab drivers made a respectable living from the profession and felt safe in the knowledge that demand would always slightly outpace supply by design.
You'll only make a profit if you are oversubscribed on your capacity to deliver; demand for your stuff must always be greater than your ability to supply it. It's the tension of high demand and limited supply that creates the opportunity for profit.
Consider the dynamics of a salesperson speaking on the phone to a prospect for the first time. It's a one-to-one interaction - one seller talking to one buyer. By design this method of generating business creates no imbalance or tension and will only ever generate wages.
Alternatively, imagine a speaker on a stage pitching an opportunity to an audience of thousands. There's one of her, surrounded by more than a thousand prospects. There's tension in the air because of the potential imbalance that has been created. If there's a legitimate limitation to supply, the price will stay firmly high, there will be an avalanche of interest upon her all at once and profit will be tolerated.
People forget the basics. They get caught up in tactics for marketing and lead generation, and they fuss over management styles and team-building techniques, forgetting that all of these activities don't mean much if the business...
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