Begin Here: Making a Difference
PART I: THE PERFECT STORM
1. Why Bother?
2. Tip of the Iceberg.
3. A Perfect Storm in the Making
PART II: THE HARM
4. Pressure Sores
5. Falls
6. Medication "Errors"
7. Physical, Sexual and Psychological Abuse
8. The List Goes On: Examples of Other Harms
PART III: EMPOWERMENT
9. You Have a Right to Medical Records
10. Engaging an Ombudsman
11. Your Right to a State Investigation: Filing a Complaint
12. Researching Nursing Homes
13. Filing a Criminal Complaint
14. Filing a Civil Lawsuit
15. What to Expect: Nursing Home Excuses & Tactics
16. Fighting Laws That Protect Bad Nursing Homes - Part I: The Arbitration Hurdle
17. Fighting Laws That Protect Bad Nursing Homes - Part II: Arbitrary Caps on Damages
Right Now
About the Author
Bibliography