PMP Project Management Professional Study Guide, Fourth Edition

Name: PMP Project Management Professional Study Guide, Fourth Edition
Brand: McGraw-Hill Education
Price: 115.69 EUR
Availability: OnlineOnly

Joseph Phillips(Autor*in)

McGraw-Hill Education (Verlag)

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Erschienen am 25. Juni 2013

1112 Seiten

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978-0-07-177590-8 (ISBN)

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Inhalt

Cover
Title Page
Copyright Page
About the Author
About the Technical Editor
About LearnKey
Contents at A Glance
Contents
Acknowledgments
Preface
About the Download
Exam Readiness Checklist
In Every Chapter
Some Pointers
Introduction
Part I: Project Initiation
1. Introducing Project Management
The PMBOK Guide, This Book, and the PMP Exam
All About the PMBOK Guide
All About This Book
All About the PMP Exam
Defining What a Project Is-and Is Not
Projects Are Temporary
Projects Create Unique Products, Services, or Results
Defining Project Management
Progressive Elaboration
Project Management Application Areas
Understanding the Project Environment
Relying on General Management Skills
Relying on Interpersonal Skills
Examining Related Areas of Project Management
Project Portfolio Management
Program Management
Subproject Implementation
Working with a Project Management Office
Projects vs. Operations
Projects and Business Value
Certification Summary
Key Terms
Two-Minute Drill
Self Test
Self Test Answers
2. Examining the Project Life Cycle and the Organization
Identifying Organizational Models and Attributes
Considering Organizational Systems
Considering Organizational Culture
Completing Projects in Different Organizational Structures
Utilizing Enterprise Environmental Factors
Defining Key General Management Skills
Leading the Project Team
Communicating Project Information
Negotiating Project Terms and Conditions
Active Problem Solving
Influencing the Organization
Managing Social, Economic, and Environmental Project Influences
Dealing with Standards and Regulations
Considering International Influences
Cultural Influences
Meeting the Project Stakeholders
Mystery Stakeholders
Key Project Stakeholders
Managing Stakeholder Expectations
Enforcing Project Governance
Working with the Project Team
Identifying Project Team Roles
Building the Project Team
Revving Through Project Life Cycles
Working with Project Life Cycles
Project Phase Deliverables
Certification Summary
Key Terms
Two-Minute Drill
Self Test
Self Test Answers
3. Adapting the Project Management Processes
Learning the Project Processes
Identifying the Project Management Process Groups
Identifying the Initiating Process Group
Identifying Needs
Creating a Feasibility Study
Identifying the Business Needs
Creating a Product Description
Creating a Project Charter
Identify the Project Stakeholders
Identifying the Planning Process Group
Develop the Project Management Plan
Plan Scope Management
Collect and Document Project Requirements
Creating the Project Scope
Creating the Work Breakdown Structure
Plan Schedule Management
Defining the Project Activities
Sequence the Project Activities
Estimating Project Activity Resources
Estimating Activity Durations
Developing the Project Schedule
Defining the Cost Management Plan
Completing Estimates
Determining the Project Budget
Creating a Quality Management Plan
Planning for Human Resource Needs
Creating a Communications Management Plan
Completing Risk Management Planning
Identifying Project Risks
Completing Qualitative and Quantitative Risk Analyses
Completing Risk Response Planning
Planning for Project Procurement
Planning for Stakeholder Management
Managing the Executing Processes
Directing and Managing Project Work
Mapping to Quality Assurance
Acquiring and Developing the Project Team
Managing the Project Team
Manage Communications
Managing Procurement Activities
Manage Stakeholder Engagement
Monitoring and Controlling the Project
Monitoring and Controlling Project Work
Managing Integrated Change Control
Providing Scope Validation
Implementing Scope Change Control
Enforcing Schedule Control
Managing Cost Control
Ensuring Quality Control
Controlling Project Communication
Monitoring and Controlling Project Risks
Controlling Project Procurements
Controlling Stakeholder Engagement
Closing the Project
Closing a Project or Phase
Closing Vendor Contracts
How Process Groups Interact
Customizing Process Interactions
Plotting the Processes
Certification Summary
Key Terms
Two-Minute Drill
Self Test
Self Test Answers
Part II: PMP Exam Essentials
4. Implementing Project Integration Management
Developing the Project Charter
Creating the Project Charter
Examining Benefit Measurement Methods
Examining Constrained Optimization Methods
Developing the Project Management Plan
Understanding the Project Plan's Purpose
Preparing to Develop the Project Plan
Applying Tools and Techniques for Project Plan Development
Examining the Typical Project Plan
Directing and Managing the Project Work
Applying Corrective Action
Considering Preventive Actions
Managing Defect Repair
Managing Change Requests
Project Management Methodology
Implementing Tools and Techniques for Project Execution
Examining the Outputs of Project Plan Execution
Monitoring and Controlling the Project Work
Using Monitoring and Controlling Tools and Techniques
Examining the Results of Project Work
Performing Integrated Change Control
Implementing Tools and Techniques for Integrated Change Control
Closing the Project or Phase
Preparing to Close the Project or Phase
Certification Summary
Key Terms
Two-Minute Drill
Self Test
Self Test Answers
5. Managing the Project Scope
Planning Project Scope Management
Project Scope vs. Product Scope
Creating the Project Scope Management Plan
Using Scope Planning Tools and Techniques
Creating the Scope Management Plan
Collecting and Eliciting Project Requirements
Interview the Stakeholders
Leading a Focus Group
Hosting a Requirements Workshop
Using Group Creativity Techniques
Using Group Decisions
Relying on Surveys
Observing Stakeholders
Creating Prototypes
Benchmarking the Requirements
Utilizing a Context Diagram
Analyzing Project Documents
Managing the Project Requirements
Defining the Project Scope Statement
Examining the Inputs to Scope Definition
Using Product Analysis
Finding Alternatives
Consulting with Experts
Examining the Scope Statement
Creating the Work Breakdown Structure
Using a Work Breakdown Structure Template
Decomposing the Project Deliverables
Updating the Scope Statement
Validating the Project Scope
Examining the Inputs to Scope Validation
Inspecting the Project Work
Formally Accepting the Project Deliverables
Controlling the Project Scope
Examining the Inputs to Scope Change Control
Implementing a Change Control System
Certification Summary
Key Terms
Two-Minute Drill
Self Test
Self Test Answers
6. Introducing Project Time Management
Creating the Schedule Management Plan
Building the Schedule Management Plan
Exploring the Schedule Management Plan
Defining the Project Activities
Getting to Work: Defining the Activities
Decomposing the Project Work Packages
Using Rolling Wave Planning
Relying on Templates
Using Planning Components
Compiling the Activity List
Documenting the Activity Attributes
Sequencing Project Activities
Considering the Inputs to Activity Sequencing
Creating Network Diagrams
Using the Precedence Diagramming Method
Determining the Activity Dependencies
Considering Leads and Lags
Utilizing Network Templates
Examining the Sequencing Outputs
Using a Project Network Diagram
Updating the Work Breakdown Structure
Considering the Resource Requirements
Considering Resource Availability
Considering the Calendars
Creating a Resource Breakdown Structure
Updating the Activity Lists
Estimating Activity Durations
Considering the Activity Duration Estimates Inputs
Applying Expert Judgment
Creating an Analogy
Applying Parametric Estimates
Creating a Three-Point Estimate
Using the Delphi Technique
Factoring in Reserve Time
Evaluating the Estimates
Developing the Project Schedule
Revisiting the Project Network Diagram
Relying on Activity Duration Estimates
Evaluating the Project Constraints
Reevaluating the Assumptions
Evaluating the Risk Management Plan
Examining the Activity Attributes
Defining the Project Timeline
Performing Schedule Network Analysis
Calculating Float in a PND
Using the Critical Chain Method
Encountering Scheduling on the PMP Exam
Optimizing Resource Utilization
Applying Duration Compression
Using a Project Simulation
Using Project Management Software
Relying on a Project Coding Structure
Examining the Project Schedule
Utilizing the Schedule Management Plan
Updating the Resource Requirements
Controlling the Project Schedule
Managing the Inputs to Schedule Control
Applying a Schedule Control System
Measuring Project Performance
Examining the Schedule Variance
Updating the Project Schedule
Applying Corrective Action
Writing the Lessons Learned
Certification Summary
Key Terms
Two-Minute Drill
Self Test
Self Test Answers
7. Introducing Project Cost Management
Planning the Project Costs
Considering the Cost Planning Inputs
Creating the Cost Management Plan
Estimating the Project Costs
Considering the Cost Estimating Inputs
Estimating Project Costs
Using Analogous Estimating
Using Parametric Estimating
Using Bottom-Up Estimating
Creating a Three-Point Cost Estimate
Using Computer Software
Analyzing Vendor Bids
Analyzing Cost Estimating Results
Refining the Cost Estimates
Considering the Supporting Detail
Creating a Project Budget
Developing the Project Budget
Creating the Cost Baseline
Establishing Project Funding Requirements
Implementing Cost Control
Considering Cost Control Inputs
Creating a Cost Change Control System
Measuring Project Performance
Finding the Variances
Calculating the Cost Performance Index
Finding the Schedule Performance Index
Preparing for the Estimate at Completion
Finding the Estimate to Complete
Calculating the To-Complete Performance Index
Finding the Variance at Completion
The Five EVM Formula Rules
Additional Planning
Using Computers
Considering the Cost Control Results
Revising the Cost Estimates
Updating the Budget
Applying Corrective Actions
Updating Lessons Learned
Certification Summary
Key Terms
Two-Minute Drill
Self Test
Self Test Answers
8. Introducing Project Quality Management
Looking at the Big Quality Picture
Accepting the Quality Management Approach
Quality vs. Grade
Implementing Quality Project Management
Preparing for Quality
Determining the Quality Policy
Reviewing the Scope Baseline
Consider Schedule and Costs
Reviewing the Standards and Regulations
Planning for Quality
Using a Benefit/Cost Analysis
Applying Benchmarking Practices
Design of Experiments
Considering the Cost of Quality
Creating the Quality Management Plan
Identifying the Operational Definitions
Applying Checklists
Creating the Process Improvement Plan
Executing Quality Assurance
Preparing for Quality Assurance
Applying Quality Assurance
Completing a Quality Audit
Improving the Project
Implementing Quality Control
Preparing for Quality Control
Inspecting Results
Creating a Flowchart
Creating a Control Chart
Creating Pareto Diagrams
Creating a Histogram
Creating a Scatter Diagram
Creating a Run Chart
Completing a Statistical Sampling
Revisiting Flowcharting 45
Applying Trend Analysis 45
The Results of Quality Control
Certification Summary
Key Terms
Two-Minute Drill
Self Test
Self Test Answers
9. Introducing Project Human Resource Management
Preparing for Human Resource Planning
Identifying the Project Interfaces
Identifying the Resource Requirements
Identifying the Project Constraints
Completing Organizational Planning
Relying on Templates
Applying Human Resource Practices
Relating to Organizational Theories
Networking with Stakeholders
Charting the Project Resources
Preparing for Project Team Management
Creating the Role and Responsibility Assignments
Creating an Organizational Chart
Creating a Staffing Management Plan
Documenting the Supporting Detail
Acquiring the Project Human Resources
Referring to the Human Resource Plan
Examining the Staffing Pool
Recruiting Project Team Members
Working with Preassigned Staff
Negotiating for Resources
Acquiring Staff
Working with Virtual Teams
Rating Potential Project Team Members
Assembling the Project Team
Developing the Project Team
Preparing to Develop the Project Team
Leading Project Team Development
Creating Team-Building Activities
Naturally Developing Project Teams
Relying on General Management Skills
Rewarding the Project Team
Dealing with Team Locales
Training the Project Team
Examining the Results of Team Development
Managing the Project Team
Communicating with the Project Team
Completing Project Performance Appraisals
Dealing with Team Disagreements
Certification Summary
Key Terms
Two-Minute Drill
Self Test
Self Test Answers
10. Introducing Project Communications Management
Communications Planning
Considering the Project Management Plan
Leveraging Enterprise Environmental Factors
Identifying Communication Requirements
Exploring Communication Technologies
Examining Communication Skills
Creating Successful Communications
Creating the Communications Plan
Managing Project Communications
Creating Information Retrieval Systems
Creating Lessons Learned
Distributing Information
Examining the Results of Information Distribution
Controlling Project Communications
Preparing for Communications Control
Analyzing Project Variances
Reporting Project Performance
Reviewing Project Performance
Completing Trend Analysis
Examining the Results of Performance Reporting
Certification Summary
Key Terms
Two-Minute Drill
Self Test
Self Test Answers
11. Introducing Project Risk Management
Planning for Risk Management
Examining Stakeholder Tolerance
Relying on Risk Management Policies
Creating the Risk Management Plan
Examining the Risk Management Plan
Creating Risk Categories
Using a Risk Management Plan Template
Identifying Risks
Preparing for Risk Identification
Relying on Project Planning
Identifying the Project Risks
Reviewing Project Documents
Testing the Assumptions
Brainstorming the Project
Using the Delphi Technique
Identifying Risks Through Interviews
Analyzing SWOT
Utilizing Diagramming Techniques
Creating a Risk Register
Using Qualitative Risk Analysis
Preparing for Qualitative Risk Analysis
Completing Qualitative Analysis
Applying Probability and Impact
Creating a Probability-Impact Matrix
Relying on Data Precision
Examining the Results of Qualitative Risk Analysis
Preparing for Quantitative Risk Analysis
Considering the Inputs for Quantitative Analysis
Interviewing Stakeholders and Experts
Applying Sensitivity Analysis
Finding the Expected Monetary Value
Using a Decision Tree
Using a Project Simulation
Examining the Results of Quantitative Risk Analysis
Planning for Risk Responses
Preparing for Risk Response
Creating Risk Responses
Avoiding the Negative Risk and Threats
Transferring the Negative Risk
Mitigating the Negative Risk
Managing the Positive Risk and Opportunities
Accepting the Risks
Examining the Results of Risk Response Planning
Working with Residual Risks
Accounting for Secondary Risks
Creating Contracts for Risk Response
Justifying Risk Reduction
Updating the Project Plan
Implementing Risk Monitoring and Control
Preparing for Risk Monitoring and Control
Completing Risk Monitoring and Control
Completing Risk Response Audits
Completing Periodic Risk Reviews
Using Earned Value Analysis
Measuring Technical Performance
Completing Additional Risk Planning
Examining the Results of Risk Monitoring and Control
Certification Summary
Key Terms
Two-Minute Drill
Self Test
Self Test Answers
12. Introducing Project Procurement Management
Planning for Purchases
Evaluating the Market Conditions
Referring to the Scope Baseline
Relying on the Project Management Plan
Teaming with Other Organizations
Planning for the Project Requirements
Completing Procurement Planning
Determining to Make or Buy
Using Expert Judgment
Determining the Contract Type
Summary of Contract Types
The Procurement Management Plan
Using the Statement of Work
Preparing for Contracting
Organizing Contracting Materials
Creating the Procurement Documents
Determining the Source Selection Criteria
Updating the Procurement Statement of Work
Completing Procurement Purchasing
Procuring Goods and Services
Examining the Results of Contracting
Selecting the Seller
Preparing for Source Selection
Completing the Seller Selection Process
Examining the Results of Seller Selection
Controlling Procurements
Preparing for Contract Administration
Completing Contract Administration
Reviewing the Results of Procurement Control
Performing Contract Closure
Reviewing Contract Documentation
Auditing the Procurement Process
Negotiated Settlements
Completing Contract Closeout
Certification Summary
Key Terms
Two-Minute Drill
Self Test
Self Test Answers
13. Introducing Project Stakeholder Management
Identifying the Project Stakeholders
Preparing for Stakeholder Identification
Performing Stakeholder Analysis
Creating a Stakeholder Register
Planning Stakeholder Management
Organizing the Planning
Analyzing Stakeholder Engagement
Building the Stakeholder Management Plan
Promoting Stakeholder Engagement
Engaging Stakeholders
Examining Results of Stakeholder Engagement
Controlling Stakeholder Engagement
Taking Action for Stakeholder Engagement
Completing Stakeholder Engagement Control
Reviewing the Results of Controlling Stakeholder Engagement
Certification Summary
Key Terms
Two-Minute Drill
Self Test
Self Test Answers
14. The PMI Code of Ethics and Professional Conduct
Responsibilities to the Profession
Complying with Rules and Policies
Applying Honesty to the Profession
Advancing the Profession
Responsibilities to the Customer and to the Public
Enforcing Project Management Truth and Honesty
Eliminating Inappropriate Actions
Respecting Others
Certification Summary
Key Terms
Two-Minute Drill
Self Test
Self Test Answers
Part III: Appendices
A. Critical Exam Information
Exam Test-Passing Tips
Days Before the Exam
Practice the Testing Process
Testing Tips
Answer Every Question-Once
Use the Process of Elimination
Everything You Must Know
The 47 Project Management Processes
Magic PMP Formulas
Earned Value Management Formulas
Quick PMP Facts
B. About the Download
Downloadable MasterExam
System Requirements
MasterExam
Help
Removing Installation
Media Center Downloadable Content
Author Video
Additional Resources
Technical Support
LearnKey Technical Support
McGraw-Hill Education Technical Support and Customer Service
C. Practice Exam I
D. Practice Exam II
Glossary
Index

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