Pivot Points

Preface: A Different Approach to Leadership and Careers v
Acknowledgments xi
1 From Ordinary Career to Leadership Journey: What SeparatesLeaders from Managers? 1
Decision-Making Leaders, Leader-Making Decisions 2
Are Five Pivotal Decisions the Experience of Just Leaders orEveryone? 4
Pivotal Decisions Determine the Journey 6
Five Characteristics of a Pivotal Decision 9
The Art of Leading and the Science of Management 11
The Leaders We Should Learn From 12
2 IDEA: Bud Frankel, Founder and Former Chairman of Frankel& Company 15
Why You Should Know Him and about His Work 15
What Matters to Bud Frankel 17
Bud's Pivotal Decisions 26
The Leader's Legacy 41
3 CHANGE: Glen Tullman, Managing Partner of 7wire Ventures;Former CEO of Allscripts Healthcare Solutions 43
Why You Should Know Him and about His Work 43
What Matters to Glen Tullman 46
Glen's Pivotal Decisions 60
The Leader's Legacy 73
4 TEAM: John W. Rogers, Jr., Founder, Chairman, and CEO ofAriel Investments LLC 75
Why You Should Know Him and about His Work 75
What Matters to John Rogers 77
John's Pivotal Decisions 90
The Leader's Legacy 108
5 CULTURE: Al Golin, Founder and Chairman of GolinHarris111
Why You Should Know Him and about His Work 111
What Matters to Al Golin 113
Al's Pivotal Decisions 120
The Leader's Legacy 139
6 PASSION: Dale Dawson, Founder and CEO of Bridge2Rwanda143
Why You Should Know Him and about His Work 143
What Matters to Dale Dawson 145
Dale's Pivotal Decisions 156
The Leader's Legacy 177
7 Lessons from the Journeys of Five Leaders 181
What Do Leaders Have in Common? 181
Leaders Continually Create Their Jobs 191
8 Lessons from Survey Findings 193
Do Pivot Points Occur in Most People's Careers? 194
How Do People Make Pivotal Decisions? 200
To Lead Is to Create 208
9 Your Pivotal Five: A New Career Road Map 211
Connecting Your Dots: Your Pivotal Decisions 213
Connecting Your Dots: Your Decision-Making Behavior 216
Leader, Manager, Wanderer, and Clock Puncher 220
Warning Signs 225
Your Authentic Path 228
About the Author 231
Index 233