Marketing Management and Communications in the Public Sector

Rezensionen / Stimmen

'A well-crafted book of its own. Take you through the reading journey with the key terms and key points highlighted in every chapters. The 'box' concept adds value to the book as it provides better insight to the reader.' - Shamsul Kamariah Abdullah. PhD. Senior Lecturer (Marketing) Curtin University, Sarawak, Malaysia

'In a world of overabundant and disintermediated information, this book provides public managers with a structured guide for identifying and using relevant information as well as communicating effectively with citizens. A very central issue with concrete answers. ' - Daniel J. Caron, Professor at Ecole nationale d'administration publique, Canada

'Martial Pasquier and Jean-Patrick Villeneuve provide a new, multi-faceted approach to marketing, communication and management issues in the public sector. This second edition is updated with the latest findings in the field The exercises and case studies will be useful not only to new researchers, but also experienced academics and practitioners.'- Robert Fouchet, Director of Publications, International Institute of Administrative Sciences, Belgium