Sustainability, Social Responsibility, and Innovations in the Hospitality Industry

Rezensionen / Stimmen

"Each chapter represents a relevant and appealing case study, written in American English that can be understood easily by nonnative readers. . . . The case studies show that managers of tourism companies can introduce, maintain, or increase sustainability and social responsibility with varying levels of innovation within different contexts, such as luxury resorts and hotels, restaurants, a recreated Viking Village, private clubs, cruise ships, coastline tourism, small islands, tour operators, and cultural heritage management. . . . A lot of practical management tips are shared. . . . Provides real-world examples that offer a multitude of practical applications that inspire you to implement sustainability and social responsibility in the tourism and hospitality industry."

-Tourism Analysis, review by Veronika Joukes, University of Tras-os-Montes and Alto Douro (UTAD), Vila Real, Portugal

"A comprehensive compilation of case studies related to sustainable practices in tourism and hospitality businesses from across the globe. . . . Incorporates a wide range of topics, from creating a competitive advantage, to motivating the adoption of sustainable business practices, and the evaluation of environmental certification programs. . . . Each chapter ends with practical tools and provocative questions that educators can integrate into their teaching, such as discussion questions, suggested further readings, team exercises, and (at times) assessment ideas. . . . Written in an approachable, user-friendly style. . . . A stimulating and thought-provoking read that should enable and encourage critical thinking. . . . It offers an in-depth examination into sustainable practice within a wide variety of tourism and hospitality businesses. It provides authoritative, detailed, and comprehensive information in an easy-to-use format."

-Tourism Analysis, review by Alexia Franzidis, University of North Carolina Wilmington