HCI in Business, Government, and Organizations

Name: HCI in Business, Government, and Organizations | 5th International Conference, HCIBGO 2018, Held as Part of HCI International 2018, Las Vegas, NV, USA, July 15-20, 2018, Proceedings
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5th International Conference, HCIBGO 2018, Held as Part of HCI International 2018, Las Vegas, NV, USA, July 15-20, 2018, Proceedings

Fiona Fui-Hoon Nah Bo Sophia Xiao(Herausgeber*in)

Springer (Verlag)

Erschienen am 9. Juli 2018

XX, 780 Seiten

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978-3-319-91716-0 (ISBN)

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Inhalt

Intro
Foreword
HCI International 2018 Thematic Areas and Affiliated Conferences
Contents
Information Systems in Business
In AI We Trust: Characteristics Influencing Assortment Planners' Perceptions of AI Based Recommendation Agents
Abstract
1 Introduction
2 Development of Hypotheses
3 Method
3.1 Experimental Design and Protocol
3.2 Apparatus and Measures
4 Results and Analysis
5 Discussion and Concluding Comments
Acknowledgments
References
Activity Simulation for Experiential Learning in Cybersecurity Workforce Development
Abstract
1 Introduction
2 Using Experiential Learning for Cybersecurity Workforce Development
2.1 Approach for Simulating Cybersecurity Threats
3 Evaluation
4 Conclusion
4.1 Summary of Results
4.2 Future Work
References
Relation Extraction in Knowledge Base Question Answering: From General-Domain to the Catering Industry
1 Introduction
2 Related Work
3 Method
3.1 CNN
3.2 CNN+Masking
3.3 CNN+RNN
4 Experiment
4.1 The WebQSP Dataset
4.2 Results and Discussion
4.3 Error Analysis
5 KBQA on a Catering Knowledge Base
5.1 Constructing CaterKB from iPeen
5.2 Generating Questions for Catering
5.3 Experimental Settings
5.4 Results and Discussion
5.5 Error Analysis
6 Conclusion and Future Work
References
Risk and Information Disclosure in Google Drive Sharing of Tax Data
Abstract
1 Introduction
2 Financial Services and Tax Filing
3 Proposed Model of Sharing Intention
3.1 Continuance Intention
3.2 Information Assurance
3.3 Perceived Risk and Benefits
3.4 Previous Positive Experience with Cloud Service
3.5 Controls
4 Method (Proposed)
5 Expected Contribution and Discussion
References
Automated Leadership: Influence from Embodied Agents
Abstract
1 Introduction
2 Research Background
2.1 Automated Leadership
2.2 Social Presence
2.3 Text-Based Automated Agents
2.4 Embodied Automated Agents
2.5 Hologram-Based Automated Agents
3 Method
4 Conclusion
References
Head-Mounted Displays in Industrial AR-Applications: Ready for Prime Time?
Abstract
1 Introduction
2 State of the Art
3 Overall Research Goal and Procedure
4 Design and Implementation of Evaluation Prototype
4.1 General Setup of Evaluation Prototype
4.2 Prototype Using the Projection-Based Display
4.3 Prototype Using the HoloLens
4.4 System Operation with HoloLens
5 Preliminary System Investigation
6 Discussion
7 Topics for Future Work
8 Conclusion
References
The Service Design of Material Traceability System in the Smart Manufacturing Theme
Abstract
1 Introduction
2 Supplier Competition
3 Material Traceability
4 Data Model
5 Smart Business Experiment
6 Implementation
7 Conclusion
References
The Application of IS Success Model on Continuous Intention and Information Sharing for Caller ID Apps Usage
Abstract
1 Introduction
2 Theoretical Background and Hypotheses Development
2.1 IS Success Model
2.2 Trust
2.3 Satisfaction
2.4 Information Quality
2.5 Technical Quality
2.6 Aesthetic Quality
2.7 Service Quality
3 Theoretical Background and Hypotheses Development
4 Methodology
5 Results
5.1 Descriptive Statistics
5.2 The Measurement Model
5.3 The Structural Model
6 Discussion
7 Limitations and Future Research
8 Conclusion
Appendix A - Questionnaire Items
References
Conducting Cost-Effective User Research in China Remotely
Abstract
1 Introduction
2 Related Work
3 Methods
3.1 Our Team
3.2 Research Goals and Plans
3.3 Research Preparation
3.4 Localization of Research Toolkit
4 International Payment
5 Recommendations
6 Limitation and Future Studies
References
Kansei Operation: The Application of Kansei Engineering Technology to the Operating Activities of Financial Products in the Big Data Era
Abstract
1 Introduction
2 Financial Products and Industrial Products
3 Kansei Engineering and Operation of Products
3.1 Kansei Engineering Technology in the Operation of Industrial Products
3.2 Analysis of the Operating Activities of Financial Products
4 The Kansei Operation of Financial Products
4.1 The Creation Stage
4.2 The Construction Stage
4.3 The Service Stage
4.4 The Disposal Stage
5 Case Study
6 Conclusions
References
Testing the Convergent Validity of Continuous Self-Perceived Measurement Systems: An Exploratory Study
Abstract
1 Introduction
2 Literature Review: Measuring UX with High Temporal Resolution Instruments
2.1 Continuous Self-Perceived Measures of User Experience
2.2 Continuous Neurophysiological Measures of User Experience
3 Hypothesis Development
4 Research Method
4.1 Stimuli and Procedure
4.2 Instruments and Measures
5 Results
6 Discussion
7 Conclusion
Acknowledgments
References
Towards Measuring the Potential for Semantically Enriched Texts in Knowledge Working Environments
Abstract
1 Introduction
2 Reading and Comprehension in Semantically Enriched Hypertexts
2.1 Foundations of Reading Comprehension
2.2 Reading Comprehension in Hypertext Based Multimedia Learning
2.3 Text Enrichment Using Named Entity Linking
3 Business Cases for Text Enrichment
4 An Approach for Measuring the Effects of Semantically Enriched Texts
4.1 Text
4.2 Enrichment
4.3 Reader
4.4 Activity
4.5 Output
5 Conclusions and Future Work
Acknowledgements
References
Evaluating the Two-Speed IT Concept for Digitalization
Abstract
1 Digitalization and Its Challenges for Business
2 Two-Speed IT: History and State of the Art
3 Research Method
4 Cases
5 Findings
5.1 Section "Digitalization"
5.2 Section "Two-Speed IT"
5.3 Section "Outlook"
6 Summary and Conclusion
References
System Response Time as a Stressor in a Digital World: Literature Review and Theoretical Model
Abstract
1 Introduction
2 Method
3 Results of Reviewed Studies
4 Theoretical Model
5 Conclusion
Acknowledgements
References
Health Belief Model and Organizational Employee Computer Abuse
Abstract
1 Introduction
1.1 A Subsection Sample
2 Theoretical Background
2.1 Employee Security Behavior
2.2 Health Belief Model
3 Hypothesis Development
3.1 Hypotheses
4 Research Design
4.1 Participants
4.2 Measures
4.3 Procedures
4.4 PLS Analysis
5 Analysis and Results
5.1 Descriptive Statistics and Measurement Model Results
5.2 Analysis of Full Model
5.3 Analysis of US vs India Sample
6 Discussion
6.1 Interpretation of Findings
6.2 Implications for Practice
6.3 Theoretical Contributions
6.4 Future Research and Limitations
References
Deception Detection in Online Automated Job Interviews
Abstract
1 Introduction
2 Conceptual Development
3 Method
3.1 Prototype Implementation
3.2 Experimental Evaluation
3.3 Analysis and Results
4 Discussion
References
The Effects of 360-Degree VR Videos on Audience Engagement: Evidence from the New York Times
Abstract
1 Introduction
2 Related Work
2.1 360-Degree VR Videos
2.2 360-Degree VR Videos in the News Industry
2.3 Current Features of 360-Degree VR Videos
2.4 Current Advantages of 360-Degree VR Videos
2.5 Current Challenges of 360-Degree VR Videos
2.6 Audience Engagement in the NYT VR Project
3 Method
3.1 Case Selection
3.2 Sampling
3.3 Data Collection
3.4 Content Coding
3.5 Measure
3.6 Data Analysis
4 Results
4.1 Independent Sample T-Tests
4.2 Genre Subgroups
4.3 T-Tests for Subgroups
5 Discussion
5.1 Popularity
5.2 Engagement Conversion
5.3 Audience Preference
6 Conclusion
Acknowledgement
References
A Structure-Behavior Coalescence Systems Modeling Approach for Service Systems Design
Abstract
1 Introduction
2 Literature Review
2.1 Model Multiplicity Versus Model Singularity
2.2 Model Multiplicity of UML
2.3 Model Singularity of OPM
2.4 Process Algebras
3 The Structure-Behavior Coalescence Systems Modeling Approach
3.1 Channel-Based Value-Passing Integrations
3.2 Entities of SBC Process Algebra
3.3 Language Constructs of SBC Algebra
3.4 Transitional Semantics of SBC Process Algebra
3.5 Summary of SBC Process Algebra
4 Applications
4.1 Avalanche Prevention and Relief Service System
4.2 Meal Delivery Sharing Economy Service System
5 Conclusion
References
Electronic Commerce and Consumer Behavior
Data Breaches and Trust Rebuilding: Moderating Impact of Signaling of Corporate Social Responsibility
Abstract
1 Introduction
2 Theoretical Model
3 Research Methodology
4 Results
5 Discussion
References
The Effect of LOGO Location in Navigation Bar on Web Brand Recognition Based on Event-Related Potential
Abstract
1 Introduction
2 Experiment Design
2.1 Participants
2.2 Experiment Method
2.3 Subjective Evaluation
3 Experimental Results and Analysis
3.1 Subjective Evaluation Data
3.2 Behavioral Data
3.3 EEG Data Analysis
3.4 EEG Mapping Analysis
4 Discussion
5 Conclusion
References
Comparing Interface Influence on Users with Varying Expertise
Abstract
1 Introduction
1.1 Likert and Categorical Scales
1.2 Expertise in Decision Making
2 Methodology
2.1 Experiment Development
2.2 Participants
2.3 Procedure
2.4 Analysis
3 Results
3.1 Confidence in Assessments
3.2 Complexity of Assessments
3.3 Accuracy of Assessments
4 Conclusion
References
Initial Trust in Mobile Apps Based on Landing Page Information: Results of an Online Experiment
Abstract
1 Introduction
2 Theoretical Foundation
2.1 E-Trust and Transaction Intention
2.2 Individual Characteristics
3 Methods
3.1 Stimuli Development
3.2 Measurement Scales
3.3 Procedure
4 Results
4.1 Sample Characteristics
4.2 Reliability and Validity Analyses
4.3 Hypotheses Testing
5 Discussion and Concluding Remarks
References
The Impact of Usability, Functionality and Sociability Factors on User Shopping Behavior in Social Commerce Design
Abstract
1 Introduction
2 Study Background
3 Usability with Shopping Behavior
4 Functionality with Shopping Behavior
5 Sociability with Shopping Behavior
6 Research Model Development
Acknowledgments
References
Effect of Social Media Product Reviews on Buying Decision When Presented in Augmented Reality
Abstract
1 Introduction
2 Theoretical Background
2.1 Product Reviews
2.2 Product Reviews on Social Media and Its Analysis
2.3 Augmented Reality
2.4 Hypothesis
3 Methodology
3.1 App Design and Prototype
3.2 Participants, Method and Task
4 Results
5 Discussion
6 Limitations and Future Research
7 Conclusion
References
Product Web Page Design: A Psychophysiological Investigation of the Influence of Product Similarity, Visual Proximity on Attention and Performance
Abstract
1 Introduction
2 The Proposed Model
3 Method
3.1 Participants and Design
3.2 Procedure and Measures
3.3 Stimuli
4 Results
5 Discussion
References
Emotions and Feelings: Some Aspects for the HCI-Community - A Work in Progress Paper
Abstract
1 Introduction
2 A Historic Review of Important Explanatory Approaches
3 A Consolidation of These Models
4 Implication for the Measurement of Emotions
References
Are You Worried About Personalized Service? An Empirical Study of the Personalization-Privacy Paradox
Abstract
1 Introduction
2 Theoretical Foundations and Hypotheses
3 Research Method
4 Preliminary Findings and Further Analysis
5 Conclusion
Acknowledgment
References
Computers May Not Make Mistakes but Many Consumers Do
Abstract
1 Introduction
2 Theoretical Background
3 Method
4 Analysis and Results
5 Discussion and Implications
6 Limitations and Future Research
References
Keep Calm and Read the Instructions: Factors for Successful User Equipment Setup
Abstract
1 Introduction
2 Hypotheses : Factors Influencing Successful Electronic Equipment Setup
2.1 Attitudinal Factors
2.2 State Factors
2.3 Behaviors
3 Research Method
3.1 Design, Sample, and Procedure
3.2 Experimental Setup and Stimuli
3.3 Instrumentation
4 Results
4.1 Attitudinal Factors
4.2 State Factors
4.3 Behavior Factor
5 Discussion and Concluding Comments
Acknowledgments
References
Measuring the Influence of User Experience on Banking Customers' Trust
Abstract
1 Introduction: Changes in Financial Service Markets
2 Generating Trust on Financial Service Websites
3 A Model of Trust in Banking
4 Study: Evaluating the User Experience Model
4.1 Background and Population
4.2 Methods
4.3 Study Results
5 Recommendations
6 Conclusion
7 Limitations and Future Work
References
A Study of App User Behaviours: Transitions from Freemium to Premium
Abstract
1 Introduction
2 Related Work
2.1 Freemium to Premium
2.2 Feature Engineering
2.3 Marketing Science to Inform the Identification of the Right Features
2.4 Handling of Imbalanced Datasets
2.5 Machine Learning Algorithms
2.6 Model Evaluation
3 Methodology
3.1 Business Understanding
3.2 Data Understanding
3.3 Data Preparation
3.4 Modelling
3.5 Evaluation
4 Implementation
4.1 Extracting, Transforming and Loading App Data
4.2 Feature Engineering
4.3 Clustering Analysis
4.4 Mitigating Unbalanced Data
4.5 Evaluating Machine Learning Models
5 Model Evaluation and Results
5.1 Baseline Models
5.2 Machine Learning Models
5.3 Summary
6 Conclusion and Future Work
References
Influence of Color Perception on Consumer Behavior
Abstract
1 Introduction
2 Consumer Behavior
3 Color
4 Roles of Color in Consumer Behavior
5 Practical Implications
6 Conclusion
References
Inferring Consumers' Motivations for Writing Reviews
Abstract
1 Introduction
2 Related Work
3 Method
3.1 Motivation Identification
3.2 Feature Identification
3.3 User Survey Setup
4 Results
5 Conclusion
Acknowledgments
References
An Assessment of Users' Cyber Security Risk Tolerance in Reward-Based Exchange
Abstract
1 Introduction
2 Literature Review
2.1 Security Warnings and Cues/Miscues in Cyber Security Decision Making
2.2 Susceptibility to Cyber Threats
2.3 Framing Effect and Prospect Theory
2.4 Positive and Negative Framing in Cyber Decision-Making
2.5 Cyber Security Risk Assessment and Risk Taking
3 Research Methodology
3.1 Research Design and Task/Scenarios
3.2 Variables and Operationalizations
4 Expected Contributions
Acknowledgements
References
Social Media and Social Communities in Business
Effect of Gamification on Intrinsic Motivation
Abstract
1 Introduction
2 Background and Literature Review
3 Theoretical Foundation and Hypotheses
4 Research Methodology
4.1 LearningANTS
5 Preliminary Results
6 Limitations and Future Research
7 Conclusions
References
Role of Social Media in Public Accounting Firms
Abstract
1 Introduction
2 Background and Review of Literature
3 Hypothesis
4 Methodology
5 Findings
5.1 Social Media Usage of Firm-Wide Main Pages
5.2 Social Media Usage of Career Pages
5.3 Social Media Usage: Main Page Versus Career Page
6 Discussion
7 Conclusion
References
Internet Use and Happiness: A Replication and Extension
Abstract
1 Why Study Happiness and the Internet?
2 What Is Happiness?
3 Individual Difference and Happiness
4 Happiness and the Internet
4.1 The Internet Paradox
4.2 Displacement Versus Stimulation Hypothesis
4.3 The Internet and Social Connectedness
5 Research Overview
6 Questions
6.1 Internet Use and Happiness
6.2 Internet Use and Happiness Over Time
7 Research Method
7.1 Participants
7.2 Measures
7.3 Procedure
8 Results
8.1 Relationship Between Internet Usage and Happiness
8.2 Internet Use, and Happiness as a Function of Time
8.3 Combining Years
9 Conclusions
References
How Do They Tag? Senior Adults' Tagging Behavior in Cultural Heritage Information
Abstract
1 Introduction
2 Related Literature
2.1 Mental Models
2.2 Tagging and Social Tagging
2.3 Cultural Heritage Information
3 Research Method
4 Findings and Discussions
5 Conclusion
Acknowledgement
References
Digital Participation Roles of the Global Jihad: Social Media's Role in Bringing Together Vulnerable Individuals and VEO Content
Abstract
1 Introduction: The Internet's Facilitation of Violent Extremism
2 Participation in Digital Communities
3 Connecting the Digital Participation Lifecycle and VEO Social Media Content
3.1 Lurkers
3.2 Joiners
3.3 Collectors
3.4 Critics
3.5 Creators
4 Summary and Future Directions
4.1 Limitations
References
Trust and the Flow Experience on Facebook: What Motivates Social Network Usage?
Abstract
1 Introduction
2 Theoretical Background and Hypothesis Development
2.1 The State of Flow and Flow Experience
2.2 The Role of the State of Flow
2.3 The Role of Satisfaction in Intention and Continuous Use Behavior
2.4 The Role of Trust in SNS User Perceptions
3 Research Method
3.1 Research Context
3.2 Selection of Measurement Items
3.3 Data Collection
4 Results
4.1 Measurement Model Assessment
4.2 Structural Model Assessment and Hypothesis Testing
5 Discussion and Implications
6 Limitations and Future Research
7 Conclusion
Appendix A. Measurement Items
References
The Impact of UI on Privacy Awareness
1 Introduction
1.1 Privacy
1.2 Privacy Awareness
1.3 The Privacy Paradox
2 Online Polls and Social Media
2.1 Online Polls
2.2 Social Login
3 Study of Social Media Integration
3.1 Motivation
3.2 Setting
3.3 Results
4 Conclusion and Future Research Directions
References
Why Blogger Sells: An Approach from the Attachment Theory
Abstract
1 Introduction
1.1 A Subsection Sample
2 Theoretical Development
2.1 Attachment Theory and Relevant Studies
2.2 Consumers' Emotional Attachment to Bloggers
2.3 EEG Needs
3 Hypotheses
3.1 Self-enabling Factors and Attachment Towards the Blogger
3.2 Self-enriching Factors and Attachment Towards the Blogger
3.3 Self-gratifying Factors and Attachment Towards the Blogger
3.4 Attachment Towards the Blogger and Purchase Intention
4 Proposed Methodology
5 Conclusion
References
Opinion Mining and Sentiment Analysis in Social Media: Challenges and Applications
Abstract
1 Introduction
2 Knowledge Foundation
2.1 Concept Foundation
2.2 Technology Foundation
3 Literature Review
3.1 General Techniques
3.2 Challenges
4 Recent Developed Techniques
5 Potential Applications
5.1 Case 1: Election Prediction
5.2 Case 2: Stock Market Analysis
5.3 Case 3: Personalized Recommendation
6 Conclusion
Acknowledgement
References
Social Innovation
The Role of Actor Capability in (Re)Defining Technology Affordances: The Case of Open Innovation Platform
Abstract
1 Introduction
2 Background
3 Research Context
4 Hypothesis
5 Methods
5.1 Sample
5.2 Measurements
5.3 Analysis
6 Findings
6.1 Measurement Model
6.2 Structural Model
7 Discussion and Conclusion
7.1 Theoretical Implications
7.2 Practical Implications
References
Theory and Practice of Social Innovation to Support Open ICT Ecosystems for Improved User Experience: The Case of UDRC
Abstract
1 Introduction
2 Review of Literature
2.1 Defining and Measuring the User Experience
2.2 Open ICT Ecosystems and Socio-Technical Approach to Smart Cities
2.3 Social Innovation and Urban Upgrading Policies
3 Research Methods
3.1 CUBI User Experience Model
3.2 Remote User Research Tools
3.3 Selecting Web Analytics Metrics and Dimensions
4 Results
4.1 Analyzing UDRC Old Website Users, Goals and Selection of Target Goals
4.2 Measuring UDRC Old Website UX and Target Goals Completion
4.3 Imbedding Social Innovation into UDRC Proposed Website Prototype
4.4 Measuring UDRC New Website UX and Target Goals Completion
5 Conclusion
6 Limitations
References
User-Centered Taxonomy for Urban Transportation Applications
Abstract
1 Introduction: The iCity Project and Visual Analytics
2 Literature Review of Taxonomy
3 Phase One of Taxonomy Development
3.1 Expert Interviews
3.2 Use Cases
3.3 User-Centered Taxonomy
4 User-Centered Taxonomy for Urban Transportation Applications
4.1 User Engagement Goals
4.2 Visualization Components
4.3 Example 1: The Architectural Technician
4.4 Example 2: Traffic Operations Technical Support Person
5 Conclusions
5.1 Further Research
Acknowledgements
References
Identifying the Responsible Group for Extreme Acts of Violence Through Pattern Recognition
Abstract
1 Introduction
2 Data and Features
3 Prediction Models
3.1 Least Squares
3.2 Perceptron
3.3 SVM
3.4 Decision Tree
4 Results
5 Conclusions
References
Short Paper: Psychosocial Aspects of New Technology Implementation
Abstract
1 Teamwork
2 The Model
3 Team Advantages
4 Participatory Ergonomics
5 Employee Participation
6 Case Study
7 Case Study Project Items
8 Case Study Highlights Summary
9 Conclusion
References
Visualizing and Analyzing Street Crimes in Kobe City Using Micro-level Demographic Data
1 Introduction
2 Preliminaries
2.1 Demographic Open Data of Kobe City
2.2 Security Information Service PRISM
2.3 Related Work
3 Kobe Demographics API
3.1 Motivation
3.2 Inserting Data into Database
3.3 Developing Kobe Demographics API
3.4 Implementation
4 Micro-level Analysis of Street Crimes
4.1 Analyzing Relationship Between Population Change and Street Crime in Town Blocks
4.2 Analyzing Relationship Between Population Size and Street Crime in Town Blocks
4.3 Analyzing Distributed and Related Among Micro Town Blocks About Street Crimes
5 Discussion
6 Conclusion
References
Factors that Drive Successful Electronic Health Record Implementation Among Aging Nurses
Abstract
1 Introduction
2 Literature Review
2.1 Measuring Implementation Success
2.2 Targeting Further Understanding
3 Method
3.1 Research Model
3.2 Hypotheses
3.3 Subject Selection
3.4 Questionnaire Design
3.5 Data Collection and Analysis
4 Results
4.1 Sample Group Results
4.2 Multi-group Comparison Results
5 Discussion and Conclusions
6 Limitations
Appendix
References
Implementing Connectivist Teaching Strategies in Traditional K-12 Classrooms
Abstract
1 Introduction
2 Connectivism
3 Connectivist Strategies for Networked Learning
4 Strategies for Implementing Connectivism in Traditional K-12 Classrooms
4.1 Shift from Teacher-Centered to Student-Centered Pedagogy
4.2 Incorporate Technology with Readily-Available Devices
4.3 Never Provide Information that Students Can Access Themselves
4.4 Incorporate and Practice Utilizing Technology Networks
4.5 Incorporate and Practice Utilizing Social Networks
5 Conclusion
References
Helping the Local Community with Crypto-Currency: A Case Study
Abstract
1 Introduction
2 Background on Colu
3 Literature Review
3.1 Digital Currency and Blockchain
3.2 Initial Coin Offerings
3.3 Diffusion of Innovations
4 Research Methodology
5 Results
5.1 Proposition 1: Relative Advantage
5.2 Proposition 2 - Compatibility
5.3 Proposition 3 - Simplicity
5.4 Proposition 4 - Trialability
5.5 Proposition 5 - Observability
5.6 Proposition 6 - Privacy
6 Discussion
6.1 Limitations
6.2 Future Research
7 Conclusion
References
Business Analytics and Visualization
Biometrics and Business Information Visualization: Research Review, Agenda and Opportunities
Abstract
1 Introduction
2 Business Information Visualization - Background
3 Biometrics and BIV Background
3.1 Biometrics Overview
3.2 Biometrics and BIV
4 Business Information Visualization - Research Agenda
4.1 Fluid Intelligence - Data Exploration and Interaction
4.2 Domain-Specific Knowledge - Business Acumen and Data Relevancy
4.3 Quantitative Reasoning - Analytics and Statistics
4.4 Visual-Spatial Processing - Representation, Perception, Cognition, and Cognitive Effort
4.5 Working and Short-Term Memory - Memory and Storytelling
5 Conclusion
References
Mining Patent Big Data to Forecast Enterprise Performance
Abstract
1 Introduction
2 Literature Review
2.1 Definition of Patent
2.2 Patent Indicators
3 Methodology
3.1 Granger Causality Test
3.2 Data Delimitation and Limitation
3.3 Data Sampling
3.4 Indicators
3.4.1 Patent Indicators
3.4.2 Indicators of Enterprise Value
4 Results and Conclusions
References
Information Visualization and Responsiveness as Digital Capabilities to Improve Digital Business Performance
Abstract
1 Introduction
2 Theoretical Background
2.1 Literature Review Process
2.2 Digital Capabilities
2.3 Visualization
2.4 Responsiveness
2.5 Conceptual Framework
3 Methods
3.1 Data Collection and Analysis
4 Data Analysis and Results
4.1 Visualization and Digital Business Performance
4.2 Responsiveness and Digital Business Performance
4.3 Synthesis of the Findings and Contributions
5 Conclusions
References
Improving of User Trust in Machine Learning Recommender-Based Business Applications Through UI Design: A Case Study
Abstract
1 Introduction
2 User Trust Challenges in Machine Learning (ML) Recommender Applications for Business Professionals
3 Methodology
3.1 Outline
3.2 Test Users
3.3 Measures and Validation Techniques
3.4 Testing Process
4 Findings
5 Guidelines - ML User Trust Improvement (ML-UTI) Research Model
5.1 Plan and Preparation
5.2 Trust Simulation (Human)
5.3 Semi-structured Interview
5.4 Trust Observation
5.5 ML User Trust Design (ML-UTD) Principles Checklist
6 Conclusion
References
Social Network Analysis: A Tool to Explore Intelligent Patterns of Commercial Data
Abstract
1 Introduction
2 Theoretical Background
2.1 Social Network Analysis
2.2 Concepts and Measures of SNA
3 Data Analytics Using Social Network Analysis
4 Conclusions and Research Directions
References
Visualization of Zoomable 2D Projections on the Web
1 Introduction and Motivation
2 Concept
2.1 Projection Pipeline
2.2 Input
2.3 Feature Selection
2.4 Distance Matrix
2.5 Projection
2.6 Visualization
2.7 Optimizations
3 Usage Scenarios
3.1 Iris Dataset
3.2 OECD Dataset
4 Conclusions
References
Operationalizing Analytics - A Composite Application Model
Abstract
1 Introduction
2 Literature Review
3 Method
4 Artifact Description
5 Evaluation
6 Discussion
7 Conclusion
References
E-commerce Flow Management in Fulfillment Centers Through Data Visualization
Abstract
1 Introduction
2 Theoretical Foundation and Background
3 Innovation
4 Execution
5 Benefits
6 On-Going Benefit
References
Correction to: A Structure-Behavior Coalescence Systems Modeling Approach for Service Systems Design
Correction to: Chapter "A Structure-Behavior Coalescence Method for Human-Computer Interaction System Requirements Specification" in: F. F.-H. Nah and B. S. Xiao (Eds.): HCI in Business, Government, and Organizations, LNCS 10923, https://doi.org/10.1007/978-3-319-91716-0_18
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