What if I Say the Wrong Thing?

The book is a perfect handbook for anyone who is looking to develop the habits of culturally effective people. In this handy reference, you'll find answers to questions about all types of diversity issues and tips about how to practice culturally effective habits. And with the variety of suggested follow-ups and actions contained within it, you will better know how to handle your own situations. Many of these situations occur without us being "properly prepared" for them; reading these habits is like doing drills so you'll be ready!

Turn to these tips whenever you need them, or if you need an infusion of inspiration. Purchase copies for everyone at your organization to make sure everyone knows the culturally effective way to approach diversity situations. With this book they can be prepared and practiced at moving diversity forward!

Praise For What if I Say the Wrong Thing?

"I had more than a couple of "aha" moments as I read it and would recommend it to anyone who wants to improve their ability to relate to the people around them. This book is one to which I will keep returning again and again." "One of the most useful books I have read on how to combat the tensions that inherently occur in a diverse global workplace." -Theodore J. Boutrous Jr., Partner, Member, Executive and Management Committees, Gibson, Dunn & Crutcher LLP

"This invaluable writing will not only inspire readers to make an investment in the success of others whose backgrounds are different from their own, but just as importantly equip them with the tools to do so thoughtfully, meaningfully and impactfully. A truly wonderful book!" -James K. Grasty, Vice President & Assistant General Counsel, Office of General Counsel Merck & Co., Inc.

"A 'must have' guide for becoming a more inclusive and culturally aware leader. Practitioners will benefit greatly from the wisdom of this guide!" -Pamela Culpepper, Senior Vice President Global Chief Diversity and Inclusion Officer, PepsiCo, Inc.