Business Ethics in Action

Name: Business Ethics in Action | Managing Human Excellence in Organizations
Brand: Bloomsbury Academic
Price: 61.99 EUR
Availability: OnlineOnly

Managing Human Excellence in Organizations

Domènec Melé(Autor*in)

Bloomsbury Academic (Verlag)

2. Auflage

Erschienen am 25. Oktober 2019

XXIV, 400 Seiten

E-Book

PDF mit Adobe-DRM

Systemvoraussetzungen

978-1-137-61044-7 (ISBN)

61,99 €inkl. 7% MwSt.

Systemvoraussetzungen

für PDF mit Adobe-DRM

E-Book Einzellizenz

Als Download verfügbar

Beschreibung

Weitere Details

Weitere Ausgaben

Person

Inhalt

Cover
Title
Copyright
Contents
List of Figures
Foreword
Introduction
Part I : Foundations of Business Ethics
1. Introducing Business Ethics
Introductory Case The Rise and Fall of Arthur Andersen
Section A. The Approach to Ethics
Morality and Ethics
Ethics as a Rational Approach to Morality
Ethical Theories: An Overview
Historical Development of Ethical Thought
Current Ethical Theories
Ethics as Human Excellence
Clarification of Concepts
Ethics and Moral Judgements
Individual and Social Values
Section B. What Is Business Ethics About?
Contemporary Development of Business Ethics
Are Profits and Ethics Related?
Why Do Companies Engage in Business Ethics?
Recovering Image
Avoiding Risks
Building Corporate Reputation
Enhancing Stakeholder Relationships
Acting with a Sense of Responsibility
Business Ethics and Its Scope
Unacceptable Ethical Issues, Dilemmas and Improvements
Normative and Behavioural Business Ethics
Case Study The Enron Collapse
Summary
Appendix
Mainstream Ethical Theories for Business Ethics
Kantianism and Other Deontologisms
Utilitarianism
Virtue Ethics
Care Ethics
2 . Fundamentals for Business Ethics
Introductory Case François Michelin-The Person-Centred Vision of a Business Leader
Section A. Seeking a Sound Foundation
Current Questions on Ethical Theories
The Right Action or Good Action?
Relativism or Universalism?
Incompleteness of Certain Ethical Theories?
Moral Pluralism, Pragmatic Ethics or Searching for the Right Theory?
Common Ethical Intuitions
The Golden Rule: A Global Ethical Principle
Common Values and Virtues in the Main Religions
Human Rights Declarations
The Human Being and the Human Action
Reason, Free Will and Emotions
Learning and Capacity to Forge One's Own Character
A Relational and Social Being
Called to Human Flourishing
The Uniqueness of Each Human Being
The Human Action
Section B. The Aristotelian-Personalist Approach
Human Dignity and Human Flourishing
Apparent Goods and Real Human Goods
Recognizing and Respecting Human Dignity
Basic Human Goods and Human Flourishing
Person-Centred Virtues
Wisdom and Practical Wisdom
Virtues for Doing Good to Others: Rational Benevolence
Self-Mastery Virtues
Cardinal Virtues and Their Connection
The Personalist Principle
Criteria for Prioritizing Rational Benevolent Love
Respect for Human Rights
The Common Good Principle
Persons in Society
The Notion of the Common Good
The Person-Based Common Good Principle
Solidarity Principle
Subsidiarity Principle
Participation Principle
The Stewardship Principle
Case Study Iam's Dilemma
Summary
3. The Personal Moral Responsibility Within the Organization
Introductory Case Volkswagen Diesel Emission Test Scandal
Section A. Understanding Moral Responsibility
Responsibility, Accountability and Liability
Responsibility
Accountability
Liability
Types and Scope of Responsibility
For What Are We Responsible?
Modifiers of Responsibility
Modifiers of Knowledge
Modifiers of Consent of the Will
The Problem of Secondary Effects
Forms of Individual Responsibility
Committing a Voluntary Action
Omitting What Is Both Due and Possible
Inducing Other People's Actions
Cooperating with Others
Section B. Persons Within the Organization
Organizational Pressure and Individual Responsibility
The Milgram Experiment
Do People Really Lose Their Responsibility Working for an Organization?
Material Cooperation in Wrongdoing
Whistle-Blowing
Case Study Tepco and the Fukushima Tsunami
Summary
4. Moral Judgement in Decision-Making
Introductory Case Bernard L. Madoff-Managing Other People's Money
Section A. Relevance of the Moral Judgement
The Role of Moral Judgement in Good Behaviour
The Decision-Making Process in Business
Suggested Steps in Decision-Making
Full Rationality in Decision-Making
Stakeholder Analysis
Congruent and Conflicting Evaluations
Practical Wisdom and Ethical Principles in Making Moral Judgements
Development of Practical Wisdom
Section B. The Moral Evaluation in Decision-Making
The Triple Font of Morality-A Framework for Making Moral Judgements
Morality of the Intention
Morality of the Chosen Action
Morality of the Circumstances
The Principle of the Double Effect
Solving Ethical Dilemmas
Ethical Duty vs. Obeying Orders or Being Loyal to the Company
Conflict Between Two Ethical Duties
Tolerance of Lesser Evil
First, Do No Harm
Case Study Junseo's Promotion
Summary
Part II: Individual and Managerial Business Ethics
5. Frequent Misbehaviours and Irregular Payments
Introductory Case Siemens-Bribery Hits the Company
Section A. Misbehaviours in Business and Finance
Two Basic Requirements
Justice
Honesty
Business Contracts-Infringement and Other Misbehaviours
Business Contracts
Lack of Consent
Misbehaviours in Contracts
Misappropriation and Fraud
Counterfeiting
Embezzlement and Other Misappropriations in Companies
Infringement of Intellectual Property
Industrial Espionage
Violation of Trade Secrets
Conflicts of Interest
Tax Evasion
Insider Trading
Morality of Insider Trading
Who Is Responsible for Insider Trading?
Moral Hazard
Section B. Irregular Payments in Business
Bribery, Extortion and Other Irregular Payments
Bribery
Extortion
Blackmail
Kickbacks
Facilitating Payments
Questionable Gifts and Business Considerations
Morality of Bribery and Extortion
Fighting Against Corruption
Case Study Preparing the Christmas Sales Campaign
Summary
6. The Business Framework and the Purpose of Business
Introductory Case Lehman Brothers and the Subprime Crisis
Section A. The Business Framework
The Ethical Dimension of the Market Economy
Positive and Negative Aspects of the Market
Moral Legitimacy of Capitalism-In What Conditions?
The Role of the Government in Economic Activity
Regulations for Fair Competition
External Regulations for Business and Their Limitations
Section B. The Purpose of Business
Current Views of the Purpose of the Business Firm
Maximizing Shareholder Value
Benefit for the Firm's Stakeholders
Creating Shared Value
Social Goals in the Purpose of the Firm
The Common Good-based Multi-ends as the Purpose of Business
The Common Good as Basic Reference for the Purpose of Business
The Intrinsic Multi-ends of the Firm and Their Contribution to the Common Good
Particular Purpose of Each Company
Case Study Suicides in France Télécom
Summary
7. The Right Use of Power in the Organization
Introductory Case Building Up the Parmalat Holding
Section A. Ethics in Managerial Power
The Business Firm as a Community of Persons
Views of the Business Enterprise-An Historical Overview
Is the Firm Only a Set of Contracts, or a Mere System of Interests, or Maybe a Collective Entity?
Is the Business Firm a Community of Persons?
Power and Ethics in the Business Enterprise
Power, for What End?
Human Quality Treatment in Managing People
Respect, a Basic Requirement
Care and Benevolence
Ethics in Managerial Work
Acting with Loyalty to the Firm
Acting with Diligence
Fostering Efficiency with Ethical Sense in the Organization
Communicating with Truthfulness and Transparency
Negotiating with Circumspection and Fairness
Stewardship in Managing Corporate Resources
Avoiding Embezzlement and Fraud
Escape from Earnings Management
Careful Weighing Up of Investments and Expenses
Loyalty in Managing Resources
Section B. Ethics in Corporate Governance
Governance Focus on Serving the Good of the Firm
Good Ethical Practices of Corporate Governance
Justice in Respecting the Rights and Legitimate Interests of Stakeholders
Loyalty and Diligence
Disclosure and Transparency
The Question of Executive Compensation
Responsibility of the Shareholders
Case Study
Recovering a Company in Crisis
Summary
Appendix International Standards for Global Business
The UN Global Compact
UN Guiding Principles to Protect, Respect and Remedy Human Rights
OECD Guidelines for Multinational Enterprises
The Caux Round Table Principles
8. Leadership and Moral Character
Introductory Case Bill George's Leadership at Medtronic
Postscript
Section A. Is Character Relevant to Leadership?
Leading Organizations: Authority, Not Just Power
The Role of Moral Character in Leadership
Ethics in Normative-Relational Leadership
Transactional Leadership
Transformational Leadership
Servant Leadership
Section B. Relevant Virtues in Leadership
Wisdom and Practical Wisdom in Leadership
Sense of Service and Related Virtues
Justice
Mercy (Compassion)
Solidarity
Kindness
Gratitude
Forgiveness
Virtues for Trustworthiness
Honesty
Loyalty
Self-Mastery Virtues
Humility
Authenticity
Magnanimity
Self-Discipline
Courage
Patience
Being Positive
Integrity as Wholeness of Virtues
Case Study TDIndustries-Introducing a Servant Leadership Philosophy
Summary
Part III : Organizational Business Ethics
9. Ethics in Organizations
Introductory Case AES Corporation-The Founding Values of a Global Company
Section A. Institutionalizing Ethics in Organizations
Integrating Ethics into Institutional Statements
Corporate Values and Guiding Principles
Corporate Purpose or Mission
Corporate Vision
Drivers with Ethical Content
Codes of Business Conduct and Their Implementation
Are Corporate Codes of Conduct Useful?
How to Implement Codes of Conduct?
Corporate Compliance and Integrity in the Organization
Ethical Training Programmes
Section B. Ethics in Organizations
The Ethical Dimension of the Strategy
Ethics in Formal and Informal Organizations
Rewards System, Performance Appraisal and Control Processes
Empowerment with Moral Guidelines
Ethics in Informal Organizations
Ethics Principles in Designing Organizations
Cooperation, Subsidiarity and Participation Within the Organization
New Organizational Forms
Organizational Culture and Its Ethical Content
Factors in Shaping Ethical Organizational Cultures
Impact of Leadership
Other Factors in Shaping Ethical Organizational Cultures
ICT in the Organizational Context
Case Study United Laboratories-The Bayanihan Culture
Summary
10. Organizing Work Ethically
Introductory Case The Bangladesh Factory Disaster in Rana Plaza
Section A. Respect for Labour Rights
The Dignity of Human Work and Its Practical Implications
Special Consideration of the Labour Contract
Labour Rights
Blatant Injustices in the Workplace
Exploitative Labour
Forced Labour
Child Labour
Very Poor Working Conditions-The 'Sweatshops'
Violence in the Workplace
Sexual Harassment
Mobbing
Employee Remuneration and Occupational Working Conditions
Fair Remuneration and the 'Living Wage'
Occupational Health and Safety
Reasonable Daily Working Hours and the 'Sabbath Day'
Non-discrimination in Employment and Occupation
Ethnic and Racial Discrimination
Gender Discrimination
Family Discrimination
Religious Discrimination
Age Discrimination
Political and Social Discrimination
Affirmative Action
Freedom of Association, Collective Bargaining and Striking
Respect for Employee Privacy and Fairness in Procedures
Employee Privacy and Protection of Personal Data
Fairness in Procedures Within the Organization
Section B. Meaningful and Developmental Work
The Subjective-Objective Work Perspective
Meaningful Work-Its Ethical Content
Developmental Work
Decent Work-A Comprehensive Concept
Case Study Surgikos-From a Maquiladora to Participative Work
Summary
11. Organizing Sales Ethically
Introductory Case Sanlu-The Melamine-tainted Milk
Section A. Consumer Rights and Genuine Service
Consumer Rights and Consumerism
Consumer Rights
Consumerism and Marketing
Consumer Sovereignty vs. Paternalism
Genuine Service
Ethics in Market and Marketing Research
Informed Consent
Privacy and Confidentiality
Deception and Harm
Objectivity in Reports
Section B. Ethics in the Marketing Mix
Ethical Issues Regarding the Product
Type of Product and Obsolescence
Quality, Usage and Safety
Packaging
Labelling
Warranties
Recalls
Fair Price and Abuses in Pricing
Price Gouging
Monopolies and Monopsonies
Price Fixing
Predatory Pricing and Dumping
Discriminatory Practices in Pricing
Advertising-Persuading Ethically
Respect for the Consumer's Responsible and Free Choice
Truthfulness in Advertising Messages
Respect for People's Dignity and Rights
Non-Offensive Advertising and Good Taste
Moderation in Advertising Intrusiveness
Fair Competition
Responsibility for Social Impact
Integrity in Distribution and Sales
Ethics in E-Commerce
Case Study Solving a Problem in Commercial Activity
Summary
Part IV : Societal Business Ethics
12. Social Responsibility and Societal Relationships of Business
Introductory Case Chiquita Brands International, Inc.-Controversies and Attempts to Improve
Section A . The Social Responsibility of Business
Arguments For and Against CSR
Criticisms of Social Responsibility of Business
Social Problems Are, Above All, Problems for Society
Social Responsibilities Can Be Profitable
Companies Often Do Not Directly Manage Social Problems
Does the Corporation Really Bear Moral Responsibilities?
Mainstream Approaches to the Social Responsibility of Business
Strategic CSR
Corporate Social Performance
Corporate Stakeholder Responsibility
Corporate Citizenship
Sustainability
Principles of CSR from the Aristotelian-Personalist Perspective
The Institutional Principle: Moral Legitimacy
The Organizational Principle: Scope and Order of Responsibilities
The Individual Principle: Practical Wisdom in Action
Section B. Societal Relationships of Business
Business Relationships with Governments and NGOs
Lobbying
Political Contributions
Corporate Responses to Social Demands and Relationships with NGOs
Corporate Accountability: Auditing and Reporting
The Triple Bottom Line (TBL)
Auditing and Reporting on CSR and Sustainability
SA 8000 certification
The Global Reporting Initiative (GRI)
The AA1000 standards
Socially Responsible Investing: The ESG Criterion
Case Study Interquim-Involving Employees in Social Responsibilities
Summary
13. Sustainability and the Responsible Company in a Global World
Introductory Case Botnia-Pulp Mills on the River Uruguay
Section A. Ecological Responsibility and Sustainable Development
Ecological Challenges for Business
Natural Resources, Water and Energy
Global Warning
Pollution
Radioactive Contamination
Biodiversity Loss
Ecological Ethics
The Human-Nature Relationship
Being Good Stewards
Precautionary Business Actions for Ecological Challenges
Ecological Initiatives and Technological Innovations in Business
Responsible Waste Management
Product Stewardship
The Business Contribution to Sustainable Development
Promoting Proactive Strategies
Circular Economy
Business and the UN Sustainable Development Goals
Business Initiatives for Alleviating Poverty
Defence of Social, Civil and Political Rights
Section B. Global Corporate Responsibility
Globalization and Responsibilities of Multinational Corporations
Global Corporate Citizenship
The Contribution of Business to Economic Development
Negative Practices to Be Avoided
Supply Chain and Offshore Outsourcing in the Global Era
Responsibility for Supply Chain in a Global World
Responsibility in Offshore Outsourcing
Integrating Responsibility into the Organization
Case Study Stormberg S/A-When an SME Becomes a Global Corporate Citizen
Summary
References
Notes
Index

Systemvoraussetzungen

Als PDF speichern Als Link merken