Benchmarking in Construction

This is the first post-Egan book to look at benchmarking and KPIs(key performance indicators) in the construction industry.
Benchmarking is one of the key management techniques theconstruction industry now needs to adopt if it is to meetchallenging new efficiency and productivity targets as well asclients' demands for best value. Contracts are increasingly beingawarded only to contractors who can demonstrate the leanconstruction practices that come with benchmarking.
This authoritative and accessible book:
* clarifies the thinking behind benchmarking and why firms mustnow adopt it
*shows how to set up effective benchmarking
*explains the theoretical background and offers clear, practicalguidance
*demonstrates best practice though reference to casestudies.
There are nine case studies describing the use of KPIs and theapplication of the EFQM excellence model - including contributionsfrom Morrison and John Mowlem
The author
Steve McCabe is senior lecturer in the School of Property andConstruction at the University of Central England in Birmingham. Hehas conducted extensive research in quality improvement techniquesand benchmarking and has wide experience in industry with a numberof contractors and within the local authority sector.