Self-Coaching Leadership

List of illustrations xi
About the author xiii
Preface xvii
Acknowledgments xxiii
PART ONE LEADERSHIP OF SELF 1
1 Time 3
Lock-in syndrome 5
Fire-fighting 7
Busy heads 12
The step back 12
Busy bodies 13
Silent time for reflection 20
2 Life balance 27
Where there is a will, there is a way 28
Honoring jobs done 34
3 Personal goals 37
The pre-goal method 37
The Stretch Zone 42
4 Wheel of work 47
Segments of the wheel 47
5 Solution thinking 55
Deep Thought solutions 57
Flexible thinking and the multiple intelligences 59
6 Applying personal changes 63
Reducing work time 64
PART TWO INFLUENCE: LEADERSHIP OF OTHERS 67
7 Widening and narrowing attention 69
Further questions 69
Changes: Overt motives made clear 73
8 Rapport skills and building trust 75
Rapport skills 76
Beginnings, middles and ends 77
Honoring and celebration 82
Mindsets for rapport and trust 84
Trust 86
9 Relationship building: putting it together 89
10 Leadership qualities 93
Traits, trust factors and people skills 93
Trust factors 94
Trait: Clear communicator 96
Trait: Straight-talker 100
Trait: Flexibile 101
Trait: Reliable and consistent (TF) 104
Trait: Accepts responsibility (TF) 106
Trait: Discrete (TF) 108
Trait: Credible 108
People skill: Listens intently 119
People skill: Understands others 136
People skill: Supportive (TF) 137
People skill: Interested in me (TF) 139
11 Other influencing skills of the leader 141
Accommodation, compromise and collaboration 142
12 Mindsets for leaders 153
13 Motivation 155
Motivation: Under- and over-managing 156
Motivation: Mentoring and coaching 160
The 1-2-1 meetings 179
Facilitating all 1-2-1s 180
New staff 1-2-1 192
Understanding stress 195
Probing the Wheel of Work 197
14 My Own 1-2-1 209
15 Influencing peers and bosses 213
16 Strategic influence 217
What I need to communicate 217
The strategy for action 222
17 Managing meetings 223
Agenda frames for behaviors and outcomes 223
Meetings: Factoring for success 226
18 Developing Talent 233
Organizational character overview 234
PART THREE SELF-LEARNING FOR LEADERS 237
19 The Real Thing at work 241
Being and doing 244
Recalibrating authenticity for work 248
Maintaining progress 254
20 Self-awareness for leaders 255
Feedback for leaders 256
21 Emotional Intelligence 263
Working to improve EI 266
Epilogue 275
References 277
Index 279