CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) Cert Guide

Introduction xlviii
Part 1: Core 1
Chapter 1 Mobile Devices 3
"Do I Know This Already?" Quiz 3
Install and Configure Laptop Hardware and Components 7
Install Components Within the Display of a Laptop 34
Use Appropriate Laptop Features 39
Characteristics of Other Mobile Devices 46
Accessories and Ports Used by Other Mobile Devices 48
Basic Mobile Device Network Connectivity and Application Support 53
Methods to Perform Mobile Device Synchronization 67
Review All the Key Topics 71
Complete the Tables and Lists from Memory 73
Define Key Terms 73
Chapter 2 Networking 79
"Do I Know This Already?" Quiz 79
TCP and UDP Ports, Protocols, and Their Purposes 84
Networking Hardware Devices 91
Install and Configure a Basic Wired/Wireless SOHO Network 98
Compare and Contrast Wireless Networking Protocols 109
Summarize the Properties and Purposes of Services Provided by Networked Hosts 119
Network Configuration Concepts 123
Using Networking Tools 143
Review All the Key Topics 149
Complete the Tables and Lists from Memory 149
Define Key Terms 150
Chapter 3 Hardware 159
"Do I Know This Already?" Quiz 159
Basic Cable Types 164
Common Connectors 193
Installing RAM Types 194
Installing Storage Devices 206
Installing Motherboards, CPUs, and Add-on Cards 228
Peripheral Types 296
Printer 296
Power Supplies 309
Custom Components 319
Common Devices 327
SOHO Multifunction Devices 332
Print Technologies 339
Review All the Key Topics 366
Complete the Tables and Lists from Memory 369
Define Key Terms 369
Chapter 4 Virtualization and Cloud Computing 387
"Do I Know This Already?" Quiz 388
Common Cloud Models 391
Client-Side Virtualization Overview 398
Review All the Key Topics 404
Define Key Terms 405
Chapter 5 Hardware and Network Troubleshooting 409
"Do I Know This Already?" Quiz 409
Troubleshooting Methodology 414
Troubleshooting Motherboard, RAM, CPU, and Power Issues 415
Recommended Tools 439
Troubleshooting Hard Drives and RAID Arrays 445
Troubleshooting Video, Projector, and Display Issues 453
Mobile Device Troubleshooting 462
Printer Troubleshooting 474
Network Troubleshooting 487
Review All the Key Topics 492
Complete the Tables and Lists from Memory 495
Define Key Terms 495
Part 2: Core 2
Chapter 6 Operating Systems 505
"Do I Know This Already?" Quiz 505
Common Operating Systems 508
Microsoft Windows Versions 518
OS Installation and Upgrade Methods 520
Command Line Tools 540
Control Panel Utilities 601
Summary of Installation and Configuration Concepts 615
Networking Microsoft Windows 616
macOS and Linux 649
Review All the Key Topics 671
Complete the Tables and Lists from Memory 675
Define Key Terms 675
Chapter 7 Security 685
"Do I Know This Already?" Quiz 686
Physical Security Measures 689
Logical Security Concepts 694
Wireless Security Protocols and Authentication 701
Malware Removal and Prevention 704
Social Engineering Threats and Vulnerabilities 714
Microsoft Windows OS Security Settings 719
Security Best Practices to Secure a Workstation 725
Securing Mobile Devices 734
Data Destruction and Disposal 741
Configuring Security on SOHO Networks 742
Review All the Key Topics 751
Define Key Terms 752
Chapter 8 Software Troubleshooting 759
"Do I Know This Already?" Quiz 759
Troubleshooting Microsoft Windows OS Problems 762
Troubleshooting PC Security Issues 770
Best Practice Procedure for Malware Removal 773
Troubleshoot Mobile OS and Application Issues 774
Troubleshoot Mobile OS and Application Security Issues 780
Review All the Key Topics 786
Complete the Tables and Lists from Memory 786
Define Key Terms 787
Chapter 9 Operational Procedures 793
"Do I Know This Already?" Quiz 793
Best Practices and Documentation 798
Change Management 801
Disaster Prevention and Recovery 804
Explain Common Safety Procedures 811
Environmental Impacts and Appropriate Controls 823
Addressing Prohibited Content or Activity 828
Communication Techniques and Professionalism 833
Scripting Basics 836
Remote Access Technologies 840
Review All the Key Topics 843
Complete the Tables and Lists from Memory 843
Define Key Terms 844
Part 3: Final Preparation
Chapter 10 Final Preparation 851
Exam Information 851
Getting Ready 890
Tools for Final Preparation 892
Suggested Plan for Final Review/Study 896
Summary 896
Appendix A Answers to the "Do I Know This Already?" Quizzes and Review Question Sections 897
Appendix B CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) Cert Guide Exam Updates 923




Online Only Elements
Appendix C Memory Tables
Appendix D Answer Key to Memory Tables
Appendix E Study Planner
Glossary


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