Outsourcing in European Emerging Economies

PART I Theoretical aspects of the embeddedness of outsourcing and offshoring processes; 1 The theory and evolution of outsourcing and offshoring processes; 2 Globalisation trends in the service industries: consequences for the international division of labour; 3 The determinants of territorial embeddedness of offshoring and outsourcing firms: a conceptualisation of the problem; 4 The importance of new technologies for business development: automation and robotisation in the services industry; 5 Impact sourcing: theoretical analysis in relation to corporate social responsibility in a globalised market; 6 The development of European business services value chains: the perspective of emerging economies; PART II Dimensions of embeddedness in the outsourcing, offshoring, and global business services sector: international case studies; 7 Bratislava: the development and specific features of outsourcing, offshoring, and the global business services sector; 8 Budapest: the development and specific features of outsourcing, offshoring, and the global business services sector; 9 The development and specific features of outsourcing, offshoring, and knowledge intensive business services in the Czech Republic: the case of Prague and Brno; 10 Krakow vs. other Polish destinations of outsourcing, offshoring, and the global business services sector; 11 The degree of embeddedness of the business process outsourcing sector in the Visegrad Group in the context of its current development trends and case study findings; PART IIIa Internal determinants of the embeddedness of the outsourcing and offshoring sector; 12 The embeddedness of firms and employees in Central Europe: Krakow as an offshoring and outsourcing centre; 13 The importance of Fintech's development for the embeddedness of outsourcing and offshoring firms; PART IIIb External determinants of the embeddedness of the outsourcing and offshoring sector; 14 The importance of corporate social responsibility in the embedding of the offshore services industry in Krakow; 15 The role of universities in the embeddedness of business process outsourcing; 16 The role of public authorities and other business environment institutions in the territorial embedding of offshore firms in Krakow; Afterword