Professional Communication across Languages and Cultures

Name: Professional Communication across Languages and Cultures
Brand: John Benjamins Publishing Company
Price: 123.99 EUR
Availability: OnlineOnly

Stanca Mada Razvan Saftoiu(Herausgeber*in)

John Benjamins Publishing Company

1. Auflage

Erschienen am 19. November 2012

VI, 284 Seiten

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Inhalt

Intro
Professional Communication across Languages and Cultures
Editorial page
Title page
LCC data
Table of contents
Introduction: Understanding the dynamics of dialogue at work
1. Introduction
2. Professional communication
3. Theoretical and analytical frameworks
4. Key aspects in analysing professional communication
5. Integration through communication
6. Structure of the volume
References
Part I. Dialogue and identity in professional settings
Leadership and intercultural competence at work
1. Introduction
2. Theoretical framework
3. Database and methodology
4. Analysis
5. Discussion
6. Conclusion
References
Professional action games. Theory and practice
1. The issue
2. Object and methodology: From reductionism to holism
3. Deriving types of action games
4. Business games and the influence of culture
5. Sample analysis
6. Conclusion
References
Managing the director's views. Decision making in a small firm context
1. Introduction
2. DM in small businesses
3. Identities "in action"
4. Doing DM, doing power
5. Method and data
6. Negotiating the director's views by creating a common front
7. Status over expertise in challenging a decision
8. Negotiating a suggestion by drawing on personal standing
9. Resisting and ratifying decisions
10. Conclusions
References
Discursive hybridity at work
1. Introduction
2. Data collection
3. Ways of dealing with hypothetical scenarios
4. The construction of narratives
5. Bracketing of small talk
6. Conclusion
References
Appendix 1
'Doing' trust in workplace interaction
1. Introduction
2. Literature review
3. Research method - Conversation analysis
4. Data
5. Analysis
6. Observations and conclusions
References
Part II. Functions and strategies in professional communication
Control acts in Romanian
1. Introduction
2. The 'grammar' of control acts in Romanian
3. Case study. Control acts in Romanian workplace correspondence
4. Conclusions
Acknowledgement
Corpus
References
Mitigation at work. Functions and lexical realisations
1. Institutional talk and intercultural communication in multinational companies
2. State of affairs
3. Mitigation
4. Mitigation in the workplace
5. Conclusions
References
Appendix 1
Moderation techniques in meeting management
1. Workplace meetings - a complex communicative context
2. Aims of the study and methodological considerations
3. Moderation - method and tool
4. Conclusions
References
Appendix
Small talk - a work of frame
1. Introduction
2. Looking for a definition of small talk
3. Initial, median and final phatic sequences
4. Transitional small talk in the workplace
5. Jokes - a means of achieving transitional small talk
6. Conclusion
References
Appendix
Part III. Specific issues in professional communication
Translation as a form of intercultural workplace communication
1. Introduction
2. Workplace communication and the interdisciplinary nature of Translation Studies
3. The translator's tools
4. Advantages of corpus-based approaches to translation for professional contexts
5. The S.M.A.R.T. analysis
6. Conclusions
References
Forms of address in professional communication in Brazilian Portuguese and Romanian
1. Introduction
2. Address systems in Portuguese and Romanian
3. Data and methodology
4. Forms of address in business correspondence textbooks
5. Forms of address in authentic business documents
6. Conclusions
References
Index

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