Going Global

Foreword xi
Allen Kraut
Preface xv
The Contributors xxiii
Part One: Practical Considerations for HR and ODPractitioners Working Across Geographic-Cultural Boundaries: TheChanging Workplace xxxv
1 Navigating the Complexities of a Global Organization 1
Mariangela Battista, Patricia Pedigo, and EricaDesrosiers
2 Culture: Values, Beliefs, Perceptions, Norms, and Behaviors22
Vesselin Blagoev
3 Multicultural Teams: Critical Team Processes and Guidelines46
C. Shawn Burke, Marissa L. Shuffler, Eduardo Salas, and MicheleGelfand
4 HR in the Global Workplace 83
Mariangela Battista and Mario DiLoreto
Part Two: Attracting and Selecting Employees in the GlobalWorkplace 111
5 Recruitment in a Global Workplace 113
Mukta Kulkarni and Mathian Osicki
6 Global Selection: Selection in International Contexts143
Tim Carey, David Herst, and Wynne Chan
7 On-Boarding in a Global Workplace 175
Mary Plunkett
Part Three: Maximizing Performance in the Global Workplace201
8 Developing Leadership in Global Organizations 203
Tommy Weir
9 Strategic Surveying in the Global Marketplace and the Role ofVitality Measures 231
Jeffrey M. Saltzman and Scott M. Brooks
10 Best Practices for Training Intercultural Competence inGlobal Organizations 256
Jessica L.Wildman, Luiz F. Xavier,Mitch Tindall, and EduardoSalas
11 Creating Infectious Change in Global Organizations: ApplyingPsychology to Large-Scale Planned Interventions 301
Paul M. Mastrangelo
12 Maximizing the Success and Retention of InternationalAssignees 333
Paula Caligiuri and Thomas Hippler
13 Work and Family in a Global Context 377
Tammy D. Allen, Kristen M. Shockley, and Andrew Biga
The Editor 403
Subject Index 405
Name Index 419