Bullying in the Workplace

Part I. Introduction: The Problem of Workplace Bullying Chapter 1: Organizational Misbehavior. Janie Harden Fritz, Professor of Communication & Rhetorical Studies, Duquesne University Chapter 2: History of Bullying in the American Workplace. John Lipinski, Assistant Professor of Management and Marketing, Middle Tennessee State University, Charles M. Albright, Duquesne University, and Eric J. Fenclau, Jr., Duquesne University Chapter 3: Measurement Issues in the Phenomenon. James B. Schreiber, Professor of Educational Psychology, Duquesne University Chapter 4: How Unaddressed Bullying Affects Employees, Workgroups, Workforces, and Organizations: The Widespread Aversive Effects of Toxic Communication Climates. Pamela Lutgen-Sandvik, Associate Professor, Department of Communication and Journalism, University of New Mexico Part II: Theories and Etiology Chapter 5: Schoolyard Scuffles to Conference Room Chaos: Bullying Across the Lifespan. Eric J. Fenclau, Jr., Duquesne University, Charles M. Albright, Duquesne University, Laura M. Crothers, Professor of School Psychology, Duquesne University, and Jered B. Kolbert, Associate Professor of Counselor Education, Duquesne University Chapter 6: Evolutionary Psychology Models for Predicting Bullying and Implications for Intervention. Jered B. Kolbert, Associate Professor of Counselor Education, Duquesne University, Laura M. Crothers, Professor of School Psychology, Duquesne University, and Daniel S. Wells, Duquesne University Chapter 7: Social-Ecological Model in Predicting Workplace Bullying. Dorothy L. Espelage, Professor of Child Development, University of Illinois, Urbana-Champaign, Brandi Berry, University of Nebraska-Lincoln, Joey Merrin, University of Illinois, Urbana-Champaign, and Susan Swearer, Associate Professor of Educational Psychology, University of Nebraska-Lincoln Chapter 8: Neurological Contributions to Bullying Behavior. Laura M. Crothers, Professor of School Psychology, Duquesne University, Jered B. Kolbert, Associate Professor of Counselor Education, Duquesne University, Charles M. Albright, Duquesne University, Tammy L. Hughes, Professor of School Psychology, Duquesne University, and Daniel S. Wells, Duquesne University Part III: Forms of Workplace Bullying Chapter 9: Bullying as Workplace Incivility. Tammy L. Hughes, Professor of School Psychology, Duquesne University, and Vanessa Durand, Duquesne University Chapter 10: Bullying in the Unionized Workplace: The Legal Model for the Protection of Employees and Employers from Employer and Union Intimidation. Jeffrey Guiler, Professor of Management, Robert Morris University, and Charles M. Albright, Duquesne University Chapter 11: Physical and Verbal Bullying. Kisha Radliff, Assistant Professor of School Psychology, the Ohio State University Chapter 12: Relational and Social Aggression in the Workplace. Julaine E. Field, Associate Professor of Counseling and Human Services, University of Colorado at Colorado Springs Chapter 13: Sexual Harassment and Bullying and Work. Alyssa M. Gibbons, Colorado State University, Jeanette N. Cleveland, Professor of Psychology, Colorado State University, and Rachel Marsh, Colorado State University Chapter 14: Workplace Cyber Bullying: A Research Agenda. Kurt Schimmel, Dean of the School of Business, Slippery Rock University and Jeananne Nicholls, Assistant Professor of Business, Slippery Rock University Chapter 15: Considerations Regarding the Workplace Bullying of Persons with Disabilities. Ara J. Schmitt, Associate Professor of School Psychology, Duquesne University, Rachel Robertson, Assistant Professor of Special Education, Duquesne University, Jenna Hennessey, Duquesne University, Charles Jaquette, Duquesne University, and Lisa J. Vernon-Dotson, Associate Professor of Early, Elementary, Physical, and Special Education, Coastal Carolina University Part IV: Managing Workplace Bullying Chapter 16: The Role of Human Resource Departments in Addressing Bullying Behavior. Jennifer Loh, Senior Lecturer, School of Psychology and Social Science, Edith Cowan University Chapter 17: Strategies for Managers in Handling Workplace Bullying. Melody Wollan, Associate Professor of Management, Eastern Illinois University Chapter 18: Workplace Bullying: Remedies for Victims. Edward C. Tomlinson, Associate Professor of Management, West Virginia University, Joyce Thompson Heames, Chair and Associate Professor of Management and Industrial Relations, West Virginia University, and William N. Brockanic, Professor of Management, John Carroll University Chapter 19: Strategies for Treating Bullies. Daniel S. Wells, Duquesne University, Laura M. Crothers, Professor of School Psychology, Duquesne University, Jered B. Kolbert, Associate Professor of Counselor Education, Duquesne University, Renee M. Tobin, Associate Professor of Psychology, Illinois State University, and Ara J. Schmitt, Associate Professor of School Psychology, Duquesne University Chapter 20: Policies for Workplaces. David Hurlic, The Hurlic Group, and Angela M. Young, Associate Professor of Management, California State University at Los Angeles Chapter 21: Legal Issues: The Role of Law in Addressing Bullying in the Workplace. Susan Harthill, Associate Professor of Law, Florida Coastal School of Law Part V: Conclusion and Future Directions Chapter 22: Using Selection Techniques to Keep Bullies Out of the Workplace. Scott Erker, Development Dimensions International, Pittsburgh, Pennsylvania, Evan F. Sinar, Development Dimensions International, Pittsburgh, Pennsylvania, and Daniel S. Wells, Duquesne University Chapter 23: Designing Jobs to be Bullyproofed. Michelle Barker, Professor of Management, Griffith University, and Sheryl Ramsay, Lecturer, Griffith University Chapter 24: Future Challenges in Issues of Bullying in the Workplace. David D. Van Fleet, Professor of Management, Morrison School of Agribusiness and Resource Management, College of Technology and Innovation, Arizona State University and Ella W. Van Fleet, Founder and President, Professional Business Associates, Scottsdale, Arizona State University