Serving Those Who Served

Acknowledgments
Introduction
1 Who Are Veterans and Military Service Members?
Veterans and Service Members by the Numbers: Methodology
Veterans and Service Members by the Numbers: Current Picture
Veterans and Service Members of Different Eras
Special Populations
Women Veterans and Service Members
LGBT Veterans and Service Members
Veterans with Disabilities
Veterans from Traditionally Underrepresented Groups
Other Marginalized Populations
Intersectionality and the Veteran and Military Communities
Understanding Veterans and Service Members
Challenges for Transitioning Service Members and Veterans
Veterans' and Service Members' Needs on the Rise
References
2 What All Librarians Should Know about the Veteran and Military Communities
Veteran and Military Culture
Frequently Asked Questions about Working with Veteran and Military Patrons
Myths and Misconceptions about Veterans and Service Members
Common Resources for Referrals
Crisis Hotlines
Veterans' Organizations
Military Organizations
Other Government and Nonprofit Resources
Building Relationships with Veterans' and Military Organizations
Common Information Needs of Veterans and Service Members
Collection Essentials
References
3 Public Libraries and the Veteran and Military Communities
Building Connections with Outreach
Getting Started: Four Key Resources
Tips for Approaching Veteran and Military Organizations
Types of Organizations Serving Veterans and Military Personnel
Library Outreach and Programming for Veteran and Military Communities
Low-Cost Solutions
Library Programs and Services for the Veteran and Military Communities
Dos and Don'ts for Working with Veterans and Military Populations
Collection Development and Readers' Advisory
Conclusion
References
4 Veteran and Military Communities on College and University Campuses
Who Are Veteran and Military-Affiliated College Students?
The Number of Veterans and Service Members on College Campuses
Scope of the Issue
Where to Find Numbers
Educational Benefits for Veterans and Service Members
GI Bill
Tuition Assistance
Reserve Officers' Training Corps
Green to Gold, Seaman to Admiral-21, and Marine Corps Enlisted Commissioning Educational Program
Advanced Civil Schooling, Performance-Based Graduate School Incentive Program, and CSAF Captains Prestigious PhD Program
State Veterans' Education Benefits
Private Scholarships
Characteristics of the Veteran and Military Communities in Higher Education
Veteran and Service Member Students
Veteran and Military Spouse Students
Military Dependent Students
Cadets and Midshipmen
Information-Seeking Behavior of Veterans and Service Members
Dos and Don'ts of Working with the Veteran and Military Communities
College and University Support for Veterans and Service Members
Policies
Resources and Programs
Staff Training
Library Services for Student Veterans and Service Members
Liaison to Veteran and Military-Affiliated Students
Office Hours
LibGuides
Spaces
Information Literacy Instruction
Distance Education Support
Collections
Library Outreach to Student Veterans and Service Members
Outreach Events
Displays and Exhibits
Veteran and Military-Affiliated Students in the Library Collection
Promotional Materials
Collaborations and Partnerships
Campus Collaborators
Student Organizations
Local Partners
Conclusion
References
5 School and Special Libraries and the Veteran and Military Communities
School Libraries
School Libraries and Military Children
Characteristics of Military Children and the Children of Veterans
Collaborations and Partnerships
Programs, Services, and Collections
Health Sciences Libraries
Veteran and Service Member Health Disparities
Military-Related Ailments
Veterans, Service Members, and Veterinary Medicine
Health Care Resources
Military Libraries
Access to Military Libraries
Awareness
Collaborations and Partnerships
Law Libraries
Common Legal Issues Faced by Veterans and Service Members
Legal Resources Available for Veterans and Service Members
Online Resources for Veteran and Military-Affiliated Patrons
Prison Libraries
Incarcerated Veterans
Information and Resources for Incarcerated Veterans
Empowering Incarcerated Veterans
Collaborations and Partnerships
References
Conclusion
Glossary
Index