Developing Supervisors and Team Leaders

Part I Planning, Implementation, and Evaluation; Chapter 1 The Importance of Supervisory Training and Development; Chapter 2 Responsibility and Authority for Supervisory Training; Chapter 3 Philosophy, Strategy, and Guiding Principles; Chapter 4 Conditions for Maximum Learning by Supervisors; Chapter 5 Determining Training Needs and Setting Objectives; Chapter 6 An Overview of Training and Development Techniques; Chapter 7 Planning and Implementing Internal Classroom Training; Chapter 8 Evaluating Internal Classroom Training; Chapter 9 Outside Supervisory Development Programs; Chapter 10; Chapter 11 Coaching for Improved Performance; Chapter 12 Selecting and Training New Supervisors; Part II Case Studies of Specific Programs; Chapter 13 A Comprehensive In-House Program; Chapter 14 Coaching to Win: A Management Training Program; Chapter 15 A 10-Day Certificate Program for Supervisors; Chapter 16 An Evaluation of a Training Program; Chapter 17 A Front-Line Leadership Development Program; Chapter 18 A Leadership Development Program; Chapter 19 An Internal Training Program; Chapter 20 A Program on Effective Writing; Chapter 21 A Comprehensive In-House Program;