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Executives are under escalating pressure to deliver increasing profits every quarter, while technology advances at an increasing rate. In such a pressure-cooker environment, leaders must hard-wire their organizations to be mindful of costs while simultaneously becoming more flexible and faster at planning and executing the change programs required by innovation and the shifting demands of the customer. The companies that successfully innovate and stay at the top of their industries have one thing in common - they learn fast and manage change well.
Charting Change provides a set of visual tools that will help you build a coherent approach to change, identifying both the things that will help make the effort successful, and those people and barriers that will try to block the way. Leaders that read and absorb this book will be able to make productive use of the tools to drive buy-in, alignment, and successful change outcomes across the organization, its systems, and its culture.
This second edition features new topics such as architecting for change, overcoming resistance to change, and systems thinking, as well as new visual tools such as the Organizational Agility Framework. This book will help leaders and managers visualize, plan, and execute change and transformation in a more accessible, visual, and collaborative way. Once you are done reading Charting Change you will approach any big change with confidence.
Braden Kelley is an experienced keynote speaker, workshop facilitator and customer experience specialist at HCL Technologies. He is the author of Stoking Your Innovation Bonfire, the creator of the Human-Centered ChangeT and FutureHackingT methodologies and the founder of BloggingInnovation.com. Braden writes and speaks frequently on the topics of human-centered innovation, transformation, and experience design for global audiences.
Chapter 1: Changing Change.- Chapter 2: Architecting for Change.- Part 1: Bonus Feature-Whynde Kuehn (Guest Expert): Translating and Activating Change with Business.- Chapter 3: Planning Change.- Chapter 4: Understanding the Current State.- Part 2: Bonus Feature-NHS Case Study: Challenging Top-Down Change.- Chapter 5: Exploring Readiness for Change and Transitions.- Chapter 6: Envisioning the Desired State.- Part 3: Bonus Feature-Seth Kahan (Guest Expert): Generating Dramatic Surges of Progress.- Chapter 7: Picking the Right Target for Your Change Effort.- Chapter 8: The Benefits of Change.- Part 4: Bonus Feature-Kate Hammer (Guest Expert): Inspiration, relevance and immediacy.- Chapter 9: The People Side of Change.- Chapter 10: Building a Continuous Change Culture.- Chapter 11: Barriers and Obstacles to Change.- Part 5: Bonus Feature-Matthew E May (Guest Expert): Reverse Engineer Your Strategy.- Chapter 12: Not Everything about Change is Wonderful.- Chapter 13: Change Doesn't Happen in Isolation.- Chapter 14: Breaking it Down.- Chapter 15: Now What (The Resource Challenge).- Part 6: Bonus Feature-Beth Montag-Schmaltz (Guest Expert).- Chapter 16: Building the Case for Change.- Part 7: Bonus Feature-Brett Clay (Guest Expert): Selling Change.- Chapter 17: Communicating Change.- Part 8: Bonus Feature -Ty Montague and Rosemarie Ryan (Guest Experts): StoryDoing.- Chapter 18: Leading Change.- Part 9: Bonus Feature -Tanveer Naseer (Guest Expert): How Successful Leaders Champion Change in Today's .- Chapter 19: Innovation is All about Change.- Part 10: Bonus Feature -Babak Forutanpour Case Study: Don't Dream Alone: Story of Grass-Roots Innovation .- Chapter 20: Project and Portfolio Management Are About Change.- Part 11: Bonus Feature -Dion Hinchcliffe (Guest Expert): How Companies Are Discovering New Pathways for Digital Transformation.- Chapter 21: Successful Digital and Business Transformations.- Chapter 22: The Future of Change.
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