The Palgrave Handbook of Language and Crisis Communication in Sub-Saharan Africa

Part A. Political crisis/ disaster Communication.- Chapter 1. Maintaining a coherent corporate identity on the face of politically rooted crisis (Bhowa Jairos Kudakwashe and Rusere Misheck).- Chapter 2. Question Time: A Bonus or Pain in the Quest for Political Accountability in the Zimbabwean Parliament (Mutsvairo Jack and Dlali Mawande).- Chapter 3. A comparative analysis of government social media crisis and risk communication during the COVID-19 health crisis (Kembo Shupikai).- Chapter 4. Brand and reputation management during political crises (Shura Tawanda and Jakaza Ernest).- Chapter 5. Sanctions discourse and strategic communication: Re-imagining a new Zimbabwe from a social conflict paradigm (Marevesa Tobias).- Chapter 6. Ubuntu in Languaging "From Politics of Rhetoric to The Second Republic": Re-reading Shimmer Chinodya's Harvest of Thorns in Discourse of New Dispensation (Mavengano Esther).- Chapter 7. Multilingualism in crisis and disaster management in sub-Saharan Africa: the enigma for Zimbabwe (Mavesera Miidzo and Madziko Innocent).- Chapter 8. The role of research for crisis and disaster management communication: a case of the Zimbabwean government (Mhute Isaac).- Chapter 9. Contradictory politics and the mutation of Crisis in post-colonial Zimbabwean Urban Clean-up Campaign (Mtingwende Andrew).- Chapter 10. Linguistic strategies used by the Ministry of Health and Child Care in Zimbabwe to sensitise citizens on COVID-19 in print media (Mutonga Lovemore, Gotosa Kudzai and Mugari Victor).- Chapter 11. Covid-19 Related Information: The Politics in Crises and Disaster Management Communication (Ndhlovu Nokukhanya Gratcheni, Muleya Ekem and Akpan Udoh James).- Chapter 12. Crisis communication in politically charged environments: A stakeholder approach (Rusere Winnie and Sigauke Misheck).- Chapter 13. Pursuing the 'disaster' of managing communication during a crisis: Zimbabwe's unending 'woes' (Saidi Umali).- Chapter 14. The pros and cons of social media in disaster management. a focus on Zimbabwe (Komboni Farisai Raymond).- Chapter 15. Disaster Risk Governance: The politics of crisis and disaster management in Southern Africa (Tondoi Clemence Ray).- Part B. Conceptualising Crisis and Disaster Management Communication.- Chapter 16. Models/ strategies of planning, managing, and responding to a crisis/ disaster (Mukurazhizha Rudo).- Chapter 17. Introduction to a theoretical framework of disaster and crisis management: Transactional Theory of Persuasion, Coercion and Manipulation (TTPCM) (Hondo Mkhululi).- Chapter 18. The efficacy of devolved disaster risk governance in Zimbabwe: A review of the communication approaches (Zvokuomba Kwashirai, Kabonga I, Chikoko W, Nyabeze K, and K, Mwapaura).- Chapter 19. Rethinking Effective Communication a Panaceato disaster management. A Critical Discourse Approach (Jongore Magret and Chirimuuta Chipo).- Chapter 20. Forecast based financing, a tool for early warning communication and proactive response mechanism (Komboni Farisayi Raymond, Muchena Richard and Kwenda Benjamin Makuwire).- Part C. Media Crisis/ Disaster Communication.- Chapter 21. An Infodemic within a Pandemic: Assessing the Role of Social Media during the Covid-19 Pandemic (Makoni Caroline and Mangeya Hugh).- Chapter 22. Social media humour and corporate reputation management: the Econet network and tariff shitstorm (Mangeya Hugh).- Chapter 23. Exploring the Role of Corporate Communication Professionals in Navigating the New Media Landscape: A Case of Econet, Zimbabwe (Makoni Caroline and Mhute Isaac).- Chapter 24. Performing the Pandemic: Musical arts communication in crises and disaster management, Zimbabwe (Zinhuku Praise).- Chapter 25. When Doctor-PatientDiscourse Isn't Adequate: Social Media Health Multimodal Dialogic Discourse Analysis (Nyambo Enock).- Chapter 26. Political communication and disaster risk management in the age of social media in Southern Africa (Khupe Thokozani, Nyathi Mandla and Tshuma Brian).- Part D. Case Studies.- Chapter 27. Crisis and disaster management communication in the hospitality industry in a digital world: A case study of Rainbow Tourism Group of Hotels (Chatapura Marginah and Mangeya Hugh).- Chapter 28. Effective Climate Change Communication for Sustainable Development in Rural Zimbabwe (Mapuwei Nyasha).- Chapter 29. An investigation of how language issues affect message interpretation during disaster management in Zimbabwean rural areas (Machingura Tsuu Faith, Nkala Doreen and Machingura Thabiso).- Chapter 30. Strategic communication in Zimbabwean public universities (Nemaramba Dylan, Muchena Tambawoga Chriswell and Nyika Richard).- Chapter 31. Integration of ICT into education during a crisis: Lessons Learnt at the State University of Zanzibar and the Midlands State University in Zimbabwe in the face of Covid 19 (Pondiwa Shephard, Nabahany El Umayra and Phiri Margaret).- Chapter 32. 'Everyday banking for everyday people': The crisis of inconsistency between a brand promise and the delivery reality (Chaleka Tariro Courage and Jakaza Ernest).- Chapter 33. How to ensure ethical communication before, during and after crises and disasters in Sub-Saharan Africa (Mwapaura Kudzai).