The Contrarian Manager

Part 1: Library Education 1. Why Don't Library Science Students Want to Become Managers? 2. Providing LIS Students with Management Skills 3. The Challenges of Teaching the Introductory LIS Management Course 4. Thoughts on Online Teaching with A Focus on Management 5. Competition, Grading, and Group Work: The Path to Cooperation 6. Bridging the Differences Between IT and LIS in Management Education 7. The Value of Fiction as Management Training 8. Interview with Dr. Ken Haycock Part 2: Management Philosophy 9. The Contrarian Manager: The Importance of Alternative Viewpoints 10. Managing Irrationality 11. Contradictory Advice - A Basic Examination of Decision Making 12. Cognitive Dissonance: A Barrier to Effective Management 13. Academic Library Users Are Not "Customers": A Response to Steven Bell Part 3: Practical Library Management 14. Library Planning and Budgeting: A Few Underappreciated Principles 15. Don't Fear the Union: Successful Management in A Unionized Library 16. Promotion: An Intractable Management Problem for Academic and Public Libraries 17. First Class Tickets-Perks and Library Management 18. Search Committees: When Members Disagree on the Relative Importance of Candidate Qualifications