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A hands-on and tech-aware exploration of operational risk management
In Integrated Operational Risk Management: Tools, Techniques and Meeting Regulatory Expectations, distinguished risk and compliance practitioners Jimi Hinchliffe and Andrew Sheen deliver a practical discussion of operational risk management (ORM) with a pronounced focus on operational resilience and regulatory context, history, and expectations. The book offers a comprehensive explanation of how to create a holistic framework for ORM that breaks down the silos in non-financial risk management, improves efficiency, avoids duplication, and adds value to the business.
The authors examine ORM's place within enterprise risk management and describes the origins and evolution of ORM as a discipline. It considers the roles of the BCBS, UK FSA and the Institute of Operational Risk. You'll also find:
Perfect for risk and compliance professionals at financial and non-financial firms, Integrated Operational Risk Management is a must-read resource for everyone interested in a forward-looking and contemporary examination of best practices in ORM.
DR JIMI HINCHLIFFE has over 25 years experience in operational risk and regulation, including almost a decade at the UK regulator as an operational risk policy SME, Basel 2 Technical Specialist, manager of the Basel 2 Implementation team, and a supervisor of Japanese and American GSIFIs. He then joined GSIFI MUFG as a Director and then Executive Director in the regional compliance division and Global Regulatory Affairs Office. Since 2016, he has been a consultant specialising in operational risk, resilience and regulatory affairs. Jimi is a former Chairman of the IOR in England and Wales and is a regular speaker at operational risk and regulation events.
ANDREW SHEEN spent eight years at the UK regulator, firstly in the UK Financial Services Authority and subsequently at the Prudential Regulation Authority, a role which involved assessing Operational Risk frameworks in a wide variety of financial institutions. Andrew also represented the UK on the Basel Committee for Banking Supervision's Operational Risk Working Group and the European Banking Authority's Operational Risk Working Group. Andrew is a regular speaker and panellist at Operational Risk conferences globally and provides consulting and training to financial institutions.
About the Authors ix
Preface xi
Chapter 1 Introduction 1
Part One Background and Regulatory Context 5
Chapter 2 Enterprise Risk Management 7
Chapter 3 The Origins and Evolution of ORM 17
Chapter 4 Regulatory Approaches and Expectations 33
Part Two Operational Risk Management Tools and Frameworks 41
Chapter 5 Operational Risk Management - Building Blocks 43
Chapter 6 Risk Identification and Assessment - RCSA and Other Tools 61
Chapter 7 Controls 85
Part Three Antifragility, Resilience and When Things Go Wrong 93
Chapter 8 Operational Resilience - The Outcome of Effective ORM 95
Chapter 9 Risk Incidents 121
Chapter 10 Third-Party Risk Management - The Elephant in the Room 131
Part Four Monitoring, Reporting and Taking Action 149
Chapter 11 Monitoring Risks and Controls - The Holy Grail of ORM 151
Chapter 12 Mitigating and Managing Operational Risks 161
Chapter 13 Reporting Risks 169
Part Five Hot Topics and the Future 181
Chapter 14 The Art of Regulatory Relations 183
Chapter 15 The Rise and Fall of AMA and the Modelling Controversy 199
Chapter 16 Selecting and Using a GRC 207
Chapter 17 GenAI - Uses and Risks 215
Chapter 18 Esg 225
Chapter 19 The Future Challenges and Opportunities 239
Notes 245
Index 255
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