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A collection of actionable AI tools you can apply immediately to help your nonprofit drive social impact and change
In AI for Nonprofits: Putting Artificial Intelligence to Work for Your Cause, a team of leading nonprofit experts and social entrepreneurs delivers a startlingly insightful, strategic "how-to guide" for nonprofit and foundation leaders, board members, and volunteers, as well as higher education professionals and social entrepreneurs looking to deploy and integrate artificial intelligence tailored to their organization's mission and needs. It's the leading reference guide for people who are entirely new to AI, as well as tech-savvy veterans with a deep understanding of artificial intelligence looking for proven, hands-on techniques they can apply immediately to transform their nonprofits.
Each chapter is based on interviews conducted with 57 of the nonprofit industry's most innovative and reputed voices. Together, they provide the latest strategies and tactics for nonprofit generative AI and predictive analytics applications, skills and competencies needed to effectively use this new technology, tips, tools, best practices, resource reviews, and the most common pitfalls to avoid.
AI for Nonprofits walks you through exactly how to strategically customize artificial intelligence to improve your fundraising and resource development efforts, marketing and community engagement, program delivery, and back-office operations. From human resources management to program strategy, social listening, and donor research, the book provides the on-the-ground techniques you need to deploy to transform your nonprofit's operations.
Inside the book:
AI for Nonprofits explains how to supercharge your organization's fundraising pipeline, marketing and community engagement, program delivery, back-office operations, and governance policies. It's perfect for nonprofit executives, managers, professionals, and leaders, AI for Nonprofits will also earn a place in the libraries of anyone with an interest in using AI to power social impact and change.
Darian Rodriguez Heyman is an accomplished fundraising and philanthropy consultant. He is the bestselling author of Nonprofit Management 101, the former ED of Craigslist Foundation, and a sought-after keynote speaker at social impact events around the world.
Cheryl Contee is a pioneering technology entrepreneur and digital transformation expert. She is the bestselling author of Mechanical Bull: How You Can Achieve Startup Success, a trailblazing startup founder, and a trusted advisor on digital innovation and social impact. She inspires audiences globally as a leading voice on inclusive entrepreneurship and social enterprise.
Foreword: Your Future Is NOW xiiiJonathan Brill
About the Book xviiDarian Rodriguez Heyman and Cheryl Contee
Acknowledgments xxiiiDarian Rodriguez Heyman and Cheryl Contee
Part I Introduction To AI: Laying The Foundation For Responsible Adoption 1Darian Rodriguez Heyman and Cheryl Contee
1 The Future Is Now: AI 101, the Basics 5Jonathan Waddingham
2 Before You Get Started 17Contributed by Beth Kanter
Understanding the AI Adoption Life Cycle 28Kate Gage
3 90-Day Blueprint for AI Success 33Charlene Li
Key Ingredients for AI Adoption Success 43Gary A. Bolles
4 Adapting and Thriving in the Age of AI 47danah boyd
Predictive Medical Analytics Case Study: Michael J. Fox Foundation and Sensoria Health 56Davide Vigano
5 How to Sell AI Upstream and Downstream Within Your Organization 59Shawn Olds
AI as Your Institutional Memory 72Astrid J. Scholz, PhD
6 AI and Technology Planning: Figuring Out Your Tech 77Afua Bruce
Guidelines for AI Vendor Selection 87Alfredo Ramirez
7 Prompt Engineering: Asking AI the Right Questions 91George Weiner
Introducing Arnold, the StaffBot: Lung Cancer Foundation of America Case Study 104Donna Whitney
Part II Fundraising: Strengthening Relationships, Not Replacing Them 107Darian Rodriguez Heyman and Cheryl Contee
8 Prompting Next Gen Donors to Give 111Josh Hirsch
9 Donor Research 127Nathan Chappell
Political Fundraising 137Mike Nellis
10 The Future of Philanthropy: AI and Donor Engagement 141Allison Fine
CRM 2.0: The Road Map Ahead 150Lori Freeman
11 Peer-to-Peer Fundraising and Ambassador Engagement 155Jennifer Ybarra
12 Foundation Prospecting 167Ann Mei Chang
13 Grant Writing and Reports 177Susan Mernit
Securing Funding for Your AI Upgrades 186Michael Belinsky
Part III Marketing And Community Engagement: Building More Meaningful Relationships Through Ai 189Darian Rodriguez Heyman and Cheryl Contee
14 Audiovisual (AV) Content Creation 191Darian Rodriguez Heyman and Cheryl Contee
Translation 204Nicholas Martin
15 Social Listening 209Julia Campbell
Using Machine Learning to Segment Your Lists 218Brian Young
Social Media Analysis 222Robin Sukhadia
Volunteer Recruitment and Management 226Geng Wang
16 Community Engagement 231Eli Pariser
17 Lobbying and Advocacy 239Brian Rubenstein
Part IV Programs: Redefining Mission Delivery With AI 249Darian Rodriguez Heyman and Cheryl Contee
18 Preparing for AI Integration 251Kim Ghatalia and Noah Halton
Leveraging Emerging Technology: Save the Children Case Study 261Ettore Rossetti
19 Strategic Planning 265Sam Azar
20 Dashboarding: Impact Measurement and Data Visualization 279Rachel Ward and Rajesh Naik
Program Evaluation 289Chaitra Vedullapalli
Ensuring Data Quality 293Nick Hamlin
21 Developing Your Own Custom Large Language Model 297Craig Johnson
22 Public-Facing Chatbots 305Jim Fruchterman
23 Dealing with Mis/Disinformation 315Adam Fivenson
Part V The Invisible Backbone: Transforming Back-Office Operations With AI 325Darian Rodriguez Heyman and Cheryl Contee
24 Human Resources 329Tierney Yates
25 Finance and Bookkeeping 341Justin Muscolino
26 Board Recruitment and Engagement 349Matt Strain
Recruiting Tech Executives to Your Board 361Aaron Hurst
27 IT Infrastructure and Software: The Tech Stack Needed to Support AI Integration 365Tim Lockie
Part VI Policies And Protections: Safeguarding The Mission And Avoiding Trouble In The Age of AI 377Darian Rodriguez Heyman and Cheryl Contee
28 Cybersecurity in the Age of AI 379Joshua Peskay
29 Enhancing Legal Operations and Compliance 397Olga V. Mack and Kassi Burns
30 Data Privacy and Ethical AI Adoption 407Amy Sample Ward
PART VII AI ACROSS MISSIONS: INNOVATING FOR PHILANTHROPY, SOCIAL ENTERPRISE, AND HIGHER EDUCATION 415Darian Rodriguez Heyman and Cheryl Contee
31 Foundations and Philanthropy 417Jean Westrick
Best Practices in Funding Nonprofit Technology 428Chantal "Coco" Forster
32 Social Enterprises and Mission-Driven Companies 433Barbara Clarke
33 Higher Education 443Darian Rodriguez Heyman and Cheryl Contee
Closing Thoughts: The Journey Ahead 453Darian Rodriguez Heyman and Cheryl Contee
Afterword: The Future of AI in Nonprofits 455Blaise Agüera y Arcas
Book Underwriters 461
AI for Nonprofits Resource Directory 463Doug Nelson
About the Editors 477Darian Rodriguez Heyman and Cheryl Contee
Glossary of Terms 479Craig Johnson
Name Index 485
Subject Index 495
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