Section 1. Persistent drivers of environmental uncertainty
Chapter 1. Back to the Future: What Healthcare Organizations Need to Thrive in the Face of Persistent Environmental Uncertainty; Rachel Gifford, Arno van Raak, Mark Govers,and Daan Westra
Chapter 2. Measure Twice, Change Once: Using Simulation to Support Change Management in Rural Healthcare Delivery; Clair Reynolds Kueny, Alex Price, and Casey Canfield
Chapter 3. Examining Knowledge Management and the Culture Change Movement in Long-Term Care: A Study of High-Medicaid-Census Nursing Homes; Tory H. Hogan, Larry R. Hearld, Ganisher Davlyatov, Akbar Ghiasi, Jeff Szychowski, and Robert Wheech Maldonado
Section 2. Mechanisms of change - how leaders within organizations frame and execute change
Chapter 4. Towards a Theory of Organizational DNA: Routines, Principles, and Beliefs (RPBs) for Successful and Sustainable Organizational Change; Mark Govers, Rachel Gifford, Daan Westra, and Ingrid Mur-Veeman
Chapter 5. Innovation Diffusion Across 13 Specialties and Associated Clinician Characteristics; Zhanna Novikov, Sara J. Singer, and Arnold Milstein OPEN ACCESS
Chapter 6. Safe Surgery Checklist Implementation: Associations of Management Practice and Safety Culture Change; Maike Tietschert, Sophie Higgins, Alex Haynes, Raffaella Sadun, and Sara J. Singer
Section 3. Organizational preparedness and response in the face of acute crisis
Chapter 7. Hospital Finances During The First Two Years of The Covid-19 Pandemic: Evidence from Washington State Hospitals; Nathan W. Carroll, Shu-Fang Shih, Saleema A. Karim, and Shoou-Yih D. Lee
Chapter 8. Sustaining Preparedness in Hospitals; Elveta D. Smith
Section 4. Socio-political and demographic shifts require preparedness outside of acute crisis
Chapter 9. The Co-production of Health Framework: Seeking Instructive Management Models and Theories; Anne M. Hewitt
Chapter 10. Perceived Value of the Inclusion of Parent-to-Parent Support in Case Conferences and Care Planning for Children with Special Health Care Needs; Valerie A. Yeager, Jyotsna Gutta, Lisa Kutschera, and Sarah M Stelzner
Chapter 11. Organizational and Policy Challenges and Priorities for Integrating Family Care Partners into the Health Care Team; Minakshi Raj
