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This book explores the history of social impact measurement, offering justifications for the use of social impact measurement in modern society. It seeks to uncover the tensions inherent in social impact measurement, especially between creating and measuring social value creation. As the world becomes ever more globalised in its focus to deliver sustainable solutions to social and environmental problems, frameworks such as the United Nation's Sustainable Development Goals (SDGs) provide basic structure through which social impact can be assessed and compared globally. Nevertheless, constructive critiques of such approaches are required to ensure that they do not misinform stakeholders, disenfranchise the disadvantaged and exacerbate existing social problems. In providing this overview, the book seeks to offer a critical review of the social impact measurement field centred on concepts of 'empowerment' and 'social action' (Weber, 1978), whilst also demonstrating best practice and potential pitfalls to policymakers and practitioners.
Richard Hazenberg is a principal researcher and research leader at the Institute for Social Innovation and Impact, University of Northampton. He has contributed to international/national government policy through papers, conferences and roundtable meetings (including the European Commission; OECD; Cabinet Office; and HM Treasury). Richard is on the editorial board of the Social Enterprise Journal and the Journal of Social Entrepreneurship and is a reviewer for a number of international peer-reviewed journals. He is the University's leading researcher for social innovation and impact.
Chapter 1: Introduction.- Section I: The How, What, Why and Whom of Social Impact Measurement.- Chapter 2: The Development of Social Impact Measurement.- Chapter 3: Placing People at the Centre of Social Impact Measurement: Current Approaches, Challenges, and Future Directions.- Chapter 4: Why and What to Measure? The Justification for Social Impact Measurement.- Section II: Agency, Expertise and Partnerships.- Chapter 5: Impact and Gender: Agency and Capability in Empowering Women in Kenya.- Chapter 6: Competing Discourses of Impact Measurement: Insights from the Field of Impact Investment.- Chapter 7: Putting Stakeholders at the Centre: Multi-Stakeholder Approaches to Social Impact Measurement.- Section III: Politics and Public Good.- Chapter 8: The Politics of Social Impact Measurement in Indonesia.- Chapter 9: Social impact Measurement in Public Service Delivery in the Age of Austerity: The Case of Community Libraries in Vietnam.- Chapter 10: Classification of Social Impact Assessment Models in South Korea.- Chapter 11: Monetising Social Impact: A Critique of the 'Financialisation' of Social Value.- Chapter 12: Measuring Outcomes in Social Care.- Section IV: Power, Accountability and Ethics.- Chapter 13: Enhancing Impact Materiality: Lessons from Evidenced-Based Policy Making.- Chapter 14: Mapping SDGs in Sub-Saharan Africa: Highlighting System Effects.- Chapter 15: Ethical Issues with Social Impact Measurement.- Chapter 16: Impact in the Twenty-First Century: Utilising Measurement to Empower the Disadvantaged.
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